Concord vs. Conga CLM

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Concord
Score 6.7 out of 10
Mid-Size Companies (51-1,000 employees)
Concord is a way to create, collaborate on, sign, and store agreements; designed to be the only tool needed for contracts, so users can spend less time juggling between applications, editors, and e-signature tools. The vendor states over 500,000+ companies use Concord with their contracts. With Concord, users can: Draft, negotiate, sign, and manage every contract across an organization — all in one place Work on Concord, Word, or Google…
$17
per user / month
Conga CLM
Score 8.6 out of 10
N/A
Conga CLM (formerly Conga Contracts, or Novatus) is a contract management software solution built around features such as contract creation, automated notifications, and approval and workflows.
$35
per month per user
Pricing
ConcordConga CLM
Editions & Modules
Standard
$17
per user / month
Pro
$34
per user / month
Free
Free
Enterprise
Contact sales team
No answers on this topic
Offerings
Pricing Offerings
ConcordConga CLM
Free Trial
YesNo
Free/Freemium Version
YesNo
Premium Consulting/Integration Services
NoYes
Entry-level Setup FeeNo setup feeOptional
Additional DetailsAll inclusive pricing built for you. Concord pricing includes implementation, services, and unlimited support. All Concord plans include unlimited documents and unlimited e-signatures.
More Pricing Information
Features
ConcordConga CLM
Contract Authoring
Comparison of Contract Authoring features of Product A and Product B
Concord
8.7
6 Ratings
5% above category average
Conga CLM
8.3
17 Ratings
0% above category average
Contract creation9.76 Ratings8.916 Ratings
Contract templates8.06 Ratings8.416 Ratings
Clause library/saved fields8.05 Ratings8.817 Ratings
Guided logic9.11 Ratings7.016 Ratings
Contract Collaboration
Comparison of Contract Collaboration features of Product A and Product B
Concord
9.1
6 Ratings
8% above category average
Conga CLM
8.7
16 Ratings
4% above category average
Contract sharing9.46 Ratings9.416 Ratings
Contract editing8.46 Ratings9.416 Ratings
Collaborating on contracts8.76 Ratings7.516 Ratings
MS Word plug-in8.52 Ratings9.714 Ratings
Approval process9.75 Ratings8.916 Ratings
Interdepartmental workflows9.75 Ratings7.416 Ratings
Contract Monitoring
Comparison of Contract Monitoring features of Product A and Product B
Concord
9.0
6 Ratings
6% above category average
Conga CLM
9.1
15 Ratings
7% above category average
Contract database8.76 Ratings8.515 Ratings
Contract search7.76 Ratings9.814 Ratings
Contract milestone reminders & alerts9.54 Ratings9.312 Ratings
Custom contract reports9.54 Ratings8.413 Ratings
Tracking contract status9.55 Ratings8.914 Ratings
Compliance check9.11 Ratings9.812 Ratings
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ConcordConga CLM
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Enterprises
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Score 8.6 out of 10
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User Ratings
ConcordConga CLM
Likelihood to Recommend
9.3
(6 ratings)
8.4
(17 ratings)
Likelihood to Renew
-
(0 ratings)
10.0
(1 ratings)
Usability
9.7
(3 ratings)
10.0
(3 ratings)
Availability
-
(0 ratings)
10.0
(1 ratings)
Performance
-
(0 ratings)
10.0
(1 ratings)
Support Rating
7.4
(3 ratings)
10.0
(3 ratings)
In-Person Training
-
(0 ratings)
10.0
(1 ratings)
Online Training
-
(0 ratings)
10.0
(1 ratings)
Implementation Rating
-
(0 ratings)
10.0
(1 ratings)
Configurability
-
(0 ratings)
10.0
(1 ratings)
Ease of integration
-
(0 ratings)
10.0
(1 ratings)
Product Scalability
-
(0 ratings)
10.0
(1 ratings)
Professional Services
-
(0 ratings)
10.0
(1 ratings)
Vendor post-sale
-
(0 ratings)
10.0
(1 ratings)
Vendor pre-sale
-
(0 ratings)
10.0
(1 ratings)
User Testimonials
ConcordConga CLM
Likelihood to Recommend
Concord
Concord is honestly suited for all types of organizations because the software is flexible in its application and very easy to implement. In addition, Concord offers exceptional customer service with professionals who will work with you to ensure success, whether it be through training, problem-solving, or even finding ways to engage employees to maximize the benefit of the software. Most appreciated about Concord is their willingness to listen to their users to constantly evolve with new features or added functionality based on customer feedback.
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Conga
CLM is best suited for Medium to Large size corporations, in my opinion. Organizations need to be informed in order to be successful; they must have a team prepared to own and manage the CLM tool once implementation is complete. Great for B2B and B2C. Highly recommend it to those in question about purchasing for their organization.
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Pros
Concord
  • Templates are easy to create and utilize.
  • Concord has its internal e-signature tool.
  • Concord can group by template, active, in progress, etc. and color codes the same.
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Conga
  • You don't have to worry about different clauses. You can just create them and bundle them based on your Contract.
  • Conga contracts come with great redline and true-up features which makes the negotiation process way easy.
  • You can integrate it with Conga composer to generate the Contract document and also can integrate it with Conga sign to send the generated contract for signature.
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Cons
Concord
  • Make it easier to find the templates from any page
  • Improve the search function--it's sometimes difficult to find specific documents when searching
  • Change back to "limited editor" and "no editing rights" when sharing documents; the new term of "viewer" makes it seem like nothing can be edited at all
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Conga
