TrustRadius: an HG Insights company

Save this comparison

Save this comparison

Add Product

Recommended Comparisons

    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Consensus

    Score9.8 out of 10
    N/AConsensus improves the software buying process with interactive demos on demand. A digital product experience, it aims to delight buyers and deliver detailed intent data back to revenue teams, to shorten cycle times, increase close rates, and drive resource efficiency.

    $600

    per month

    Guru

    Score8.9 out of 10
    N/AGuru is a knowledge platform designed to serve as what the vendor describes as an AI source of truth for enterprises. It connects information from tools like Slack, Teams, Google Workspace, Salesforce, and other systems into one governed, permission-aware knowledge layer. Guru delivers cited AI answers, chat, and research directly within existing workflows, to enable employees and AI assistants to access verified knowledge securely and efficiently. The platform combines…

    $25

    per month per user

    Pricing
    ConsensusGuru
    Editions & Modules
    No answers on this topic
    Team
    $25
    per month per user
    AI Source of Truth Platform
    Custom
    Offerings
    Pricing Offerings
    ConsensusGuru
    Free Trial
    YesYes
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    YesYes
    Entry-level Setup FeeNo setup feeOptional
    Additional Details—Guru provides a tailored platform and expertise package based on an organization’s scale, knowledge complexity, and AI maturity. Each engagement includes the full AI Source of Truth platform along with implementation guidance, knowledge architecture design, and ongoing optimization. Pricing is customized to ensure the right fit for enterprise systems, governance requirements, and AI initiatives. Best suited for mid-market and enterprise organizations.
    More Pricing Information
    Community Pulse
    ConsensusGuru
    Considered Both Products
    Consensus Sales, Inc
    No answer on this topic
    Guru Technologies
    No answer on this topic
    Key User Insights
    Would buy again
    98%
    Would buy again
    61 Answers
    98%
    Would buy again
    316 Answers
    Delivers good value for the price
    100%
    Delivers good value for the price
    43 Answers
    100%
    Delivers good value for the price
    235 Answers
    Happy with the feature set
    100%
    Happy with the feature set
    62 Answers
    98%
    Happy with the feature set
    315 Answers
    Lived up to sales and marketing promises
    100%
    Lived up to sales and marketing promises
    42 Answers
    99%
    Lived up to sales and marketing promises
    171 Answers
    Implementation went as expected
    100%
    Implementation went as expected
    28 Answers
    98%
    Implementation went as expected
    191 Answers
    Best Alternatives
    ConsensusGuru
    Small Businesses
    No answers on this topic
    Slite
    Score5.7 out of 10
    Medium-sized Companies
    No answers on this topic
    Bloomfire
    Score8.4 out of 10
    Enterprises
    No answers on this topic
    Bloomfire
    Score8.4 out of 10
    All AlternativesView all alternativesView all alternatives
    User Ratings
    ConsensusGuru
    Likelihood to Recommend
    9.8
    (62 ratings)
    9.0
    (327 ratings)
    Likelihood to Renew
    9.1
    (1 ratings)
    9.1
    (16 ratings)
    Usability
    9.5
    (44 ratings)
    8.1
    (140 ratings)
    Availability
    -
    (0 ratings)
    9.1
    (5 ratings)
    Performance
    -
    (0 ratings)
    8.2
    (6 ratings)
    Support Rating
    -
    (0 ratings)
    10.0
    (31 ratings)
    In-Person Training
    -
    (0 ratings)
    8.2
    (2 ratings)
    Online Training
    -
    (0 ratings)
    9.0
    (4 ratings)
    Implementation Rating
    -
    (0 ratings)
    8.4
    (8 ratings)
    Configurability
    -
    (0 ratings)
    6.5
    (5 ratings)
    Contract Terms and Pricing Model
    -
    (0 ratings)
    9.0
    (2 ratings)
    Ease of integration
    -
    (0 ratings)
    8.8
    (3 ratings)
    Product Scalability
    -
    (0 ratings)
    8.2
    (5 ratings)
    Professional Services
    -
    (0 ratings)
    9.1
    (1 ratings)
    Vendor post-sale
    -
    (0 ratings)
    9.0
    (6 ratings)
    Vendor pre-sale
    -
    (0 ratings)
    9.1
    (6 ratings)
    User Testimonials
    ConsensusGuru
    Likelihood to Recommend
    Consensus Sales, Inc
    Within the last 6 months, I've run a personal A/B test on opportunities with and without Consensus videos being sent after every meeting. Those opportunities where I sent Consensus videos after every meeting had a >50% likelihood of closing and/or progressed past the Proposal phase. Those opportunities where I did not send Consensus video, I was left unanswered more often than not
    Read full review
    Guru Technologies
    I think Guru is well-suited to organizations with subject matter experts committed to maintaining documentation. Guru cannot be managed by a single admin. It's essential that the SMEs are on board and are expected to participate in Guru as part of their role responsibilities. I'm not sure how well Guru would work for larger organizations with more information to house. I've only ever used Guru in SMBs with about 250 employees. It works well for that size.
    Incentivized
    Read full review
    Pros
    Consensus Sales, Inc
    • The ability to tailor demos and demoboards to show various functionality of the product.
    • We appreciate the features Consensus has to customize demos in various forms.
