Communique Conferencing vs. GoTo Webinar

Communique Conferencing would be best suited for mid- to large-sized organizations that require reliability, scalability, and high data security. They can definitely support large-scale events that are customized to reflect the event's brand and objectives. You can go the self-service route or engage their project team as much as you need.

Communique Conferencing is less suited for small, basic Zoom style events.

GoTo Webinar is suitable for all scenarios especially when the number of participants is high (more than 300). It has great video quality, it is quick and easy to install, set up, and configure. One scenario where GoTo Webinar does not function as expected is when you deal with PowerPoint and you have one screen only. Also, I find it a bit annoying is when you have multiple screens, it becomes unstable for some reason.

Incentivized

• Delivering a unique and elevated experience by using a platform with a unique look and feel.
• The platform capsulizes everything and makes information easily accessible.
• It's the team support that keeps us coming back. We have a dream team which is why our events go off so well without a hitch.

• Through GoTo Webinar, We can Present the Presentations to a Wider Audience, as informed Previously, as this Communication tool has a small amount of Licensing Capability at a Reasonable Price.
• Also, in the Meetings, The Panelist can ask Questions and can Conduct an intuitive poll among the Participants.
• Also never faced any Kind of Continuous Communication Glitches, But Sometimes on rare occasions, Noise Distortion happens, and that happens due to Network Fluctuations due to BandWidth Issues.
• Also, some of the other Features of the GoTo Webinar are the Hosts/Panelists Can Mute their Audiences and also can make the audience raise their hands so that the Questions can be addressed.
• Finally, at the end of any Meeting, I can Provide them with the Survey regarding the Meeting Stuff and end the Meeting as well.

Incentivized

• Nice to add personal agenda, which is on the roadmap this year

• Social usage like Zoom did so that Zoom became more accepted because it was pushed on the individual sale with a "free" option until it became the normalized product
• Having 1 login for billing, Meetings and webinar and being able to select the product after login rather than having 3 different sites

Incentivized

Our largest issue with GoTo have been the limitations on recording and using recordings to host a webinar, and the biggest of those is the ability to record. We have had most of our webinars recorded successfully, but when it failed to save, it failed in a big way. Their customer service team was there to help, but they were unable to truly fix the problem. There are, of course, other providers, but as we are still seeing where hosted webinars fit in our marketing strategy, cost is an important factor. Since our company already uses GoToMeeting, it makes more sense for us to stay with the entire suite of products, especially while we are testing the strategy as a whole.

Usability is critical with virtual events both for our team to set up and administer as well as for our attendees. Communique Conferencing is easy for our team to administer. We survey our attendees during and after virtual events. The feedback regarding usability is very positive.

If you can compose an email and turn on a computer, you can use GoTo Webinars. Creating a webinar takes only a few seconds, and logging in, even on a not-so-smart phone, is extremely hassle-free. Even some of the more tech-challenged members of our staff have not experienced trouble navigating and connecting with our headquarters.

Incentivized

The Communique project team is

• Knowledgeable
• Responsive
• Willing to go above and beyond to make our events successful

I was always able to get someone on the phone when I needed to. They were very thorough and ensuring my questions were answered. And if I was asking for a solution or request that they didn't offer, they told me so I could at least stop trying to search for it.

Incentivized

ON24 - A better platform, better support, much better pricing

Patchable - They laid off a lot of staff this past year. This had a tremendous negative impact on the product quality and support.

GoTo Webinar has better usability and a user-friendly interface. It is one of the collaboration tools that is favored by our staff. It easily facilitates in-meeting messaging and encourages open dialogue. It is a great tool that can facilitate virtual staff meetings. Attendees can be logged, and events can be recorded. Recorded videos can also be edited and posted on staff forums.

Incentivized

• We always get positive feedback regarding the platform on our attendee surveys.
• Their incredible support team saves us time and money. For example, there was a problem with a live stream at our last event. Although the problem was not on Communique's end, their experienced tech support team were able to provide insight that helped the on-site production company quickly isolate and resolve the issue.

• Their 'all-you-can-eat' plan is much better than other vendors that charge by the event or the length of an event. We can have as many webinars as we want each month for the same fee per month.
• The ability to record and edit the webinars makes it easy for us to record all of our 'live' webinars and then make these available for months afterward as an on-demand event which generates much more revenue than just the live webinar alone.
• The clean design of their webinar software makes it easy for our members to join in each webinar and get out when finished. So there is not a lot of 'hand holding' required on our part, which thereby reduces staff time that we have to devote to supporting our webinar events.

Incentivized