ContactMonkey vs. Salesflare

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
ContactMonkey
Score 6.0 out of 10
N/A
ContactMonkey tracks internal communications via email, and is a plugin for Outlook and Gmail. ContactMonkey gives users the following capabilities: - Track who opens emails, how many times, in what locations, and what email client or mobile device was used. - Track who clicked the hyperlinks in emails (link to LinkedIn profile, company website, proposal, etc.) - See Open Activities and Activity History - Log a Call, Create a Task and Add an Event - Create, Update or…N/A
Salesflare
Score 6.1 out of 10
Small Businesses (1-50 employees)
Salesflare headquartered in Antwerp offers their small business intelligent CRM, providing automated event tracking and related features designed to aid the operations of SMBs.
$29
per user per month
Pricing
ContactMonkeySalesflare
Editions & Modules
No answers on this topic
Growth
$29
per user per month
Pro
$49
per user per month
Enterprise
$99
per user per month
Offerings
Pricing Offerings
ContactMonkeySalesflare
Free Trial
NoYes
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
NoYes
Entry-level Setup FeeNo setup feeNo setup fee
Additional Details
More Pricing Information
Features
ContactMonkeySalesflare
Sales Force Automation
Comparison of Sales Force Automation features of Product A and Product B
ContactMonkey
-
Ratings
Salesflare
8.1
11 Ratings
5% above category average
Customer data management / contact management00 Ratings8.811 Ratings
Workflow management00 Ratings8.711 Ratings
Territory management00 Ratings5.12 Ratings
Opportunity management00 Ratings8.011 Ratings
Integration with email client (e.g., Outlook or Gmail)00 Ratings9.011 Ratings
Contract management00 Ratings10.01 Ratings
Quote & order management00 Ratings6.12 Ratings
Interaction tracking00 Ratings8.811 Ratings
Channel / partner relationship management00 Ratings8.27 Ratings
Customer Service & Support
Comparison of Customer Service & Support features of Product A and Product B
ContactMonkey
-
Ratings
Salesflare
8.3
1 Ratings
10% above category average
Case management00 Ratings9.01 Ratings
Call center management00 Ratings7.01 Ratings
Help desk management00 Ratings9.01 Ratings
Marketing Automation
Comparison of Marketing Automation features of Product A and Product B
ContactMonkey
-
Ratings
Salesflare
8.7
10 Ratings
14% above category average
Lead management00 Ratings8.710 Ratings
Email marketing00 Ratings8.79 Ratings
CRM Project Management
Comparison of CRM Project Management features of Product A and Product B
ContactMonkey
-
Ratings
Salesflare
8.0
11 Ratings
5% above category average
Task management00 Ratings8.011 Ratings
Billing and invoicing management00 Ratings8.01 Ratings
Reporting00 Ratings8.011 Ratings
CRM Reporting & Analytics
Comparison of CRM Reporting & Analytics features of Product A and Product B
ContactMonkey
-
Ratings
Salesflare
8.2
11 Ratings
8% above category average
Forecasting00 Ratings7.99 Ratings
Pipeline visualization00 Ratings9.011 Ratings
Customizable reports00 Ratings7.810 Ratings
Customization
Comparison of Customization features of Product A and Product B
ContactMonkey
-
Ratings
Salesflare
8.7
10 Ratings
14% above category average
Custom fields00 Ratings8.110 Ratings
Custom objects00 Ratings10.02 Ratings
API for custom integration00 Ratings8.110 Ratings
Security
Comparison of Security features of Product A and Product B
ContactMonkey
-
Ratings
Salesflare
8.1
10 Ratings
3% below category average
Single sign-on capability00 Ratings8.17 Ratings
Role-based user permissions00 Ratings8.010 Ratings
Social CRM
Comparison of Social CRM features of Product A and Product B
ContactMonkey
-
Ratings
Salesflare
8.5
8 Ratings
16% above category average
Social data00 Ratings8.88 Ratings
Social engagement00 Ratings8.18 Ratings
Integrations with 3rd-party Software
Comparison of Integrations with 3rd-party Software features of Product A and Product B
ContactMonkey
-
Ratings
Salesflare
8.9
8 Ratings
22% above category average
Marketing automation00 Ratings8.88 Ratings
Compensation management00 Ratings9.01 Ratings
Platform
Comparison of Platform features of Product A and Product B
ContactMonkey
-
Ratings
Salesflare
8.9
11 Ratings
17% above category average
Mobile access00 Ratings8.911 Ratings
Best Alternatives
ContactMonkeySalesflare
Small Businesses
Zoho Cliq
Zoho Cliq
Score 9.3 out of 10
Salesmate
Salesmate
Score 9.8 out of 10
Medium-sized Companies
Workvivo
Workvivo
Score 9.3 out of 10
Creatio
Creatio
Score 9.2 out of 10
Enterprises
Workvivo
Workvivo
Score 9.3 out of 10
Creatio
Creatio
Score 9.2 out of 10
All AlternativesView all alternativesView all alternatives
User Ratings
ContactMonkeySalesflare
Likelihood to Recommend
10.0
(2 ratings)
9.0
(11 ratings)
Likelihood to Renew
10.0
(1 ratings)
-
(0 ratings)
Usability
9.0
(1 ratings)
9.0
(9 ratings)
Support Rating
9.0
(1 ratings)
9.0
(9 ratings)
Implementation Rating
10.0
(1 ratings)
-
(0 ratings)
User Testimonials
ContactMonkeySalesflare
Likelihood to Recommend
ContactMonkey Inc.
