What users are saying about
582 Ratings
1 Rating
582 Ratings
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Score 7.8 out of 100
1 Rating
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Score 5 out of 100

Likelihood to Recommend

Constant Contact

I think it really is a great resource for smaller non-profits and those with smaller development/marketing teams. While permission based marketing should provide you with a larger opening percentage, we struggle with that. If someone doesn't sign up, they don't get the emails. In this case, sending it to your contact list outside of Constant Contact is better. But the templates inside Constant Contact offer a better visual result in my opinion. I do not have strong design skills and need the templates.
Terri Betts | TrustRadius Reviewer

EasyMail7

It helps with managing email lists and reaching out to new potential customers.
It's a decent marketing automation solution for creating and managing drip campaigns. It works, but the fact that it isn't cloud-based, makes it seem like it rarely, if ever, gets improvements to its interface when it could really use some. Its interface feels outdated, when a fresher, more modern design and format could be really useful. The upside to it not being a cloud-based service is you don't have to "rent" it and it's a one-time fee.
Anonymous | TrustRadius Reviewer

Feature Rating Comparison

Email & Online Marketing

Constant Contact
8.2
EasyMail7
6.0
WYSIWYG email editor
Constant Contact
7.8
EasyMail7
6.0
Dynamic content
Constant Contact
8.1
EasyMail7
6.0
Ability to test dynamic content
Constant Contact
8.1
EasyMail7
5.0
Landing pages
Constant Contact
8.6
EasyMail7
A/B testing
Constant Contact
8.3
EasyMail7
Mobile optimization
Constant Contact
8.2
EasyMail7
Email deliverability reporting
Constant Contact
8.9
EasyMail7
6.0
List management
Constant Contact
8.9
EasyMail7
7.0
Triggered drip sequences
Constant Contact
6.9
EasyMail7
6.0

Reporting & Analytics

Constant Contact
8.2
EasyMail7
Dashboards
Constant Contact
7.9
EasyMail7
Standard reports
Constant Contact
8.5
EasyMail7
Custom reports
Constant Contact
8.2
EasyMail7

Pre-Send Testing

Constant Contact
8.6
EasyMail7
URL Validation
Constant Contact
9.3
EasyMail7
Link Tracking
Constant Contact
8.1
EasyMail7
Image Validation
Constant Contact
8.3
EasyMail7
Inbox Display
Constant Contact
8.6
EasyMail7
Email Accessibility Tools
Constant Contact
8.3
EasyMail7
Spelling and Grammar Check
Constant Contact
9.2
EasyMail7
Spam Testing
Constant Contact
8.0
EasyMail7
Email Previews
Constant Contact
9.1
EasyMail7

Pros

Constant Contact

  • Importing new emails is extremely fast and easy. This is important because there are times where emails need to be sent out ASAP, so being able to import a new mailing list quickly allows that to happen in a timely manner.
  • Customization of the look and feel of the email. Sending out emails that look the same becomes boring to the recipients, so being able to change the look every time makes it more likely they will engage in the material.
Anonymous | TrustRadius Reviewer

EasyMail7

  • Manage various lists.
  • Manage different campaigns.
  • Allow you to unsubscribe recipients easily.
  • Allow you to create an email flow and date them.
Anonymous | TrustRadius Reviewer

Cons

Constant Contact

  • The fee structure is based on the number of contacts, so rather than store all of our email contacts on Constant Contacts, we try to add and delete lists to keep the monthly cost down. This can be slightly tedious for the cost-conscious company.
  • While there is a 60-day free trial, there is no free version for extended use. For the small business, a longer free version during lean months or for further analysis would be helpful.
Jason Carlage | TrustRadius Reviewer

EasyMail7

  • The functionality of the product could be easier.
  • It can be tough to find features you're looking for within the product (but they're usually there).
  • Scheduling process could be clearer.
  • Most features could be streamlined or simplified better.
Anonymous | TrustRadius Reviewer

Likelihood to Renew

Constant Contact

Constant Contact 8.0
Based on 19 answers
There is no doubt that we are going to renew Constant Contact. We have not just invested a lot of time in learning and creating a great looking product but we have developed a strong database of information that allows us to track how we are doing for each newsletter. This supports our goals of creating products that residents desire and are excited to receive.
Ty Swartz, CPP, USN Ret. | TrustRadius Reviewer

