TrustRadius: an HG Insights company

Save this comparison

Save this comparison

Contact about Conga Composer

Please fill out the form below to get in touch.

Conga

Connect with Conga

What are you interested in?

Already have an account?

You hereby consent to have TrustRadius share the information supplied on this form with Conga so that Conga and TrustRadius may contact you in regard to the information requested.

Add Product

Recommended Comparisons

    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Conga Composer

    Score7.9 out of 10
    N/AConga Composer is a document generation and automation tool designed to simplify and streamline the process of creating and distributing customized documents, presentations, and reports.

    $30

    per month per user

    Lark

    Score9.2 out of 10
    N/ALark, or Larksuite, is a take on office suite software that supports workplace collaboration. Founded in 2016, Lark combines messaging, schedule management and online collaborative documents in a single platform. Lark is available now on macOS, Windows, iOS and Android.

    $0

    Pricing
    Conga ComposerLark
    Editions & Modules
    No answers on this topic
    Starter
    $0
    up to 20 users
    Pro
    $12
    per month per user (up to 500 users)
    Enterprise
    Custom
    Offerings
    Pricing Offerings
    Conga ComposerLark
    Free Trial
    YesNo
    Free/Freemium Version
    NoYes
    Premium Consulting/Integration Services
    YesNo
    Entry-level Setup FeeOptionalNo setup fee
    Additional Details—Discount offered for annual billing.
    More Pricing Information
    Community Pulse
    Conga ComposerLark
    Considered Both Products
    Conga
    No answer on this topic
    Lark Technologies Pte. Ltd.
    No answer on this topic
    Key User Insights
    Would buy again
    91%
    Would buy again
    128 Answers
    No answers on this topic
    Delivers good value for the price
    94%
    Delivers good value for the price
    112 Answers
    No answers on this topic
    Happy with the feature set
    91%
    Happy with the feature set
    127 Answers
    No answers on this topic
    Lived up to sales and marketing promises
    93%
    Lived up to sales and marketing promises
    80 Answers
    No answers on this topic
    Implementation went as expected
    90%
    Implementation went as expected
    95 Answers
    No answers on this topic
    Features
    Conga ComposerLark
    Project Management
    Comparison of Project Management features of Conga Composer and Larksuite
    Feature
    Conga Composer
    -
    Ratings
    Larksuite
    10.0
    2 Ratings
    26% above category average
    Task Management00 Ratings10.02 Ratings
    Gantt Charts00 Ratings10.02 Ratings
    Scheduling00 Ratings10.02 Ratings
    Workflow Automation00 Ratings10.02 Ratings
    Mobile Access00 Ratings10.02 Ratings
    Search00 Ratings10.02 Ratings
    Visual planning tools00 Ratings10.02 Ratings
    Communication
    Comparison of Communication features of Conga Composer and Larksuite
    Feature
    Conga Composer
    -
    Ratings
    Larksuite
    10.0
    2 Ratings
    22% above category average
    Chat00 Ratings10.02 Ratings
    Notifications00 Ratings10.02 Ratings
    Discussions00 Ratings10.02 Ratings
    Surveys00 Ratings10.02 Ratings
    Internal knowledgebase00 Ratings10.02 Ratings
    File Sharing & Management
    Comparison of File Sharing & Management features of Conga Composer and Larksuite
    Feature
    Conga Composer
    -
    Ratings
    Larksuite
    10.0
    2 Ratings
    22% above category average
    Versioning00 Ratings10.02 Ratings
    Video files00 Ratings10.02 Ratings
    Audio files00 Ratings10.02 Ratings
    Document collaboration00 Ratings10.02 Ratings
    Access control00 Ratings10.02 Ratings
    Advanced security features00 Ratings10.02 Ratings
    Device sync00 Ratings10.02 Ratings
    Best Alternatives
    Conga ComposerLark
    Small Businesses
    Formstack for Salesforce
    Score7.1 out of 10
    Flock
    Score9.5 out of 10
    Medium-sized Companies
    Formstack for Salesforce
    Score7.1 out of 10
    Troop Messenger
    Score9.8 out of 10
    Enterprises
    Formstack for Salesforce
    Score7.1 out of 10
    Cisco Business Edition 7000 (discontinued)
    Score9 out of 10
    All AlternativesView all alternativesView all alternatives
    User Ratings
    Conga ComposerLark
    Likelihood to Recommend
    8.3
    (160 ratings)
    10.0
    (2 ratings)
    Likelihood to Renew
    8.9
    (15 ratings)
    10.0
    (1 ratings)
    Usability
    7.4
    (7 ratings)
    10.0
    (1 ratings)
    Availability
    3.6
    (1 ratings)
    -
    (0 ratings)
    Performance
    3.6
    (2 ratings)
    -
    (0 ratings)
    Support Rating
    7.0
    (10 ratings)
    -
    (0 ratings)
    Implementation Rating
    3.7
    (5 ratings)
    -
    (0 ratings)
    Configurability
    1.8
    (1 ratings)
    -
    (0 ratings)
    Ease of integration
    2.7
    (2 ratings)
    -
    (0 ratings)
    Product Scalability
    3.6
    (1 ratings)
    -
    (0 ratings)
    Professional Services
    2.7
    (1 ratings)
    -
    (0 ratings)
    Vendor post-sale
    1.8
    (1 ratings)
    -
    (0 ratings)
    Vendor pre-sale
    3.3
    (2 ratings)
    -
    (0 ratings)
    User Testimonials
    Conga ComposerLark
    Likelihood to Recommend
    Conga
    From my experience, Conga Composer is particularly well-suited for generating documents, such as quotes and contracts, directly from Salesforce. It saves us a great deal of time, which is remarkably beneficial for companies with sales teams. Not suitable for companies lacking significant Salesforce expertise or administrative support.
    Incentivized
    Read full review
    Lark Technologies Pte. Ltd.
    On my experience, I did not experience any issue when using this tool. Simply because it is a perfect tool and easy to use. You just need to log in your working email and you can now use it. You can message all of the employees on the company Larksuite.
    Read full review
    Pros
    Conga
    • One great feature of Conga Composer is the ability to create various document types, including Word files, PDFs, and even PowerPoint presentations.
