Contactbook vs. Copper

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Contactbook
Score 8.0 out of 10
N/A
ContactBook helps users organize business contacts and keep it shared, so relevant people always have access to them. If contacts are modified, it will be reflected in all shared users. ContactBook is designed to make contact sharing simple and hassle-free. Share Contacts ContactBook is developed to simplify the process of sharing Gmail contacts across coworkers. Users can manage contacts in Google Contacts, sync from ContactBook interface and instantly share with team…N/A
Copper
Score 6.2 out of 10
N/A
Copper is a customer relationship management (CRM) built as an integration into Google Apps.
$25
per month per user
Pricing
ContactbookCopper
Editions & Modules
No answers on this topic
Basic - Paid Annually
$25.00
per month per user
Basic - Paid Monthly
$29.00
per month per user
Professional - Paid Annually
$59.00
per month per user
Professional - Paid Monthly
$69.00
per month per user
Business - Paid Annually
$119.00
per month per user
Business - Paid Monthly
$129.00
per month per user
Offerings
Pricing Offerings
ContactbookCopper
Free Trial
NoNo
Free/Freemium Version
YesNo
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeNo setup feeNo setup fee
Additional DetailsUp to 20% discount for annual pricing.
More Pricing Information
Features
ContactbookCopper
Sales Force Automation
Comparison of Sales Force Automation features of Product A and Product B
Contactbook
-
Ratings
Copper
3.9
19 Ratings
65% below category average
Customer data management / contact management00 Ratings5.319 Ratings
Workflow management00 Ratings2.118 Ratings
Territory management00 Ratings5.04 Ratings
Opportunity management00 Ratings4.518 Ratings
Integration with email client (e.g., Outlook or Gmail)00 Ratings7.619 Ratings
Contract management00 Ratings5.29 Ratings
Quote & order management00 Ratings2.07 Ratings
Interaction tracking00 Ratings2.118 Ratings
Channel / partner relationship management00 Ratings1.07 Ratings
Customer Service & Support
Comparison of Customer Service & Support features of Product A and Product B
Contactbook
-
Ratings
Copper
1.5
10 Ratings
133% below category average
Case management00 Ratings1.29 Ratings
Call center management00 Ratings1.55 Ratings
Help desk management00 Ratings1.77 Ratings
Marketing Automation
Comparison of Marketing Automation features of Product A and Product B
Contactbook
-
Ratings
Copper
2.4
16 Ratings
104% below category average
Lead management00 Ratings3.416 Ratings
Email marketing00 Ratings1.49 Ratings
CRM Project Management
Comparison of CRM Project Management features of Product A and Product B
Contactbook
-
Ratings
Copper
3.7
19 Ratings
69% below category average
Task management00 Ratings4.619 Ratings
Billing and invoicing management00 Ratings1.75 Ratings
Reporting00 Ratings4.917 Ratings
CRM Reporting & Analytics
Comparison of CRM Reporting & Analytics features of Product A and Product B
Contactbook
-
Ratings
Copper
6.7
18 Ratings
13% below category average
Forecasting00 Ratings6.815 Ratings
Pipeline visualization00 Ratings6.418 Ratings
Customizable reports00 Ratings7.016 Ratings
Customization
Comparison of Customization features of Product A and Product B
Contactbook
-
Ratings
Copper
5.2
19 Ratings
37% below category average
Custom fields00 Ratings8.119 Ratings
Custom objects00 Ratings3.412 Ratings
Scripting environment00 Ratings4.13 Ratings
API for custom integration00 Ratings5.49 Ratings
Security
Comparison of Security features of Product A and Product B
Contactbook
-
Ratings
Copper
8.4
14 Ratings
1% above category average
Single sign-on capability00 Ratings8.712 Ratings
Role-based user permissions00 Ratings8.113 Ratings
Social CRM
Comparison of Social CRM features of Product A and Product B
Contactbook
-
Ratings
Copper
2.0
12 Ratings
114% below category average
Social data00 Ratings2.012 Ratings
Social engagement00 Ratings2.07 Ratings
Integrations with 3rd-party Software
Comparison of Integrations with 3rd-party Software features of Product A and Product B
Contactbook
-
Ratings
Copper
2.1
12 Ratings
109% below category average
Marketing automation00 Ratings3.412 Ratings
Compensation management00 Ratings1.01 Ratings
Platform
Comparison of Platform features of Product A and Product B
Contactbook
-
Ratings
Copper
7.9
17 Ratings
5% above category average
Mobile access00 Ratings7.917 Ratings
Best Alternatives
ContactbookCopper
Small Businesses
vCita
vCita
Score 9.7 out of 10
Salesmate
Salesmate
Score 9.8 out of 10
Medium-sized Companies
Shared Contacts for Gmail
Shared Contacts for Gmail
Score 8.7 out of 10
Creatio
Creatio
Score 9.2 out of 10
Enterprises
Shared Contacts for Gmail
Shared Contacts for Gmail
Score 8.7 out of 10
Creatio
Creatio
Score 9.2 out of 10
All AlternativesView all alternativesView all alternatives
User Ratings
ContactbookCopper
Likelihood to Recommend
8.0
(1 ratings)
1.9
(20 ratings)
Usability
-
(0 ratings)
3.8
(11 ratings)
Support Rating
-
(0 ratings)
1.9
(11 ratings)
User Testimonials
ContactbookCopper
Likelihood to Recommend
Logicwind
Contactbook is really simple to use, even for non techies. The people that can collaborate with you just need to log-in and the app starts working. This was really important because we needed an accessible app for anyone involved in the project. Sometimes our clients were just getting started using apps, and the good ui and helpful text from Contactbook helped a lot
Read full review
Copper (formerly ProsperWorks)
Copper has helped me extensively keep track of not only my own but my company's workflow. With so many projects and quotes to track, it has become essential to keep me on task and not miss any of our goals. It has been a perfect fit with our specific workflow, but I don't think it has the customizability just yet to be a perfect fit for every company out there.
