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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Contactability

    Score7 out of 10
    N/AContactability is a multi-channel marketing platform which automates the lead conversion process.

    $149

    per month

    MethodCRM

    Score9.1 out of 10
    N/AMethod:crm is a QuickBooks-integrated, cloud-based CRM platform.

    $35

    per month per user

    Pricing
    ContactabilityMethodCRM
    Editions & Modules
    No answers on this topic
    CRM Quick Start
    $35
    per month per user
    CRM Pro
    $59
    per month per user
    CRM Enterprise
    $97
    per month per user
    CRM Multi-Entity
    Custom Quote
    Offerings
    Pricing Offerings
    ContactabilityMethodCRM
    Free Trial
    NoYes
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    NoYes
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional Details—Discount available for annual billing.
    More Pricing Information
    Community Pulse
    ContactabilityMethodCRM
    Considered Both Products
    Contactability
    No answer on this topic
    Method Integration Inc.
    No answer on this topic
    Key User Insights
    Would buy again
    No answers on this topic
    100%
    Would buy again
    19 Answers
    Delivers good value for the price
    No answers on this topic
    100%
    Delivers good value for the price
    17 Answers
    Happy with the feature set
    No answers on this topic
    100%
    Happy with the feature set
    19 Answers
    Lived up to sales and marketing promises
    No answers on this topic
    100%
    Lived up to sales and marketing promises
    15 Answers
    Implementation went as expected
    No answers on this topic
    100%
    Implementation went as expected
    16 Answers
    Features
    ContactabilityMethodCRM
    Sales Force Automation
    Comparison of Sales Force Automation features of Contactability and MethodCRM
    Feature
    Contactability
    6.3
    1 Ratings
    22% below category average
    MethodCRM
    8.0
    22 Ratings
    2% above category average
    Customer data management / contact management6.01 Ratings8.322 Ratings
    Workflow management7.01 Ratings8.320 Ratings
    Territory management7.01 Ratings1.81 Ratings
    Opportunity management7.01 Ratings8.320 Ratings
    Integration with email client (e.g., Outlook or Gmail)6.01 Ratings8.920 Ratings
    Contract management5.01 Ratings8.711 Ratings
    Quote & order management6.01 Ratings9.118 Ratings
    Interaction tracking7.01 Ratings9.019 Ratings
    Channel / partner relationship management6.01 Ratings10.012 Ratings
    Customer Service & Support
    Comparison of Customer Service & Support features of Contactability and MethodCRM
    Feature
    Contactability
    4.3
    1 Ratings
    57% below category average
    MethodCRM
    10.0
    2 Ratings
    26% above category average
    Case management4.01 Ratings10.01 Ratings
    Call center management5.01 Ratings9.92 Ratings
    Help desk management4.01 Ratings10.01 Ratings
    Marketing Automation
    Comparison of Marketing Automation features of Contactability and MethodCRM
    Feature
    Contactability
    6.0
    1 Ratings
    25% below category average
    MethodCRM
    8.9
    19 Ratings
    14% above category average
    Lead management6.01 Ratings8.817 Ratings
    Email marketing6.01 Ratings9.014 Ratings
    CRM Project Management
    Comparison of CRM Project Management features of Contactability and MethodCRM
    Feature
    Contactability
    6.7
    1 Ratings
    14% below category average
    MethodCRM
    7.5
    20 Ratings
    3% below category average
    Task management6.01 Ratings9.118 Ratings
    Billing and invoicing management7.01 Ratings10.015 Ratings
    Reporting7.01 Ratings3.417 Ratings
    CRM Reporting & Analytics
    Comparison of CRM Reporting & Analytics features of Contactability and MethodCRM
    Feature
    Contactability
    6.3
    1 Ratings
    19% below category average
    MethodCRM
    7.7
    18 Ratings
    1% above category average
    Forecasting6.01 Ratings8.09 Ratings
    Pipeline visualization7.01 Ratings9.017 Ratings
    Customizable reports6.01 Ratings6.017 Ratings
    Customization
    Comparison of Customization features of Contactability and MethodCRM
    Feature
    Contactability
    7.0
    1 Ratings
    9% below category average
    MethodCRM
    7.5
    19 Ratings
    2% below category average
    Custom fields7.01 Ratings6.419 Ratings
    Custom objects8.01 Ratings6.418 Ratings
    Scripting environment6.01 Ratings9.212 Ratings
    API for custom integration00 Ratings8.014 Ratings
    Security
    Comparison of Security features of Contactability and MethodCRM
    Feature
    Contactability
    6.5
    1 Ratings
    26% below category average
    MethodCRM
    8.2
    19 Ratings
    2% below category average
    Single sign-on capability7.01 Ratings8.117 Ratings
    Role-based user permissions6.01 Ratings8.319 Ratings
    Social CRM
    Comparison of Social CRM features of Contactability and MethodCRM
    Feature
    Contactability
    7.0
    1 Ratings
    7% below category average
    MethodCRM
    -
    Ratings
    Social data6.01 Ratings00 Ratings
    Social engagement8.01 Ratings00 Ratings
    Integrations with 3rd-party Software
    Comparison of Integrations with 3rd-party Software features of Contactability and MethodCRM
    Feature
    Contactability
    7.0
    1 Ratings
    7% below category average
    MethodCRM
    10.0
    2 Ratings
    28% above category average
    Marketing automation6.01 Ratings10.02 Ratings
    Compensation management8.01 Ratings10.02 Ratings
    Platform
    Comparison of Platform features of Contactability and MethodCRM
    Feature
    Contactability
    6.0
    1 Ratings
    24% below category average
    MethodCRM
    7.4
    15 Ratings
    3% below category average
    Mobile access6.01 Ratings7.415 Ratings
    Best Alternatives
    ContactabilityMethodCRM
    Small Businesses
    Salesflare
    Score10 out of 10
    Salesflare
    Score10 out of 10
    Medium-sized Companies
    Kintone
    Score9.7 out of 10
    Kintone
    Score9.7 out of 10
    Enterprises
    Oracle Sales
    Score8.9 out of 10
    Oracle Sales
    Score8.9 out of 10
    All AlternativesView all alternativesView all alternatives
    User Ratings
    ContactabilityMethodCRM
    Likelihood to Recommend
    7.0
    (1 ratings)
    8.3
