Connecteam vs. Paylocity

I have actually recommended this platform 3 times to fellow contractors and one farmer within the last month. It is easy to set up and intuitive for employees. Our team begged us to keep in after our initial trial and requested we never return to paper time cards. Once you approve time cards it is so easy to run your payroll report and do payroll

Incentivized

Paylocity is well suited to work with any size organization. I work for a public local government agency who has specific needs, and they were able to meet our expectations. We were appreciative of the work around suggestions that were provided to meet our needs and have a user-friendly system for our employees

Incentivized

• Daily team productivity with time clock feature
• Easy of running weekly payroll reports
• Employees to manage and own their time before being approved for payroll
• Easy to add absences and PTO
• Free until you need more than 10 users
• It is great that you can tell where your employees are logging in from ie the office, home or in the field

Incentivized

• Keeps track of our manufacturing floor employee clock-in/outs - very reliable.
• It helps me to administer and manage benefit enrollments, life changes, and automatic data feeds (EDI) to our insurance companies.
• Makes it easy to manage time off (PTO) requests, balances, accruals, roll overs.

Incentivized

• Adding the ability for employee to be able to set up their own reminders would be beneficial for those that seem to forget to clock in or out

Incentivized

• I would love to see them go back to an in-person conference. I was able to get very useful information from those trainings.
• More help topics within their chat function.
• I am not the most patient person so sometimes the service team isn't as fast as I would like with responses.

Incentivized

Our team like the product and uses it so there is no reason to change. It works, it is easy, saves us time and headaches

Incentivized

We most likely will because we are learning how to use it better all the time. It does integrate with our Advanced Benefits. But the customer service is not responsive when needing help. It almost always requires several contacts to get anywhere, and the contacts can be several days apart. Once you actually get to TALK to someone, things are usually resolved fairly quickly, but their email system is not efficient. I get half answers and they close the ticket! But once I can get to someone, it is almost always great service. Very hard to get someone though.

Incentivized

My team is not tech savvy and they were able to implement immediately without issues. Even new team members after a brief education on what app to download they get it

Incentivized

I find Paylocity to be almost too robust so that its functionalities are sometimes too complex to use. Sometimes it appears that they don't get a user's experience and keep a software developers mindset which doesn't always work well with users that are not at their technical level of expertise. A perfect example is the way the payroll dashboard USED to look compared to the recent update

Incentivized

I can always call the direct number and there is a representative always available to answer questions. I can also email the service desk for Paylocity or my representative and they are pretty quick to respond if we are having issues

Incentivized

We had some minor hiccups throughout the year but they have all been fixable. Paylocity integrates well with our 401k provider, Principal, and our benefits, OneDigital. It makes it simple to house everything and have it all connected. It doesn't slow anything down to have Principal integrated. It makes it more efficient

Incentivized

As the recruiter, I don't use support much, but my manager, the HR Director, uses it quite a bit. Early on she told me that it took a while for support to get back to her. That has gotten better, but it seems like they could be quicker in addressing challenges that come up

Incentivized

I didn't have in-person training, but I'm sure it was just as great as any other training/assistance Paylocity provides. Paylocity customer service is always available. You never have to be on hold and their answers are always accurate and timely. Documents in the help section are helpful as well. My in-person training was conducted y one of our employees who was involved in the initial set-up and training of all employees. She was excellent.

Incentivized

The training was live online, but was with a group of other companies. We did not receive any personalized training with our team. Whenever we would ask for training, we would be sent a peak article link or a video. It felt like the reps we dealt with didn't know the answer to the questions.

Incentivized

It's easy don't stress just do it

Incentivized

We were handed off to multiple implementation people, some quit, one went on leave, one left suddenly, one was transfered to a diff dept...all causing a significant amount of disruption for our team. Many had conflicting info on how to properly set things up...hence a complete mess was left for us to figure out

Incentivized

We looked at Homebase and talked to a few organizations that were using it but after reviewing the features and easy of implementation Connecteam won

Incentivized

Paylocity offered great interfaces; ease of implementation; cost effective options; immediate partnership; and 360 integration for tools like 401k. It was a clear choice for HR, and it was strongly supported by our executive team. We receive positive feedback from our hourly employees. Some of the functionality in the app still needs to be updated. For example: time off requests come through as an email. Our managers used to be able to simply click on the email to approve. Now, we have to log into Paylocity to find time off area. It will come in time due to practice but it is cumbersome now.

Incentivized

Monthly with no longer term commitment is best!

Incentivized

Our main function for Paylocity is payroll, data insights for employee working hours and onboarding. This has been a very reliable source for us for these functions. Payroll has been extremely easy to do using Paylocity. The onboarding process is very simple for new hires and makes the process run smooth. It is easy to find the information you are looking for while on Paylocity.

Incentivized

They are thorough, care about quality and success, take the time needed to implement properly, answer questions, build data feeds. A professional, caring, very skilled team there.

Incentivized

• Before Connecteam I hated "Payroll Mondays" because it took a few hours to do everyone's time and upload it for the accountant. Now it takes maybe 15 mintues to do the entire process. I feel like it is more accurate and definitely less time-consuming - saving me money in the long run.
• Connecteam has also allowed for quick glance time management to reduce overtime. Having accurate info allowing us to redeploy team members as needed and get other off the clock sooner. Or if we are having OT it is not a surprise - we can plan for it
• Our accountant has love the reporting and has even recommended it to other small business because it provides all the info needed.

Incentivized

• Over time it has helped our retention. The ease of use and things like Community keep employees engaged.
• We had over 500 employees, 20 locations, and 2 people can easily manage the entire HR process, from job posting, recruiting, training, onboarding, payroll processing and more.
• Data Insights is very useful looking at our overall costs, trends, and we use it to better manage labor costs.

Incentivized