    • The customer service and post-sales trainings the Consensus team has held for our company have been extremely beneficial. I personally appreciated learning how demos are better received when they're not 'perfect'
    Incentivized
    Read full review
    Guru Technologies
    • Easy to learn. Anyone can make cards and use the AI to make them professional.
    • Answer questions about my business, essentially a wiki for everything we do.
    • The research mode is amazing. Full reports on various types of information including some rather complex topics. Complete with citations of where the information came from.
    • Admins can manage a hierarchy to keep information secure and available to the correct people.
    Read full review
    Cons
    Consensus Sales, Inc
    • The analytical dashboard can be little confusing because I can see details for my whole company
    • Better way to record personalized videos in the beginning. They don't have any background filtering ability.
    • Better way to record personalized videos in the beginning. They don't have any background filtering ability.
    Incentivized
    Read full review
    Guru Technologies
    • Lack of in-app advanced/granular usage and validation analytics.
    • Unreliability of Google Chrome extension.
    • Left navigation is not intuitive nor descriptive--I hunt and peck.
    • The search field is limited to keywords, so I sometimes have to "trick" it by including extra words in the title of a card.
    Incentivized
    Read full review
    Likelihood to Renew
    Consensus Sales, Inc
    Consensus has been a valuable and vital sales tool at every stage of our sales cycle. In the very early stages of prospect education, you can send videos to get them familiar and up to speed with our product without a solution consultant's involvement. It is also a very powerful tool at the later stages of the sales cycle, with the ability to tailor demos and intro videos and record exec alignment itro videos, which we have had great success with
    Incentivized
    Read full review
    Guru Technologies
    I rated Guru a 9 out of 10 for renewal likelihood because it has significantly enhanced our processes and customer satisfaction in the automotive rental company. Guru’s user-friendly interface and organized knowledge base make it easy to access and update essential information, which is crucial for maintaining high operational standards. The tool’s integration with other platforms, like the Guru Chrome extension, streamlines our workflow, increasing efficiency and productivity. One of the standout features is the ability to favorite cards, allowing quick access to frequently used information, which saves time and ensures accuracy in customer interactions. Additionally, Guru’s analytics feature helps us identify which resources need updating, ensuring our knowledge base remains relevant and effective. The only reason it’s not a perfect 10 is occasional slow performance and occasional inaccuracies in search results. However, these minor issues do not overshadow the overall benefits Guru provides. Its consistent updates and reminders further enhance our ability to deliver excellent customer support, making it an indispensable tool for our team.
    Incentivized
    Read full review
    Usability
    Consensus Sales, Inc
    It only took me a matter of minutes to onboard myself to Consensus and start utilizing it with my clients. The platform is very simple to set up and straight forward to use. Most platforms take time to learn how to use and navigate but Consensus was very easy to pick up and use as a first time user.
    Incentivized
    Read full review
    Guru Technologies
    While using the GURU card, the level of response I get is quality. The rate at which my responses and prompts through the search or chat is fast, responsive, and high-quality. I can easily see when the cards were modified, who modified them, and the new information available on the GURU.
    Incentivized
    Read full review
    Reliability and Availability
    Consensus Sales, Inc
    No answers on this topic
    Guru Technologies
    Highly reliable day‑to‑dayGuru is consistently available when I need it. The platform loads quickly, search works reliably, and I rarely experience downtime or slow performance. It’s dependable enough that teams can trust it as a daily source of truth. Minimal unplanned outages or errors. In my experience, unplanned outages or errors are extremely rare. Even during high‑usage periods or heavy workflows, Guru remains stable and responsive.
    Incentivized
    Read full review
    Performance
    Consensus Sales, Inc
    No answers on this topic
    Guru Technologies
    Pages load quickly and consistently. Guru’s interface is lightweight, so cards, boards, and search results load fast with very little lag. Even when navigating between collections or opening larger cards, performance stays smooth and reliable. Integrations perform well without slowing systems down. Using Guru through the browser extension or Slack integration doesn’t noticeably impact performance. Cards surface quickly, and interacting with the integrations feels just as smooth as using Guru directly.
    Incentivized
    Read full review
    Support Rating
    Consensus Sales, Inc
    No answers on this topic
    Guru Technologies
    The support has been wonderful - probably one of the best things about Guru. We have a Slack channel where we can reach out and interact with our Guru CSM, and she is extremely responsive. Even if the solution isn't always easy, she provides all the necessary steps and options clearly.
    Incentivized
    Read full review
    In-Person Training
    Consensus Sales, Inc
    No answers on this topic
    Guru Technologies