    • The ability to encrypt and share data is quite impressive with Conga Composer.
    • The integration, especially with different email providers, is quite good with Conga Composer.
    Incentivized
    Read full review
    Lark Technologies Pte. Ltd.
    • Employee Intranet
    • Video Conferencing
    • Document Creation
    • Knowledge base
    Incentivized
    Read full review
    Cons
    Conga
    • Not very intuitive. Once you know the system it's fine but there is a learning curve
    • I would like to see training opportunities on features that I am not using or aware of
    • I am sure I am only using about 3% of it's full potential
    Incentivized
    Read full review
    Lark Technologies Pte. Ltd.
    • To automatically delete accounts of the resigned employees
    • Detect Harmful files that may harm the user
    Incentivized
    Read full review
    Likelihood to Renew
    Conga
    Though I love how easily Conga Composer ties into Salesforce and its given analytics, it takes a lot of data entry to get up and running. I don't love that sometimes queries can take a long time to pull. I like keeping our marketing templates consistent via templates in the system. Pulling multiple objects into one report is fantastic too.
    Incentivized
    Read full review
    Lark Technologies Pte. Ltd.
    We will use this product and we don't have plan to change since this is a perfect tool
    Read full review
    Usability
    Conga
    It's a fairly simple tool to integrate into your current business structure. When we've had issues, we were able to resolve them extremely quickly. The users click a button and it can bring in all the quote lines, and our credit application seamlessly into our tool. I'd definitely recommend it to other colleagues
    Incentivized
    Read full review
    Lark Technologies Pte. Ltd.
    I rate this perfect simply because we use this everyday and this is very helpful. Without this tool I can't imagine how we can communicate to each other and how we can resolve every concern/issue that we cater everyday on our job. This is the tool we use to communicate and endorse specific concern.
    Read full review
    Reliability and Availability
    Conga
    It was available, it just didn't always work depending on what glitches were happening within our app
    Incentivized
    Read full review
    Lark Technologies Pte. Ltd.
    No answers on this topic
    Performance
    Conga
    This product appears to work well. It was not a fit for us this time, but we would consider in future
    Read full review
    Lark Technologies Pte. Ltd.
    No answers on this topic
    Support Rating
    Conga
    It's been hit and miss depending on the issue. We use javascript to generate the urls which has confused many techs even though it generates a clean url - they are overwhelmed by the concept of code and can't understand that the url is all that matters.
    Incentivized
    Read full review
    Lark Technologies Pte. Ltd.
    No answers on this topic
    Implementation Rating
    Conga
    It was painful internally to build out all of the templates, but the actual implementation of the product was okay.
    Incentivized
    Read full review
    Lark Technologies Pte. Ltd.
    No answers on this topic
    Alternatives Considered
    Conga
    I think Nintex is the primary competitor for Conga Composer, but I have not personally used it. I was not present for the decision to purchase Conga but I would recommend it in future document automation vendor selection processes because I have seen how well it works! We are especially fond of complementary features in Conga Composer, including Conga Email Templates and Conga Global Merge.
    Incentivized
    Read full review
    Lark Technologies Pte. Ltd.
    I selected Larksuite simply because even you don't have laptop or desktop you can simply install this app through google or apple store and you just need to log in using your working email. You will now access and use every feature on this app. You can also watch and play videos.
    Read full review
    Contract Terms and Pricing Model
    Conga
    Not fair. Its an upfront cost and then pay per use
    Incentivized
    Read full review
    Lark Technologies Pte. Ltd.
    No answers on this topic
    Scalability
    Conga
    We used it for something simple and it was still a pain to use
    Incentivized
    Read full review
    Lark Technologies Pte. Ltd.
    No answers on this topic
    Professional Services
    Conga
    Needs additional training on what they are selling, how to install and use to explain to customers
    Incentivized
    Read full review
    Lark Technologies Pte. Ltd.
    No answers on this topic
    Return on Investment
    Conga
    • Could really use better error handling on the product when the document doesn't generate. Zero notifications are provided right now and have no idea where in a 20 page template the error is. Need to keep cutting the template into pieces to find the error.
    • The report generates 90% of the time so far.
    • Getting easier to generate templates when knowing how the JSON will be structured to add to merged fields.
    • Use Work Plan Template Entries and Work Steps to dynamically generate many deliverables.
    Incentivized
    Read full review
    Lark Technologies Pte. Ltd.
    • The quality of communicator is way easier by the help of Larksuite
    • Larksuite plays the most important role in our company since by Larksuite we our being notified if there are updates we need to check
    Incentivized
    Read full review
    ScreenShots

    Conga Composer Screenshots

    Screenshot of how documents are created automatically, directly from SalesforceScreenshot of documents generated with any data, from any object - standard or customScreenshot of Conga Document GenerationScreenshot of popular document formats available, like Word, Excel, PowerPoint, HTML, and PDFScreenshot of how large documents are sent via a link - and they provide visibility into customer document engagementScreenshot of how multiple documents can be sent with one or no clicks