If you are a sales rep and want to know if your email has been opened without having to use receipts this is perfect. However, many people find this intrusive and inappropriate. I don't believe in this day and age there should be a moral outrage to track your emails but it happens. I particularly like it for Outlook 2016. I've tried Yesaware but found this better suited.
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Salesflare
In my opinion, Salesflare is an excellent CRM for small businesses. It includes everything a small business needs to manage leads, deals, and contacts in one convenient location. When a client needs more information or something done, I can quickly record it in their account—perfect for B2B SaaS and small businesses selling B2B in general.
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Pros
ContactMonkey Inc.
  • Uploads information from business cards to your current contact database through your camera phone
  • Great resource for looking up people before meetings and doing other types of background research
  • Use information found on the internet to fill in information about your contact
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Salesflare
  • Zero learning curve, one-minute setup and dead easy to integrate with complementary tools.
  • Powerful data automation features so everything you do has maximum bottom-line impact.
  • Stellar customer support: response is quick and the team really goes out of their way to solve your specific problems. Up to setting up custom solutions for you.
Read full review
Cons
ContactMonkey Inc.
  • Salesforce integration seems unnecessary
  • Has refresh issues occasionally
  • Can cause slowing issues for Outlook
  • Doesn't have integration with Outlook.com/Exchange
Read full review
Salesflare
  • It works wonderfully as a CRM for freelancers, consultants and small teams but feels like it would become more difficult to integrate with larger teams
  • Sometimes have issues with email syncing with missing emails or having to reconnect my email to Salesflare
  • Emails are sent from the app using their own servers, I would prefer to send via my own email system (Gsuite) for better delivery
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Likelihood to Renew
ContactMonkey Inc.
Easy to use
Read full review
Salesflare
No answers on this topic
Usability
ContactMonkey Inc.
Easy for all users.
Read full review
Salesflare
The pipeline, which is the core of the platform, is very clear and full of features. On top of that Salesflare added automations, integrations, plugins and emails. You can easily get your leads there from any platform and nurture your leads until you get the deal done. I think any business can benefit from using this sales CRM.
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Support Rating
ContactMonkey Inc.
Easy to contact, quick follow-up/
Read full review
Salesflare
Hit them on Chat support, and you are gonna get a response within a few minutes (if not in a few hours, during weekends) But they are gonna keep following with you till they make sure that your query has been resolved. Keep it up!
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Implementation Rating
ContactMonkey Inc.
It is really easy to integrate with GMail, so just start from there
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Salesflare
No answers on this topic
Alternatives Considered
ContactMonkey Inc.
Contact Monkey was the best solution for Outlook 2016. While Yesaware is a good product with Microsoft 365 integration, I found it expensive and too feature rich for what I needed. If you are just trying to find something simple that does what you need well and cheap, this is the best solution on the market. It does have Salesforce integration but I just use the Salesforce product that is free and provides the same or more prospect info.
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Salesflare
Salesflare does its own thing compared to the others I've tried. It's unique even though it shares many of the main features a CRM should have. Salesforce Lightning is amazing and feature-packed but can often get overwhelming depending on your use case. I never experience any slight lag or load times with Salesflare. Lightning can sometimes hang depending on your browser etc.
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Return on Investment
ContactMonkey Inc.
  • I've found companies that have shared my email and opened the email 20-60 times but never responded. It gave me an absolute understanding that this was a hot company
  • Sometimes knowing your email is being opened can be very frustrating if you cannot get a response. However, at least you know it was read and they are not interested.
  • My boss and fellow employee's don't like the fact that I know where they are located. It's somewhat divisive in that sense.
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Salesflare
  • So far, as optimistic as I am about using the CRM, I've seen a short and speedy return on my investment.
  • Our sales process will quickly become more focused and effective. It's part of our operations and saves us time, but we've never tracked the financial impact.
Read full review
ScreenShots

Salesflare Screenshots

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