What users are saying about
21 Ratings
1 Rating
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener'>trScore algorithm: Learn more.</a>
Score 7 out of 100
21 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener'>trScore algorithm: Learn more.</a>
Score 9.3 out of 100

Feature Set Ratings

  • Salesflare ranks higher in 10 feature sets: Sales Force Automation, Customer Service & Support, Marketing Automation, CRM Project Management, CRM Reporting & Analytics, Customization, Security, Social CRM, Integrations with 3rd-party Software, Platform

Sales Force Automation

6.3

Contactability

63%
7.9

Salesflare

79%
Salesflare ranks higher in 8/9 features

Customer data management / contact management

6.0
60%
1 Rating
8.4
84%
11 Ratings

Workflow management

7.0
70%
1 Rating
8.0
80%
11 Ratings

Territory management

7.0
70%
1 Rating
5.1
51%
2 Ratings

Opportunity management

7.0
70%
1 Rating
8.1
81%
11 Ratings

Integration with email client (e.g., Outlook or Gmail)

6.0
60%
1 Rating
9.1
91%
11 Ratings

Contract management

5.0
50%
1 Rating
10.0
100%
1 Rating

Quote & order management

6.0
60%
1 Rating
6.1
61%
2 Ratings

Interaction tracking

7.0
70%
1 Rating
8.4
84%
11 Ratings

Channel / partner relationship management

6.0
60%
1 Rating
8.1
81%
7 Ratings

Customer Service & Support

4.3

Contactability

43%
8.3

Salesflare

83%
Salesflare ranks higher in 3/3 features

Case management

4.0
40%
1 Rating
9.0
90%
1 Rating

Call center management

5.0
50%
1 Rating
7.0
70%
1 Rating

Help desk management

4.0
40%
1 Rating
9.0
90%
1 Rating

Marketing Automation

6.0

Contactability

60%
8.0

Salesflare

80%
Salesflare ranks higher in 2/2 features

Lead management

6.0
60%
1 Rating
8.0
80%
10 Ratings

Email marketing

6.0
60%
1 Rating
7.9
79%
9 Ratings

CRM Project Management

6.7

Contactability

67%
8.0

Salesflare

80%
Salesflare ranks higher in 3/3 features

Task management

6.0
60%
1 Rating
8.0
80%
11 Ratings

Billing and invoicing management

7.0
70%
1 Rating
8.0
80%
1 Rating

Reporting

7.0
70%
1 Rating
8.0
80%
11 Ratings

CRM Reporting & Analytics

6.3

Contactability

63%
7.9

Salesflare

79%
Salesflare ranks higher in 3/3 features

Forecasting

6.0
60%
1 Rating
7.5
75%
9 Ratings

Pipeline visualization

7.0
70%
1 Rating
8.9
89%
11 Ratings

Customizable reports

6.0
60%
1 Rating
7.4
74%
10 Ratings

Customization

7.0

Contactability

70%
8.9

Salesflare

89%
Salesflare ranks higher in 3/4 features

Custom fields

7.0
70%
1 Rating
8.4
84%
10 Ratings

Custom objects

8.0
80%
1 Rating
10.0
100%
2 Ratings

Scripting environment

6.0
60%
1 Rating
N/A
0 Ratings

API for custom integration

N/A
0 Ratings
8.3
83%
10 Ratings

Security

6.5

Contactability

65%
8.3

Salesflare

83%
Salesflare ranks higher in 2/2 features

Single sign-on capability

7.0
70%
1 Rating
8.5
85%
7 Ratings

Role-based user permissions

6.0
60%
1 Rating
8.0
80%
10 Ratings

Social CRM

7.0

Contactability

70%
8.4

Salesflare

84%
Salesflare ranks higher in 2/2 features

Social data

6.0
60%
1 Rating
8.3
83%
8 Ratings

Social engagement

8.0
80%
1 Rating
8.5
85%
8 Ratings

Integrations with 3rd-party Software

7.0

Contactability

70%
8.6

Salesflare

86%
Salesflare ranks higher in 2/2 features

Marketing automation

6.0
60%
1 Rating
8.1
81%
8 Ratings

Compensation management

8.0
80%
1 Rating
9.0
90%
1 Rating

Platform

6.0

Contactability

60%
8.6

Salesflare

86%
Salesflare ranks higher in 1/1 features

Mobile access

6.0
60%
1 Rating
8.6
86%
11 Ratings

Attribute Ratings

  • Salesflare is rated higher in 1 area: Likelihood to Recommend

Likelihood to Recommend

7.0

Contactability

70%
1 Rating
9.0

Salesflare

90%
11 Ratings

Usability

Contactability

N/A
0 Ratings
8.9

Salesflare

89%
9 Ratings

Support Rating

Contactability

N/A
0 Ratings
9.1

Salesflare

91%
9 Ratings

Likelihood to Recommend

Contactability

Contactability is really good for teams that are trying to branch out to an untapped market space. Especially those that are trying to disrupt the health insurance scene. This helps them get their foot in the door in the area and their name out in the community. The customer service representatives could be more responsive.
Anonymous | TrustRadius Reviewer

