Communique Conferencing vs. GoTo Webinar

Communique Conferencing would be best suited for mid- to large-sized organizations that require reliability, scalability, and high data security. They can definitely support large-scale events that are customized to reflect the event's brand and objectives. You can go the self-service route or engage their project team as much as you need.

Communique Conferencing is less suited for small, basic Zoom style events.

It's highly suitable for hosting large-scale virtual events like industry conferences, product launches, and training sessions where engaging a dispersed audience is crucial. The platform's interactive features such as polls, Q&A, and surveys make it ideal for enhancing audience participation and feedback collection. Moreover, it's excellent for businesses conducting regular webinars for lead generation, sales presentations, or educational purposes. Its analytics help in assessing attendee engagement and refining content strategies. However, it might be less appropriate for smaller, more intimate meetings where real-time collaboration and video conferencing take precedence over one-to-many presentations. In such cases, simpler and more direct communication tools might be preferred. Additionally, if a company requires highly specialised integrations or customisation options beyond what GoToWebinar offers, they might find limitations within the platform. Lastly, for organisations with stringent security needs or those operating in highly regulated industries, they might need to ensure that GoToWebinar's security measures align with their specific compliance requirements before use.

Incentivized

• Delivering a unique and elevated experience by using a platform with a unique look and feel.
• The platform capsulizes everything and makes information easily accessible.
• It's the team support that keeps us coming back. We have a dream team which is why our events go off so well without a hitch.

• It is reliable when sharing content for webinars.
• It allows nice interaction with the attendees by having different features such as polls, chat, open mic or cam.
• It is user friendly and intuitive, which makes it so easy to use and understand.

Incentivized

• Nice to add personal agenda, which is on the roadmap this year

• Dashboard for control are mostly intuitive but in some menus like the webcasting section can be cluttered
• The current polling and survey capabilities are too simple. More advanced features, such as branching logic and real-time results, would make engagement more dynamic and insightful.
• Although it's easy for organiser to use goto webinar, users have reported issues and long wait time on their end and they don't have much control over the session

Incentivized

Our largest issue with GoTo have been the limitations on recording and using recordings to host a webinar, and the biggest of those is the ability to record. We have had most of our webinars recorded successfully, but when it failed to save, it failed in a big way. Their customer service team was there to help, but they were unable to truly fix the problem. There are, of course, other providers, but as we are still seeing where hosted webinars fit in our marketing strategy, cost is an important factor. Since our company already uses GoToMeeting, it makes more sense for us to stay with the entire suite of products, especially while we are testing the strategy as a whole.

Usability is critical with virtual events both for our team to set up and administer as well as for our attendees. Communique Conferencing is easy for our team to administer. We survey our attendees during and after virtual events. The feedback regarding usability is very positive.

Mostly about the platform's intuitive interface. It makes it easy to navigate and use. Clear menus, well-organized controls, and a straightforward layout contribute to a positive user experience. The reliability of the platform in terms of connection stability, audio quality, and video clarity contributes to overall usability. A dependable connection ensures a smooth experience for both hosts and participants.

Incentivized

The Communique project team is

• Knowledgeable
• Responsive
• Willing to go above and beyond to make our events successful

I was always able to get someone on the phone when I needed to. They were very thorough and ensuring my questions were answered. And if I was asking for a solution or request that they didn't offer, they told me so I could at least stop trying to search for it.

Incentivized

I didn't participate in the implementation nor did my company. As far as I know we have an IT office running alla these projects and we just use the final products for our educational purposes. I also didn't notice implementation at any level while using the desktop interface, but would immediately recognize it, if so.

Incentivized

ON24 - A better platform, better support, much better pricing

Patchable - They laid off a lot of staff this past year. This had a tremendous negative impact on the product quality and support.

Zoom caters to a much higher attendee count. GoTo Webinar has more intuitive, user-friendly tools that most people can pick up on their own. Zoom is more tailored and customizable to suit your specific needs. GoTo Webinar is significantly cheaper with fewer add-ons....

Incentivized

It's inexpensive enough that you can set up multiple accounts if needed

Incentivized

• We always get positive feedback regarding the platform on our attendee surveys.
• Their incredible support team saves us time and money. For example, there was a problem with a live stream at our last event. Although the problem was not on Communique's end, their experienced tech support team were able to provide insight that helped the on-site production company quickly isolate and resolve the issue.

• GoTo Webinar has been an excellent way to stay relevant and to get current topics/information to our target audience.
• We usually get 100-200 attendees per session in a niche market, many are international attendees
• The ability to get specific data from the audience via custom registration questions allows us to really focus on what they want to see.