Read full review
Pros
Logicwind
  • Ease of use
  • Ready to share just connecting your account
  • Nice UI
Read full review
Copper (formerly ProsperWorks)
  • I think the Opportunities Pipeline is probably the best feature of the CRM. The versatility of it allows for pipelines to be made for not only sales but myriad of other ways.
  • Copper's commitment to customer satisfaction is pretty spectacular. Many CRMs aren't as dedicated to this and provide their customers with simple how to articles that fall short of being an actual help.
  • Copper's ability to sync with Google is an undersold perk. If a company relies on the Google workspace, Copper is an amazing tool to work alongside with Google.
Read full review
Cons
Logicwind
  • The free trial is not enough to try all the product, but you can start with a beginner plan
  • It would be good to be able to speed up the sync process
Read full review
Copper (formerly ProsperWorks)
  • I wish it were easier to create a dashboard to view sales and growth.
  • There are some features I would like to change but can't seem to figure out, so I just deal with not being able to, nothing major though.
  • I would like to see it offer more free links to other services such as Quick Books.
Read full review
Usability
Logicwind
No answers on this topic
Copper (formerly ProsperWorks)
I would rate Copper overall usability as a 10. It is easy to use. I am not extremely computer friendly so I needed to find something that would fit what I can do. Copper definitely fit the bill. I would highly recommend it to anyone of any level of computer knowledge.
Read full review
Support Rating
Logicwind
No answers on this topic
Copper (formerly ProsperWorks)
It has been so far so good, they have been quick to respond to queries, and do follow up as well. But then again this is a work in progress and I guess they would not have a solution to every problem every posed to them right away. Hence I will refrain from making any judgments.
Read full review
Alternatives Considered
Logicwind
Contactbook was easier to use, because Zoho ContactManager apps weren't so easy to use between our team and our clients. We ended up going for Contactbook because our clients asked for alternatives, and we managed all the project with Contactbook. It has been a good experience since the very start. Also the free trial was nice to gather some information about the app.
Read full review
Copper (formerly ProsperWorks)
For my company, we chose Copper over Salesforce and HubSpot for a few reasons. First and foremost, G-Suite integration. This was one of the most attractive features we liked about Copper. The integration allows for seamless lead import, automated activity tracking and much more. Second, Copper is designed with the end user in mind. It has to be one of the simplest CRMs I have ever used. Additionally, Copper has fantastic customer success managers who make sure you are getting the most out of the platform. Lastly, Copper has very competitive pricing and offers many features of the big name CRMs at a much more economical price point
Read full review
Return on Investment
Logicwind
  • We managed multiple people's contacts in a project
  • We saved a lot of time of contact sharing
  • We helped new clients get on board with our leads workflow
Read full review
Copper (formerly ProsperWorks)
  • I used ProsperWorks at a startup with around 100 people that was undergoing a serious sales crisis. ProsperWorks, I would say, was the number one tool to turn around the sales team as it allowed one book of truth and one place where every one could finally be on the same page.
  • It's hard to judge ROI on the joy of using a well designed product. After using SFDC or Hubspot or any other CRM, ProsperWorks will feel like a Ferrari. Everything is fast, everything is smooth, and it's lightweight in a good way.
  • The ROI was excellent based on a productivity stand point. Being able to pull up daily activity reports went a LONG way to ensuring the sales team was hitting their marks, and getting done what they need to get done.
Read full review
ScreenShots