| Product | Rating | Most Used By | Product Summary | Starting Price |
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 ScreenConnect | Score8.4 out of 10 | N/A | ConnectWise ScreenConnect is a remote support, access, and meeting solution. With it, users can utilize remote support and access to repair computers, provide updates, and manage machines. Users can also conduct online seminars and presentations using remote meetings. | $39 per month |
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| Considered Both Products | Chose ScreenConnect For cost and management capabilities, I found ScreenConnect to be the best option. Some of the other services offered easier connection opportunities for my clients, but overall, I liked the tools and price point of ScreenConnect. Invited by the Vendor A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info Chose ScreenConnect I prefer ScreenConnect's ability to self-host. Independently Invited by TrustRadius A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info Chose ScreenConnect ConnectWise Control is far superior just on price alone. Logmein Rescue's pricing is ridiculous in comparison. The ease of use from the end user is similar with both products. However, the technician side of the software is significantly better on the ConnectWise Control … Invited by TrustRadius (TR) on Vendor's Behalf A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info Chose ScreenConnect ConnectWise Control gives you a lot of the features that the other products provide, but nothing that you won't use. Nothing is worse than a clunky remote session where you are fighting for CPU/RAM resources, and ConnectWise Control beats them all hands down. This product is … Independently Invited by TrustRadius A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info Chose ScreenConnect We have used Beyond Trust occasionally for one of our White Label clients, but have found it is not as robust as ConnectWise Control. The seamless integration of Control with ConnectWise Automate makes it the best and most effective choice for our technical teams to deploy and … Independently Invited by TrustRadius A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info Chose ScreenConnect Would recommending ScreenConnect over others Independently Invited by TrustRadius A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info Chose ScreenConnect ConnectWise Control does a better job with on demand access with our clients PCs, than BeyondTrust. However they have better access when it comes to PCs we dont have anything installed on and need them to go to our website to access their PCs. Independently Invited by TrustRadius A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info Chose ScreenConnect We like the functionality of ConnectWise and the ability to create custom groups and packages that help with deployment of the agent on our client workstations. Overall it's a more robust and flexible solution that suits our needs. Independently Invited by TrustRadius A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info Chose ScreenConnect ConnectWise is easy to implement, the software functions and feature support our users equipments. Deployment agents is simple, can be run on demand with url and email. Agent could be pre-install and provide constantly remote access to user PC or equipment. It also offer a … Independently Invited by TrustRadius A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info Chose ScreenConnect To be honest it holds it's own against TeamViewer, Teams, Timbuktu, AnyDesk etc, but has nothing that makes it better or worse. Independently Invited by TrustRadius A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info Chose ScreenConnect RDP is fine for what it is, but there's a lot you can't usually do like connect from outside the network without opening up the firewall. As for Kaseya, I can't recall what their remote options were, but they left a lot to be desired. One method was similar to an RDP session and … Independently Invited by TrustRadius A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info Chose ScreenConnect ConnectWise works very well. As well as any other remote connection software I have used. It's biggest draw back is lack of support for Chrome/Mobile OS's. This is something that a competitor I have used does very well and it be great if they added this in the future. I am … Independently Invited by TrustRadius A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info |
| Key User Insights | |
| Would buy again | |
89% Would buy again 25 Answers | |
| Delivers good value for the price | |
96% Delivers good value for the price 27 Answers | |
| Happy with the feature set | |
96% Happy with the feature set 27 Answers | |
| Lived up to sales and marketing promises | |
93% Lived up to sales and marketing promises 14 Answers | |
| Implementation went as expected | |
96% Implementation went as expected 22 Answers | |
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| Small Businesses |  N-able Take Control Score7.2 out of 10 |
| Medium-sized Companies |  Remote Desktop Manager Score9.6 out of 10 |
| Enterprises |  BeyondTrust Privileged Remote Access Score9.1 out of 10 |
| All Alternatives | View all alternatives |
| ScreenConnect | |
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| Likelihood to Recommend | 8.7 |
| Likelihood to Renew | 10.0 |
| Usability | 8.9 |
| Availability | 10.0 |
| Performance | 10.0 |
| Support Rating | 8.2 |
| Online Training | 7.5 |
| Implementation Rating | 10.0 |
| Configurability | 10.0 |
| Product Scalability | 10.0 |
| Vendor post-sale | 10.0 |
| Vendor pre-sale | 5.0 |
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| ScreenShots | ScreenConnect Screenshots      |