    (24 ratings)
    Likelihood to Renew
    -
    (0 ratings)
    10.0
    (3 ratings)
    Usability
    -
    (0 ratings)
    9.0
    (18 ratings)
    Support Rating
    -
    (0 ratings)
    10.0
    (19 ratings)
    Implementation Rating
    -
    (0 ratings)
    9.0
    (1 ratings)
    Ease of integration
    -
    (0 ratings)
    9.0
    (1 ratings)
    User Testimonials
    ContactabilityMethodCRM
    Likelihood to Recommend
    Contactability
    Contactability is really good for teams that are trying to branch out to an untapped market space. Especially those that are trying to disrupt the health insurance scene. This helps them get their foot in the door in the area and their name out in the community. The customer service representatives could be more responsive.
    Incentivized
    Read full review
    Method Integration Inc.
    Method[:CRM] is well suited when you have a large company that needs to keep track of customers. It also connects with Quickbooks and that has really been nice for our organization. Our company is small so this really helps us stay on track and build our data base of customers.
    Incentivized
    Read full review
    Pros
    Contactability
    • The software reporting system is really clean and works well and they are good at sending you leads.
    • Their customer service is also willing to work with you and they really tried to help me improve our ROI.
    • Since using Contactability our workflow is changing. We now only pick up the phone when someone is interested in our services. The prescreening is all handled and we have control over the flow, what is said. Even when we're out of the office we can log in from anywhere and see what's happening with our leads and those missed calls get scheduled for us automatically.
    Incentivized
    Read full review
    Method Integration Inc.
    • The customization team is brilliant!
    • The various integrations, QBO & Gmail, help me keep track of all customer interactions.
    • The more organized I am, the more time I have to take care of my clients!
    • I have nothing but praise for the support team and the rest of the crew at Method.
    Incentivized
    Read full review
    Cons
    Contactability
    • Call the toll-free customer service number and you are transferred to a blank voicemail, with an electronic repeat of the phone number.
    • The software training videos were confusing to non technical users.
    • We encountered bugs with the use of Windows 10. Some of the futures were bugged.
    Incentivized
    Read full review
    Method Integration Inc.
    • It would be great if we could attach files to a lead or account in general and not just in an activity or opportunity.
    • All custom fields do not show up as options for a view when searching for leads or customers within certain parameters.
    Read full review
    Likelihood to Renew
    Contactability
    No answers on this topic
    Method Integration Inc.
    The things Method does well - QuickBooks data integration and extreme customization - it does very, very well. If you are looking for a CRM product or any business process automation software that integrates with QuickBooks, you have to look at Method CRM
    Read full review
    Usability
    Contactability
    No answers on this topic
    Method Integration Inc.
    Method has a great overall "usability". Once we started using the software; it did not take long before we were able to start editing our own web lead forms, email templates, etc. I think there is a learning curve however the learning curve is not bad. Anyone looking for a cloud CRM should start here
    Incentivized
    Read full review
    Support Rating
    Contactability
    No answers on this topic
    Method Integration Inc.
    The Customer Support of this app is fantastic. If you ever have any questions they are there to answer you or fix whatever issue that you are having. The FAQ pages are also extremely helpful when you want to learn about the more in-depth qualities this program has to offer.
    Incentivized
    Read full review
    Implementation Rating
    Contactability
    No answers on this topic
    Method Integration Inc.
    Be available to learn! There is a huge learning curve to this program. You have to be willing to take it all in. Be available to the Method expert and be patient.
    Read full review
    Alternatives Considered
    Contactability
    Contactability does a pretty decent job as it is very user-friendly and puts us in contact with our prospective clients. What they could improve on that Insightly does well is training and support. This could be due to the size of the company or their prioritization of resources. Overall we enjoyed Contactability better than Insightly.
    Incentivized
    Read full review
    Method Integration Inc.
    We chose Method:CRM for the QuickBooks integration. It was important for us to have integrations that allowed us to view payments, organize our contacts, and manage our sales force. There were some learning curves, however, such as creating activities, leads, customers and making sure our payments were being logged appropriately. I do wish that payments would be added to the calendar automatically so that the sales rep could view and make a phone call letting them know their invoice is due.
    Read full review
    Return on Investment
    Contactability
    • We got our people to become more open minded in trying new software and exploring options for automation.
    • Users got discouraged when the software did not work as it was supposed to and customer service was not there too help.
    • Once used correctly, we did have a large increase in the number of new clients that our office handled.
    Incentivized
    Read full review
    Method Integration Inc.
    • Method:CRM has probably saved me about 6-10 hours per week over the past few years.
    • It has likely saved our company several hundred hours in the last 10 years.
    • It has specifically saved us countless hours with better data management vs. having separate spreadsheets for keeping track of things.
    Incentivized
    Read full review
    ScreenShots

    MethodCRM Screenshots

    Screenshot of a shared customer list.Screenshot of a customer profile.Screenshot of activity logging.Screenshot of a workflow visualization.Screenshot of the automated sales process.Screenshot of a testimonial.