Likelihood to Recommend
I've been on the site every day for two weeks. There has not been a single instance when a possible job was presented. There are just the same sad useless "leads" every day.
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We are using QuickBooks Desktop for many clients. It is well suited for the small and medium entriprises where we can easily mange all the things related to accounting whether it is invoice posting, tax related activities, journal entry all the income and expese related activities, Payroll related activity. We can also manage the accounting if you have entities at different locations by using the feature of location. We can also download the report by using the filter option. We can also integrate the QuickBooks Desktop with third party application here we have connected with Bill.com, QuickBase and other application by using its API.
Read full review Pros I find it amazing how fast results come up when searching on a keyword details, details, details.. again, marvelous. filters work really well giving highly efficient results pointed at just what you want. exporting to pdf with customizable flexibility, very useful giving all the details on a project or firm via attachments to emails. Read full review Detailed organization of financial information Several security measures and double check systems to ensure incorrect entries aren't made. This prevents accidental errors and protects the company from fraud. Ease of overall use Reporting can be as detailed or as general as you prefer. Each report allows you to look at the overall picture or access specific details of each aspect of the company financials. Read full review Cons Customer service is definitely lacking. Trying to get clear answers from my rep was difficult. My sales rep was not trustworthy to do what he said and was only concerned about their own bottom line. Instead of trying to cultivate a long term customer we were treated as just another number and another couple of zeros on their balance sheet. Read full review The software becomes "cranky" more often than I would like. A quick data scan on the server usually helps, but if I am out the staff get pretty stressed. Record Retention is not working with QuickBooks. Should there be legal action requesting records for 20 years ago the records will be there - not advisable. Upgrades are quite time consuming as I have to "touch" every computer using the software. Read full review Likelihood to Renew
We've been using QuickBooks Enterprise Solutions from when the business started, 11 years ago. I don't see us changing programs any time soon as it is working pretty well for us now. It would be extremely time consuming to start from scratch with a new accounting or inventory management program.
Read full review Usability
I like the QuickBooks Enterprise edition so much I moved my company to it this year. I like the overall functionality of the program and I am very familiar with the user interface which makes my job easier. One of the things I dislike about the online version it is not modeled after the desktop edition and I have a hard time getting around in the program.
Read full review Reliability and Availability
They have always been available to meet our needs when we need it. We have had zero complaints with getting the assistance we need.
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QB is a good and reliable system. We probably should have explore the other modules rather that jump in to the conclusion that we needed a new ERP.
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They frequently check-in to make sure you are being properly helped and are quick with a response if you need something.
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Very rare do I call the Quickbooks Enterprise Solutions support staff and I get a customer service associate quickly. On average, my wait time is near an hour, and at times even longer. After spending the first three minutes discussing my problem, they then begin to poke and prod around, sometimes the questions continue. But 80% of the time, the problem is over their head and they have to escalate the issue. The only problem is this escalation arrives usually after spending forty-five minutes poking and proding around but learning nothing. In short, my experience is rarely all that well, let alone great
Read full review In-Person Training
It is a very easy system to learn, so with the help it was even easier. QB is a good solid system, but it lacks some of the complexity other systems have. with QB you need to get additional modules to get the same functionality that other systems offer standard
Read full review Online Training
easy to learn system, specially with some kind of support. Just like with any other system, things get lot easier if you have guidance to lead you in your search for answers. having said that, QB is very easy to use and very easy to teach. you wont spend much time memorizing where to click.
Read full review Implementation Rating
If you're loading QuickBooks Enterprise Solutions onto a computer that you're going to directly log into, you should be able to do it yourself. If you are going to connect to a server through a network or remote connection, you should probably have a professional IT person set it up for you.
Read full review Alternatives Considered
We chose ConstructConnect as our main way for finding new and existing construction projects, as it overall had more up-to-date information available. It was also the most user friendly software of its type on the market. Furthermore, they have also been working with us closely to help us tighten our tracking of projects, products, and companies, which saves us a lot of time and money.
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1. Excellent, customizable features
2. Ability to manage all accounting, payroll, banking etc. in one place
3. Easy to setup and use
4. Backups are easier due to the vault etc.
6. Easy to learn
7. Ability to visualize your entries and enter them
8. Integrates well with other products
Read full review Scalability
It has worked for our small company in every way. We have very little issues with the software and when we have had problems, Intuit has stepped up and resolved in promptly.
Read full review Return on Investment only positive, gave us the ability to find engineering firms to solicit for sales calls and lunch n learns to increase their awareness of what Caleffi products can do for them and their clients, the very good impact for us. Also, given us projects with new products to focus on learning use and leveraging that sell to others. Read full review Good value for the price. The initial setup was quick and easy. When properly set up and processes are followed it's decent at managing inventory which is something we had problems with. Have to have a dedicated employee to builds. Rolling up costs in multi-level BOM's is a project each time we have to review costs, it's very time consuming to manually update all assemblies. Read full review ScreenShots