ConnectWise ScreenConnect vs. SupportSoft
ConnectWise ScreenConnect vs. SupportSoft
Product | Rating | Most Used By | Product Summary | Starting Price |
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ConnectWise ScreenConnect | N/A | ConnectWise ScreenConnect is a remote support, access, and meeting solution. With it, users can utilize remote support and access to repair computers, provide updates, and manage machines. Users can also conduct online seminars and presentations using remote meetings. | N/A | |
SupportSoft | N/A | SupportSoft is an end point automation solution that empowers managed service providers (MSPs) and internal IT teams to work more efficiently and productively while improving the support experience for end users. Through an integrated package of Self-Healing, Self-Service and Assisted Service applications, SupportSoft enables your team to resolve and prevent support issues more effectively than ever. SupportSoft is now owned and supported by Avolin since being divested by Aptean in 2018. | N/A |
ConnectWise ScreenConnect | SupportSoft | |||||||||||||||
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Editions & Modules | No answers on this topic | No answers on this topic | ||||||||||||||
Offerings |
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Entry-level Setup Fee | No setup fee | No setup fee | ||||||||||||||
Additional Details | — | — | ||||||||||||||
More Pricing Information |
ConnectWise ScreenConnect | SupportSoft | |
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Top Pros | No answers on this topic | |
Top Cons |
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ConnectWise ScreenConnect | SupportSoft | |||||||||||||||||||||||||||||||||||||||||||||
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Remote Administration |
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ConnectWise ScreenConnect | SupportSoft | |
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Small Businesses | Getscreen.me Score 9.8 out of 10 | Getscreen.me Score 9.8 out of 10 |
Medium-sized Companies | mRemoteNG Score 9.7 out of 10 | mRemoteNG Score 9.7 out of 10 |
Enterprises | Remote Desktop Services Score 9.0 out of 10 | Remote Desktop Services Score 9.0 out of 10 |
All Alternatives | View all alternatives | View all alternatives |
ConnectWise ScreenConnect | SupportSoft | |
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Likelihood to Recommend | 8.7 (613 ratings) | - (0 ratings) |
Likelihood to Renew | 10.0 (39 ratings) | - (0 ratings) |
Usability | 9.3 (42 ratings) | - (0 ratings) |
Availability | 10.0 (5 ratings) | - (0 ratings) |
Performance | 10.0 (9 ratings) | - (0 ratings) |
Support Rating | 8.2 (63 ratings) | - (0 ratings) |
Online Training | 7.5 (24 ratings) | - (0 ratings) |
Implementation Rating | 10.0 (20 ratings) | - (0 ratings) |
Configurability | 10.0 (5 ratings) | - (0 ratings) |
Product Scalability | 10.0 (16 ratings) | - (0 ratings) |
Vendor post-sale | 10.0 (4 ratings) | - (0 ratings) |
Vendor pre-sale | 5.0 (4 ratings) | - (0 ratings) |
ConnectWise ScreenConnect | SupportSoft | |
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Likelihood to Recommend | ConnectWise | Avolin No answers on this topic |
Pros | ConnectWise | Avolin No answers on this topic |
Cons | ConnectWise | Avolin No answers on this topic |
Likelihood to Renew | ConnectWise | Avolin No answers on this topic |
Usability | ConnectWise | Avolin No answers on this topic |
Reliability and Availability | ConnectWise | Avolin No answers on this topic |
Performance | ConnectWise | Avolin No answers on this topic |
Support Rating | ConnectWise | Avolin No answers on this topic |
Online Training | ConnectWise | Avolin No answers on this topic |
Implementation Rating | ConnectWise | Avolin No answers on this topic |
Alternatives Considered | ConnectWise | Avolin No answers on this topic |
Scalability | ConnectWise | Avolin No answers on this topic |
Return on Investment | ConnectWise | Avolin No answers on this topic |
ScreenShots | ConnectWise ScreenConnect Screenshots |