Connecteam vs. Paychex

I have actually recommended this platform 3 times to fellow contractors and one farmer within the last month. It is easy to set up and intuitive for employees. Our team begged us to keep in after our initial trial and requested we never return to paper time cards. Once you approve time cards it is so easy to run your payroll report and do payroll

Incentivized

Paychex is great option for smaller employers as the site offers perk benefits to employees at no cost to the employer. I don't see anything like this being offered at competitors such as ADP RUN/Total Source, Bamboo, Trinet, Justworks or Gusto. Also, the initial set up is relatively easy and the dedicated support for set up is great along with our regular dedicated payroll support.

Incentivized

• Daily team productivity with time clock feature
• Easy of running weekly payroll reports
• Employees to manage and own their time before being approved for payroll
• Easy to add absences and PTO
• Free until you need more than 10 users
• It is great that you can tell where your employees are logging in from ie the office, home or in the field

Incentivized

• It provides a well account of Retirement Plan Account Information.
• Alerts are sent to email when there is new information to access.
• Employee access both online and thru app.
• Paperless options.
• Easy and quick access to paystubs and tax forms.
• Easy employee retirement management.

Incentivized

• Adding the ability for employee to be able to set up their own reminders would be beneficial for those that seem to forget to clock in or out

Incentivized

• I understand logging you out is a security function, but I'd prefer it not to log you out so soon.
• The training we received for the team's meeting was subpar, in my opinion. Probably better geared for people with little to no computer experience. Very slow pace; we could have easily received all of this from some tutorials in a few minutes.

Incentivized

Our team like the product and uses it so there is no reason to change. It works, it is easy, saves us time and headaches

Incentivized

Overall I like the features that Paychex Flex offers. I am sure that there are other features that I am unaware of, so I am excited to see if there is more that Flex is capable of to make my job easier. The basic features are really user friendly and easy to access. If there ever is an issue customer service is great

Incentivized

My team is not tech savvy and they were able to implement immediately without issues. Even new team members after a brief education on what app to download they get it

Incentivized

Employee usability is very good and user-friendly. For the most part, the employer usability is good, but for complicated rules and policies, it requires technical assistance, which in our case, was clunky and slow in implementation. Once is place, everything works as it should

Incentivized

We have not experienced any difficulties with unplanned outages. Notifications are always made for outages, and they do not effect normal business operations.

Incentivized

Unless there is lag time within the internet, the Paychex Flex website loads exceptional fast, pages load quickly and reports that I need to print or download load quickly. If I need to create a specialized report, once I complete it I receive an e-mail telling me my report is ready to be downloaded. Changing between web pages is fast as well.

Incentivized

Chat has been helpful but the person I chat with isn't always able to help me with my questions. Phone support is ok, depending on your payroll specialist. We have a great one currently, but the few before that were never available and did not return calls.

Incentivized

We did online training only

Incentivized

It was easy to understand and follow along. I do like the informational videos that we can utilize before we opt to call in for customer service support. It has made a difference since sometimes that resolves the issue I may have had and saved myself a phone call to Paychex support.

Incentivized

It's easy don't stress just do it

Incentivized

Implementation was very smooth. The most cumbersome task was entering the current employees into the system during initial set up, but Paychex staff handled most of that and verified against prior system reports as well as internal reports provided to ensure 100% accuracy.

Incentivized

We looked at Homebase and talked to a few organizations that were using it but after reviewing the features and easy of implementation Connecteam won

Incentivized

We still use QB Desktop Pro to maintain a Check Register / Overall Balance for the company, but once having tried QB Payroll Online for about 3 months prior to finding Paychex Flex I can tell you that there's just no comparison. QB online is VERY EXPENSIVE and not so user-friendly. I hated every minute of those 6 payrolls we ran through QB online.

Incentivized

I generally do payroll at the office, however I have had to go remote due to internet issues and also had to take payroll on vacation with me. Very easy to log in wherever you are and manage your TAA and payroll

Incentivized

• Before Connecteam I hated "Payroll Mondays" because it took a few hours to do everyone's time and upload it for the accountant. Now it takes maybe 15 mintues to do the entire process. I feel like it is more accurate and definitely less time-consuming - saving me money in the long run.
• Connecteam has also allowed for quick glance time management to reduce overtime. Having accurate info allowing us to redeploy team members as needed and get other off the clock sooner. Or if we are having OT it is not a surprise - we can plan for it
• Our accountant has love the reporting and has even recommended it to other small business because it provides all the info needed.

Incentivized

• With Paychex Flex we have been able to improve our compliance with required documentation for new/rehires
• Moving everyone to direct deposit and mobile clock in/out eliminated lines at punching stations and paycheck pickup stations
• Lost checks is a thing of the past

Incentivized