EasyMail7

No score
No answers yet
No answers on this topic

Usability

Constant Contact

Constant Contact 8.9
Based on 8 answers
There is always room for improvement. I don't know how they test their systems, but they should invite not-so computer savvy people to test it. If I, as an expert have problems, they need to think like the technophobe. Since I've used Constant Contact in the past as part of my former employment, I have not viewed any of the tutorials and just jumped in to work on my client's newsletter. With that said, I found some areas easy and some a bit cumbersome
Giselle Aguiar | TrustRadius Reviewer

EasyMail7

No score
No answers yet
No answers on this topic

Reliability and Availability

Constant Contact

Constant Contact 9.0
Based on 2 answers
No major problems in sending out the email campaigns and accessing the analytics
Anonymous | TrustRadius Reviewer

EasyMail7

No score
No answers yet
No answers on this topic

Performance

Constant Contact

Constant Contact 10.0
Based on 2 answers
The system seemed quite slow sometimes. Specifically, there was sometimes a delay in sends if it was during a high traffic period. There were time-outs when uploading new code for an email, and a lag in reporting analytics which was sometimes as long as 72 hours
Anonymous | TrustRadius Reviewer

EasyMail7

No score
No answers yet
No answers on this topic

Support Rating

Constant Contact

Constant Contact 3.0
Based on 8 answers
I think the overall support for Constant Contact has always been incredible; I have nothing negative to say. Our customer support representative was attentive, easy to understand, and very knowledgeable. I never felt like I wasn't a priority of his and my issues, while very small, were fixed in a very short time frame.
Anonymous | TrustRadius Reviewer

EasyMail7

No score
No answers yet
No answers on this topic

Implementation Rating

Constant Contact

Constant Contact 8.0
Based on 4 answers
Implementation is very easy for someone who wants to send out the “batch and blast” type newsletters. If you want to use their templates with no customizations, the product works fine. However, the more customizations you get into involving link color, etc, that’s where things can get tricky for someone who may not be familiar with coding
Anonymous | TrustRadius Reviewer

EasyMail7

No score
No answers yet
No answers on this topic

Alternatives Considered

Constant Contact

Constant Contact is the best value for the investment. There are cheaper solutions - but not better. When you want to make a good impression, you want Constant Contact to be your provider (when we see Mailchimp emails we just delete!)
Darcy Knapp, MBA | TrustRadius Reviewer

EasyMail7

No answers on this topic

Scalability

Constant Contact

Constant Contact 10.0
Based on 1 answer
Very reliable in sending email campaigns and controlling the recipients so that no contact is sent the same email more than once, even if they are on a resent list
Anonymous | TrustRadius Reviewer

EasyMail7

No score
No answers yet
No answers on this topic

Return on Investment

Constant Contact

  • We have seen an uptick in fundraising as we are better able to target donors based on how many times they open our email, click on links in the email, etc.
  • We have set up an email campaign for new donors that runs automatically when he or she first donates. This has helped us retain donors and receive additional donations.
  • Constant Contact has freed up some time for our marketing team to work on other projects because once a campaign is created and scheduled, it runs on autopilot.
Anonymous | TrustRadius Reviewer

EasyMail7

  • Low risk for investment cost.
  • Potential for greater reach to new or existing clients.
  • Clumsy interface causes use to take more time, however.
Anonymous | TrustRadius Reviewer

Pricing Details

Constant Contact

General

Free Trial
Free/Freemium Version
Yes
Premium Consulting/Integration Services
Entry-level set up fee?
No

Constant Contact Editions & Modules

Edition
Email$20.001
Email Plus$45.001
Pro$195.001
  1. Per Month
Additional Pricing Details

EasyMail7

General

Free Trial
Yes
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

EasyMail7 Editions & Modules

Additional Pricing Details

Rating Summary

Likelihood to Recommend

Constant Contact
7.9
EasyMail7
5.0

Likelihood to Renew

Constant Contact
8.0
EasyMail7

Usability

Constant Contact
8.9
EasyMail7

Reliability and Availability

Constant Contact
9.0
EasyMail7

Performance

Constant Contact
10.0
EasyMail7

Support Rating

Constant Contact
3.0
EasyMail7

Online Training

Constant Contact
10.0
EasyMail7

Implementation Rating

Constant Contact
8.0
EasyMail7

Scalability

Constant Contact
10.0
EasyMail7

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