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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Condeco

    Score9 out of 10
    N/ACondeco, headquartered in London, offers their suite of workspace management and booking systems, featuring Condeco Meeting Room Booking app, supplying control over room availability, digital signage and screens, global location management, meeting reminders and email integration (e.g. Outlook), visitor adding and management, recurrent meetings, and other features. Condeco also supports workspace planning with software, and a desk booking app.N/A

    Grasshopper

    Score6.1 out of 10
    N/AGrasshopper is an IP telephony business communication solution that provides companies with a toll-free or local phone number. It has both desktop and mobile applications and includes features such as custom greeting recording, call forwarding, call transfer, call reporting, and voicemail.

    $18

    per month for a single user

    Pricing
    CondecoGrasshopper
    Editions & Modules
    No answers on this topic
    True Solo
    $18
    per month for a single user
    Solo Plus
    $32
    per month
    Small Business
    $70
    per month
    Offerings
    Pricing Offerings
    CondecoGrasshopper
    Free Trial
    NoYes
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    NoNo
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional Details—20% discount available for annual pricing.
    More Pricing Information
    Community Pulse
    CondecoGrasshopper
    Considered Both Products
    Eptura (formerly Condeco and iOFFICE + SpaceIQ)
    No answer on this topic
    GoTo formerly LogMeIn
    No answer on this topic
    Key User Insights
    Would buy again
    No answers on this topic
    100%
    Would buy again
    46 Answers
    Delivers good value for the price
    No answers on this topic
    98%
    Delivers good value for the price
    45 Answers
    Happy with the feature set
    No answers on this topic
    93%
    Happy with the feature set
    43 Answers
    Lived up to sales and marketing promises
    No answers on this topic
    100%
    Lived up to sales and marketing promises
    42 Answers
    Implementation went as expected
    No answers on this topic
    100%
    Implementation went as expected
    46 Answers
    Features
    CondecoGrasshopper
    Cloud PBX
    Comparison of Cloud PBX features of Condeco by Eptura and Grasshopper
    Feature
    Condeco by Eptura
    -
    Ratings
    Grasshopper
    9.7
    46 Ratings
    20% above category average
    Hosted PBX00 Ratings9.423 Ratings
    Multi-level Interactive Voice Response (IVR)00 Ratings10.024 Ratings
    User templates00 Ratings10.019 Ratings
    Call reports00 Ratings9.433 Ratings
    Directory of employee names00 Ratings9.434 Ratings
    Call Management
    Comparison of Call Management features of Condeco by Eptura and Grasshopper
    Feature
    Condeco by Eptura
    -
    Ratings
    Grasshopper
    9.6
    51 Ratings
    15% above category average
    Answering rules00 Ratings9.247 Ratings
    Call recording00 Ratings9.622 Ratings
    Call park00 Ratings9.812 Ratings
    Call screening00 Ratings10.036 Ratings
    Message alerts00 Ratings9.243 Ratings
    VoIP system collaboration
    Comparison of VoIP system collaboration features of Condeco by Eptura and Grasshopper
    Feature
    Condeco by Eptura
    -
    Ratings
    Grasshopper
    7.9
    12 Ratings
    0% below category average
    Video conferencing00 Ratings7.93 Ratings
    Audio conferencing00 Ratings7.77 Ratings
    Video screen sharing00 Ratings8.23 Ratings
    Instant messaging00 Ratings8.09 Ratings
    Mobile apps
    Comparison of Mobile apps features of Condeco by Eptura and Grasshopper
    Feature
    Condeco by Eptura
    -
    Ratings
    Grasshopper
    8.9
    48 Ratings
    12% above category average
    Mobile app for iOS00 Ratings8.935 Ratings
    Mobile app for Android00 Ratings8.929 Ratings
    Best Alternatives
    CondecoGrasshopper
    Small Businesses
    No answers on this topic
    CallFire
    Score9.7 out of 10
    Medium-sized Companies
    No answers on this topic
    Fuze
    Score8.2 out of 10
    Enterprises
    No answers on this topic
    Cisco Unified Communications Manager (Call Manager)
    Score8.3 out of 10
    All AlternativesView all alternativesView all alternatives
    User Ratings
    CondecoGrasshopper
    Likelihood to Recommend
    9.0
    (5 ratings)
    7.8
    (56 ratings)
    Usability
    8.0
    (1 ratings)
    6.0
    (1 ratings)
    Support Rating
    8.0
    (1 ratings)
    9.0
    (42 ratings)
    User Testimonials
    CondecoGrasshopper
    Likelihood to Recommend
    Eptura (formerly Condeco and iOFFICE + SpaceIQ)
    • As opposed to other systems, Condeco Meeting Room Booking us good when making changes to an existing meeting.
    • Its ability to end a meeting earlier and just use the room panel to clear the appointment is a welcome addition, and the panels were a breeze to set up, which is also a bonus.
    Incentivized
    Read full review
    GoTo formerly LogMeIn
    Grasshopper is well suited for basic needs of texting in and out as well as calling out if you would like to avoid using your personal line. It also eliminates the need to have a dedicated land land in your office or business. You can obtain a vanity number and forward calls through grasshopper.