    I would rate the in-person training for Guru a solid 9 out of 10. The session was incredibly valuable as it provided comprehensive insights into using Guru effectively. I learned a lot about the tool's functionalities, which significantly enhanced my proficiency and confidence in utilizing Guru for my daily tasks. The training was engaging, informative, and tailored well to ensure I could apply what I learned immediately. Overall, it was a highly productive and beneficial learning experience.
    Incentivized
    Read full review
    Online Training
    Consensus Sales, Inc
    No answers on this topic
    Guru Technologies
    The online, on-demand training available was very good. I do wish we had done live online training as an org so that everyone had the same opportunity to learn the value and best practices. I completed the online, on-demand trainings personally, then turned around and taught the org, but I wish I had let the Guru experts do the heavy lifting for me!
    Incentivized
    Read full review
    Implementation Rating
    Consensus Sales, Inc
    No answers on this topic
    Guru Technologies
    You will need a very strong team of guru champions in order to get EVERYONE and EVERYTHING on Guru, it takes some craziness and over talking about guru everywhere to get people to be exicted, contribute and use. If you are starting any kind of buisness and you need KB, just go for guru as fast as you can because when you will grow you will thank yourself.
    Incentivized
    Read full review
    Alternatives Considered
    Consensus Sales, Inc
    Consensus is simple and does what it does very well. It doesn't try to be a deal room software, so they partner for that space. It did not try to be an AI transcription solution at first, so they partnered for that space. They continue to listen to their customers, improve the solution where it matters, in ways that drive the core use case of buyer enablement. I appreciate that they haven't over-indexed on fringe use cases and keep improving what their solution does very well. We continue to get very strong feedback from prospects
    Incentivized
    Read full review
    Guru Technologies
    Compared with the vendors that we initially evaluate the AI functionality of, Guru makes the difference and also the interface capabilities, making it user-friendly, being able to build it up in a professionally way. there are no limitations on the customization of the interface, which supports multiple use cases at once and can apply to different teams that have different needs
    Incentivized
    Read full review
    Contract Terms and Pricing Model
    Consensus Sales, Inc
    No answers on this topic
    Guru Technologies
    Guru is somewhat expensive compared to what our org is typically willing to spend on software solutions. Additionally, there is a price difference per seat when paid monthly versus annually, which was a big downside for us as my company didn't want to commit to an annual cost.
    Incentivized
    Read full review
    Scalability
    Consensus Sales, Inc
    No answers on this topic
    Guru Technologies
    Easily deployable across multiple teams and departmentsGuru is designed to scale horizontally across an organization. As teams grow, it’s simple to create new Collections, Boards, and permission sets without disrupting existing structures. This allows each department to manage its own knowledge while still contributing to a unified source of truth
    Incentivized
    Read full review
    Return on Investment
    Consensus Sales, Inc
    • I closed 3 deals last year by prospects using Consensus and finding additional modules they wanted to purchase.
    • Consensus speed up the buying process in 6 of my deals last year to close in quarter.
    • Consensus saved me time from doing additional live demos.
    Read full review
    Guru Technologies
    • Guru allows our team to quickly reference available learning/knowledge materials with our clients on a daily basis and provide better support at every outreach
    • With that said, spreading those same resources across two major global teams in the USA and Germany can lead to some inconsistencies. The i-frame process is not very intuitive for this scenario and our team treats policy/procedural differences as separate card or article entities.
    • Guru allowed our organization to pioneer and establish a dedicated knowledge team component, of subject matter experts who work in tangent with existing resources, create new ones, and vet collective knowledge.
    Incentivized
    Read full review
    ScreenShots

    Consensus Screenshots

    Screenshot of the Consensus demo player, which is the heart of the product. Buyers tailor their demo and receive relevant messaging via interactive video demos.Screenshot of the Chrome extension, which enables sales reps to record and sens demos instantly without leaving their inbox.Screenshot of Demolytics, a feature used to dive deeper into stakeholder engagement by showing how buyers ranked features, what they watched, and who they shared the demo with.Screenshot of an example of an Interactive Product Tour, used to give buyers a multimedia experience as a supplement to interactive videos that let buyers click through stories and key product areas with text and video explainers.Screenshot of the demo library that helps manage content across teams and gives revenue operations teams a centralized place to create and share demos instantly.

    Guru Screenshots

    Screenshot of VerificationScreenshot of Slack integrationScreenshot of Trending topics for SlackScreenshot of Browser extensionScreenshot of AnnouncementsScreenshot of Duplicate Detection