What users are saying about
4 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring#question3' target='_blank' rel='nofollow noopener'>Customer Verified: Read more.</a>
73 Ratings
4 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener'>trScore algorithm: Learn more.</a>
Score 7.1 out of 100

Mattermost

<a href='https://www.trustradius.com/static/about-trustradius-scoring#question3' target='_blank' rel='nofollow noopener'>Customer Verified: Read more.</a>
73 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener'>trScore algorithm: Learn more.</a>
Score 9 out of 100

Feature Set Ratings

  • Mattermost ranks higher in 3 feature sets: Project Management, Communication, File Sharing & Management

Project Management

7.8

ContactOffice

78%
8.8

Mattermost

88%
Mattermost ranks higher in 6/7 features

Task Management

8.7
87%
3 Ratings
8.7
87%
43 Ratings

Gantt Charts

7.1
71%
3 Ratings
8.3
83%
37 Ratings

Scheduling

8.1
81%
3 Ratings
8.8
88%
37 Ratings

Workflow Automation

7.1
71%
2 Ratings
8.7
87%
38 Ratings

Mobile Access

7.3
73%
3 Ratings
9.4
94%
51 Ratings

Search

7.1
71%
2 Ratings
9.3
93%
51 Ratings

Visual planning tools

9.0
90%
1 Rating
8.7
87%
38 Ratings

Communication

7.9

ContactOffice

79%
8.6

Mattermost

86%
Mattermost ranks higher in 7/8 features

Chat

8.7
87%
3 Ratings
9.7
97%
54 Ratings

Notifications

8.7
87%
3 Ratings
9.4
94%
54 Ratings

Discussions

9.0
90%
2 Ratings
9.6
96%
52 Ratings

Surveys

8.6
86%
2 Ratings
8.2
82%
40 Ratings

Internal knowledgebase

8.0
80%
2 Ratings
8.8
88%
42 Ratings

Integrates with GoToMeeting

7.0
70%
1 Rating
7.4
74%
35 Ratings

Integrates with Gmail and Google Hangouts

6.0
60%
1 Rating
8.3
83%
40 Ratings

Integrates with Outlook

7.0
70%
1 Rating
7.6
76%
34 Ratings

File Sharing & Management

7.9

ContactOffice

79%
8.4

Mattermost

84%
Mattermost ranks higher in 7/8 features

Versioning

7.8
78%
2 Ratings
8.3
83%
40 Ratings

Video files

7.4
74%
2 Ratings
8.2
82%
49 Ratings

Audio files

8.1
81%
3 Ratings
8.5
85%
49 Ratings

Document collaboration

9.0
90%
3 Ratings
8.3
83%
45 Ratings

Access control

8.1
81%
2 Ratings
8.3
83%
49 Ratings

Advanced security features

7.0
70%
1 Rating
8.5
85%
46 Ratings

Integrates with Google Drive

7.9
79%
2 Ratings
8.7
87%
41 Ratings

Device sync

N/A
0 Ratings
8.3
83%
45 Ratings

Attribute Ratings

  • Mattermost is rated higher in 1 area: Likelihood to Recommend

Likelihood to Recommend

7.3

ContactOffice

73%
3 Ratings
9.3

Mattermost

93%
56 Ratings

Likelihood to Renew

ContactOffice

N/A
0 Ratings
10.0

Mattermost

100%
2 Ratings

Usability

ContactOffice

N/A
0 Ratings
5.1

Mattermost

51%
4 Ratings

Support Rating

ContactOffice

N/A
0 Ratings
7.3

Mattermost

73%
18 Ratings

Likelihood to Recommend

ContactOffice

1. Its cloud-based messaging and collaboration suite includes among others an email solution, calendars, address books, documents, polling tool and more.2. Handling big data, managing events, and reminders. 3. Rich API allowing for a deep integration of the Contact Office applications.4. Universal access to your data through desktop and mobile. 5. Almost every device supported.
Anonymous | TrustRadius Reviewer

Mattermost

I have used Mattermost for one year and during that period we have achieved a lot as a department. It gives us the best working plan that enhances best use of time and planning for all business operations. Our digital marketing tools gets great boost that has lead to increased flow of customers and improved sales. It ensures that all marketing projects that we design perform effectively.
Thomas Bannett | TrustRadius Reviewer