    Incentivized
    Read full review
    Pros
    Eptura (formerly Condeco and iOFFICE + SpaceIQ)
    • One can book the meeting room on the fly and it will be shown on the Condeco panel. further it will be started or else it will be dropped from the meeting room as well as from Outlook. This ensures proper resource utilization.
    • Meetings can be created from the panel as well, so there's no need to go to the workplace and book a meeting, which saves time.
    • Condeco Enterprise manages both events as well as visitors, which have audit features as well which ensures data integrity as it handles payments and costs.
    Incentivized
    Read full review
    GoTo formerly LogMeIn
    • I like that there are differing voicemails for each extension, to keep up with the image of calling a separate line.
    • I love the voicemail text emails. I believe we pay a little extra, but worth every penny for those urgent calls while I am in a meeting.
    • The cost is very reasonable for the value added to our company.
    Incentivized
    Read full review
    Cons
    Eptura (formerly Condeco and iOFFICE + SpaceIQ)
    • Condeco's system defaults to booking for the next day. I defaulted to same-day booking so that if I am in a hurry, I don't accidentally book it for the next day (it has happened before).
    Incentivized
    Read full review
    GoTo formerly LogMeIn
    • It would be nice to have the ability to transfer some calls to another Grasshopper IVR, for those customers who mistakenly dial the wrong number (we have two incoming numbers, one for corporate and one for sales).
    • Likewise, it would be nice to have the ability to forward to a toll-free number, which would have allowed us to work around the inability to transfer between IVRs (see above).
    • Lastly, it would be great to have an 'emergency' switch setting (default off but could be toggled on) that would let us override all IVR settings and transfer all incoming calls elsewhere (either to a direct dial or toll free number) for those rare times when we cannot take any calls (such as a weather emergency OR the one time each year we take all of our staff on a retreat) - that would allow us to send all calls to a backup answering service rather than just voicemail.
    Incentivized
    Read full review
    Usability
    Eptura (formerly Condeco and iOFFICE + SpaceIQ)
    Product strong and user interface on screes look premium product and since I installed I'm not have any case issue more on this product, my colleague and Top management are happy on this product because it make easy to staff booking room and reduce complication booking room when they go to meeting room.
    Incentivized
    Read full review
    GoTo formerly LogMeIn
    The admin functions are kind of confusing in the old interface which was my most recent experience on the admin side.
    Incentivized
    Read full review
    Support Rating
    Eptura (formerly Condeco and iOFFICE + SpaceIQ)
    Support was helpful and knowledgeable but based overseas (very common for us here in Australia), which made it challenging to manage timezones.
    Incentivized
    Read full review
    GoTo formerly LogMeIn
    When I was setting up my account I contacted support a couple of times. They were also very professional, personable, and helpful. Their response is prompt and thorough. I'm confident I can get any question answered as well as help with any issue I might have. That's pretty important to me.
    Incentivized
    Read full review
    Alternatives Considered
    Eptura (formerly Condeco and iOFFICE + SpaceIQ)
    There are many meeting room booking products available in the market, such as Skedda, Calanderwiz, etc., and all are providing similar facilities as Condeco. However, the Condeco panels are a unique feature, which is installed outside of the meeting room. The Led screen shows the meeting timeline, with features of meeting booking and editing as well. Overall, it is one of the best product available in the market.
    Incentivized
    Read full review
    GoTo formerly LogMeIn
    I have not used any other phone services like Grasshopper. I know that there is another option out there called Ruby, which is more like a virtual receptionist but since I did not try it out I cannot compare the two. When I started my company I found the services that Grasshopper offers to be perfect. It still works for us and we have no need to change to anything else right now.
    Incentivized
    Read full review
    Return on Investment
    Eptura (formerly Condeco and iOFFICE + SpaceIQ)
    • The implementation of Condeco helped to manage office space and limit the number of employees during Covid, so the ROI is worth it.
    • Easy to use and user-friendly interface helped employees to be independent of the HR support team in a way where all the parameters and configuration are done within the Condeco software.
    Incentivized
    Read full review
    GoTo formerly LogMeIn
    • It's allowed us to keep cost down. Other phone systems can seriously get outrageous in implementation and monthly fees!
    • It's allowed our team the confidence to work in locations outside of the office and still be seen as professionals.
    • It's decreased the amount of time spent on unwanted sales calls via the call screening application.
    Incentivized
    Read full review
    ScreenShots