  • X-author for Word can be improved as it does not maintain a stable connection and the org gets disconnected frequently.
  • It does not support grandparent relationship for merge field population.
  • A separate package needs to be installed for the integration of CPQ and CLM tools from Conga.
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Likelihood to Renew
Concord
No answers on this topic
Conga
Simple and easy to use for the legal team to creates contracts in Salesforce and with the help of conga contract attaches the different clauses through the bundle and sends them for negotiation and for signature. This is the primary work they do from Conga contracts. We had solution which is build using conga contracts, conga composer and conga sign
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Usability
Concord
Concord is extremely user friendly and saves me so much time! How else would I be able to manage all of the contracts for 9 different agencies all by myself?!?
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Conga
For users, the software is very intuitive. For admins, there's a learning curve.
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Reliability and Availability
Concord
No answers on this topic
Conga
We never faced any issue till date
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Performance
Concord
No answers on this topic
Conga
Everything is perfect
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Support Rating
Concord
I gave it a five because it was the closest to a neutral response. I have not had issues with Concord and have not had a reason to contact support, so I don't have an accurate opinion here. From my conversations with our legal team, it seems they have been able to work with the support team at Concord to get any potential issues resolved in a timely manner.
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Conga
Very very difficult to get support. The support team is great for simple, general questions. If we ran into anything complex, we usually would figure it out before they could help us. We often were bounced around from rep to rep
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In-Person Training
Concord
No answers on this topic
Conga
Conga University is very well made. Loved it!
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Online Training
Concord
No answers on this topic
Conga
Conga university is best! loved it. The courses are very well designed which made learning easy and great.
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Implementation Rating
Concord
No answers on this topic
Conga
The process involved Salesforce object creation and fields with installing conga contracts and conga composer and setting up security for the users
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Alternatives Considered
Concord
I would rather not compare apples and apples nor apples and oranges, and just share Concord has been an excellent Contract Management System for current organization.
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Conga
Features and Functionality: Conga CLM offers a range of features such as contract authoring, automated workflows, collaboration, version control, reporting, and analytics. It is designed to streamline the entire contract lifecycle. When comparing against other solutions, organizations should assess the specific features and functionalities they require and evaluate how well Conga CLM meets those needs.Scalability: Conga CLM is suitable for large enterprises and organizations dealing with high contract volumes and complex contract processes. It provides the scalability to handle a significant number of contracts, multiple users, and integration with other systems. Organizations should consider the scalability of Conga CLM in relation to their own contract management needs.
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Scalability
Concord
No answers on this topic
Conga
We are fully satisfied with the over all experience using conga contract
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Return on Investment
Concord
  • Since our implementation, I am saving a few hours a month in managing our IC contracts.
  • When people have questions about contracts, now it's clear "Hey, look in Concord" versus "Hey, does John or Sally have this contract?".
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Conga
  • We really never saw a great ROI. We installed and then were left alone for many years despite many calls for help.
  • We were able to get out of a spreadsheet.
  • We did have an approval flow that allowed us to view where in the process each contract was, but the approval flow was also very difficult to manage and was not able to handle complex approval flows.
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ScreenShots

Concord Screenshots

Screenshot of Using approval workflows decreases contract cycle times while guaranteeing correct signatures are secured, further driving compliance and protecting against risks.Screenshot of Advanced reporting empowers greater insights into the data in your contracts.Screenshot of The Concord Inbox with a global search and advanced filtering makes organizing and finding documents easy, and streamlines completing contract-related tasks.Screenshot of Using approval workflows decreases contract cycle times while guaranteeing correct signatures are secured, further driving compliance and protecting against risks.Screenshot of Online editing and redlining and a summary sheet with a discussion panel keep all conversations and changes tracked. A Word integration allows offline edits to also be tracked.Screenshot of Enable fully executed contracts with legally admissible e-signatures — at no additional cost.

Conga CLM Screenshots

Screenshot of Conga CLM: Contract request wizardScreenshot of Conga CLM: Agreement detailScreenshot of Conga CLM: Parallel reviewScreenshot of Conga CLM: Importing an offline documentScreenshot of Conga CLM: Agreement hierarchy