Salesflare

In my opinion, Salesflare is an excellent CRM for small businesses. It includes everything a small business needs to manage leads, deals, and contacts in one convenient location. When a client needs more information or something done, I can quickly record it in their account—perfect for B2B SaaS and small businesses selling B2B in general.
Aononna Tazin | TrustRadius Reviewer

Pros

Contactability

  • The software reporting system is really clean and works well and they are good at sending you leads.
  • Their customer service is also willing to work with you and they really tried to help me improve our ROI.
  • Since using Contactability our workflow is changing. We now only pick up the phone when someone is interested in our services. The prescreening is all handled and we have control over the flow, what is said. Even when we're out of the office we can log in from anywhere and see what's happening with our leads and those missed calls get scheduled for us automatically.
Anonymous | TrustRadius Reviewer

Salesflare

  • Zero learning curve, one-minute setup and dead easy to integrate with complementary tools.
  • Powerful data automation features so everything you do has maximum bottom-line impact.
  • Stellar customer support: response is quick and the team really goes out of their way to solve your specific problems. Up to setting up custom solutions for you.
Gilles De Clerck | TrustRadius Reviewer

Cons

Contactability

  • Call the toll-free customer service number and you are transferred to a blank voicemail, with an electronic repeat of the phone number.
  • The software training videos were confusing to non technical users.
  • We encountered bugs with the use of Windows 10. Some of the futures were bugged.
Anonymous | TrustRadius Reviewer

Salesflare

  • It works wonderfully as a CRM for freelancers, consultants and small teams but feels like it would become more difficult to integrate with larger teams
  • Sometimes have issues with email syncing with missing emails or having to reconnect my email to Salesflare
  • Emails are sent from the app using their own servers, I would prefer to send via my own email system (Gsuite) for better delivery
Gary Shouldis | TrustRadius Reviewer

Pricing Details

Contactability

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Starting Price

$149 per month

Contactability Editions & Modules

Additional Pricing Details

Salesflare

General

Free Trial
Yes
Free/Freemium Version
Premium Consulting/Integration Services
Yes
Entry-level set up fee?
No

Starting Price

$29 per user per month

Salesflare Editions & Modules

Edition
Growth$291
Pro$491
Enterprise$991
  1. per user per month
Additional Pricing Details

Usability

Contactability

No score
No answers yet
No answers on this topic

Salesflare

Salesflare 8.9
Based on 9 answers
The pipeline, which is the core of the platform, is very clear and full of features. On top of that Salesflare added automations, integrations, plugins and emails. You can easily get your leads there from any platform and nurture your leads until you get the deal done. I think any business can benefit from using this sales CRM.
Tomer Aharon | TrustRadius Reviewer

Support Rating

Contactability

No score
No answers yet
No answers on this topic

Salesflare

Salesflare 9.1
Based on 9 answers
Hit them on Chat support, and you are gonna get a response within a few minutes (if not in a few hours, during weekends)But they are gonna keep following with you till they make sure that your query has been resolved. Keep it up!
Sampath S | TrustRadius Reviewer

Alternatives Considered

Contactability

Contactability does a pretty decent job as it is very user-friendly and puts us in contact with our prospective clients. What they could improve on that Insightly does well is training and support. This could be due to the size of the company or their prioritization of resources. Overall we enjoyed Contactability better than Insightly.
Anonymous | TrustRadius Reviewer

Salesflare

Salesflare does its own thing compared to the others I've tried. It's unique even though it shares many of the main features a CRM should have. Salesforce Lightning is amazing and feature-packed but can often get overwhelming depending on your use case. I never experience any slight lag or load times with Salesflare. Lightning can sometimes hang depending on your browser etc.
Kevin Miller | TrustRadius Reviewer

Return on Investment

Contactability

  • We got our people to become more open minded in trying new software and exploring options for automation.
  • Users got discouraged when the software did not work as it was supposed to and customer service was not there too help.
  • Once used correctly, we did have a large increase in the number of new clients that our office handled.
Anonymous | TrustRadius Reviewer

Salesflare

  • So far, as optimistic as I am about using the CRM, I've seen a short and speedy return on my investment.
  • Our sales process will quickly become more focused and effective. It's part of our operations and saves us time, but we've never tracked the financial impact.
Aononna Tazin | TrustRadius Reviewer

Screenshots

Contactability

Add comparison