Pros

ContactOffice

  • Can use it from anywhere, can access your documents, emails and others.
  • Can message your group and arrange meetings, and it will notify you.
  • Can manage tasks.
  • Fairly good customer support
Anonymous | TrustRadius Reviewer

Mattermost

  • I like privately hosted, keeping my organization's top secrets and information security a secret.
  • We are able to create different channels for different projects and teams where we quickly have some discussions on various matters related to work.
  • Another intuitive aspect of this tool is that it's very flexible we are able to effortlessly switch from desktop to Mobile phone without any technical error or hitch.
  • Great support team, overall keeps everything moving forward and in the right direction.
Bruno Mostafa | TrustRadius Reviewer

Cons

ContactOffice

  • Data safety concerns
RANDHIR KUMAR | TrustRadius Reviewer

Mattermost

  • Some of the features in paid plans could be free, however, they have much offered in free plan (self-hosted)
  • The Desktop App we use on windows has some bugs, like when Mattermost is down and comes back up, the app needs restart
Abhigyan Tiwari | TrustRadius Reviewer

Pricing Details

ContactOffice

General

Free Trial
Yes
Free/Freemium Version
Yes
Premium Consulting/Integration Services
Yes
Entry-level set up fee?
Optional

Starting Price

ContactOffice Editions & Modules

Additional Pricing Details

Mattermost

General

Free Trial
Yes
Free/Freemium Version
Yes
Premium Consulting/Integration Services
Entry-level set up fee?
Optional

Starting Price

$0 per month per user

Mattermost Editions & Modules

Edition
Starter$01
Professional$101
EnterpriseContact Us1
  1. per month per user
Additional Pricing Details

Likelihood to Renew

ContactOffice

No score
No answers yet
No answers on this topic

Mattermost

Mattermost 10.0
Based on 2 answers
Mattermost works perfectly within our company as a way to communicate seamlessly. I have had no issues with the product and continue to use it often while on and off site. The mobile app allows me to continue to communicate with my team even when I don't have my laptop with me.
Ryne Fiebig | TrustRadius Reviewer

Usability

ContactOffice

No score
No answers yet
No answers on this topic

Mattermost

Mattermost 5.1
Based on 4 answers
It's an extremely easy to use software, and I would recommend it to every company that is growing. I think they could improve their notification system, as it gets a little spammy sometimes and important notifications get lost. Also needs to improve the number of private chats that you are allowed to create.
María Lucía Santagata | TrustRadius Reviewer

Support Rating

ContactOffice

No score
No answers yet
No answers on this topic

Mattermost

Mattermost 7.3
Based on 18 answers
The support team has bee very helpful in setting up at the beginning. Mattermost is a fantastic tool that allows us to invite anybody from any domain to join our chat, helping us to run our business more efficiently and effectively.
Tomal Saha | TrustRadius Reviewer

Alternatives Considered

ContactOffice

ContactOffice handles almost all data, all files like doc, pdf, mp3 etc. Task management. Worksection is an all-around project management app that gives users visibility and organization. ContactOffice is a contact management software that helps you to easily manage your data from any computer with a web browser. Worksection is Free: no charge. ContactOffice offers four plans for its Individual version. ContactOffice has more supported Integrations than Worksection.
Anonymous | TrustRadius Reviewer

Mattermost

Mattermost is possibly the opportunities of cloud against any of the workplace communication software, especially for developers. DevOps integrations make it easier for users to use it with multiple tools like Github, Zendesk, and Zoom. The peer community support is well enough to help you if you face any issues while running the open-source software in production.
Ashish Agrawal | TrustRadius Reviewer

Return on Investment

ContactOffice

  • Can get documents from anywhere if you forgot your files.
  • Can connect with anyone in your group, chat, share ideas, and requirements in a single instance.
Anonymous | TrustRadius Reviewer

Mattermost

  • It has reduced ticket quantity by a vast percentage, which has reduced costs due to less call being placed to the help desk
  • It has reduced email flow as well, which requires less management by Mail Administrators
  • It has made software developers within the organization very happy, as most of them are now ambassadors for Mattermost
Anonymous | TrustRadius Reviewer

Screenshots

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