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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Contactually CRM (discontinued)

    Score8 out of 10
    N/AContactually was a CRM for real estate agents and brokerages, that automatically prompted users to take action with the most important people to prevent things from falling through the cracks. Contactually was acquired by Compass in 2019, and is no longer available.

    $69

    per month

    Nimble

    Score7.5 out of 10
    N/ANimble is a social customer relationship management (CRM) system with features such as contact management and data-driven analytics.

    $15

    per month

    Pricing
    Contactually CRM (discontinued)Nimble
    Editions & Modules
    Professional
    $69.00
    per month
    Accelerator
    $119.00
    per month
    Business
    $19.00
    Per User Per Month
    Offerings
    Pricing Offerings
    Contactually CRM (discontinued)Nimble
    Free Trial
    NoYes
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    NoNo
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional Details——
    More Pricing Information
    Community Pulse
    Contactually CRM (discontinued)Nimble
    Considered Both Products
    Discontinued Products
    No answer on this topic
    Nimble
    Chose Nimble
    We checked out Hubspot CRM. You get a lot for free from them but it seems that to get the functions contained in Nimble you'd have to spend 2X per user to get the sales pro. To get the marketing aspects you'd really need the HS marketing package which is far more expensive than …
    Incentivized
    Key User Insights
    Would buy again
    No answers on this topic
    89%
    Would buy again
    16 Answers
    Delivers good value for the price
    No answers on this topic
    88%
    Delivers good value for the price
    15 Answers
    Happy with the feature set
    No answers on this topic
    89%
    Happy with the feature set
    16 Answers
    Lived up to sales and marketing promises
    No answers on this topic
    94%
    Lived up to sales and marketing promises
    16 Answers
    Implementation went as expected
    No answers on this topic
    94%
    Implementation went as expected
    17 Answers
    Features
    Contactually CRM (discontinued)Nimble
    Sales Force Automation
    Comparison of Sales Force Automation features of Contactually CRM (discontinued) and Nimble
    Feature
    Contactually CRM (discontinued)
    9.2
    3 Ratings
    16% above category average
    Nimble
    8.5
    30 Ratings
    8% above category average
    Customer data management / contact management9.93 Ratings9.529 Ratings
    Workflow management9.63 Ratings8.428 Ratings
    Territory management9.01 Ratings8.724 Ratings
    Opportunity management9.42 Ratings8.128 Ratings
    Integration with email client (e.g., Outlook or Gmail)9.93 Ratings9.429 Ratings
    Contract management6.01 Ratings8.523 Ratings
    Interaction tracking9.93 Ratings9.227 Ratings
    Channel / partner relationship management9.92 Ratings8.126 Ratings
    Quote & order management00 Ratings6.621 Ratings
    Customer Service & Support
    Comparison of Customer Service & Support features of Contactually CRM (discontinued) and Nimble
    Feature
    Contactually CRM (discontinued)
    9.1
    3 Ratings
    17% above category average
    Nimble
    8.1
    22 Ratings
    5% above category average
    Case management9.73 Ratings7.922 Ratings
    Call center management8.02 Ratings8.220 Ratings
    Help desk management9.73 Ratings8.321 Ratings
    Marketing Automation
    Comparison of Marketing Automation features of Contactually CRM (discontinued) and Nimble
    Feature
    Contactually CRM (discontinued)
    9.7
    3 Ratings
    23% above category average
    Nimble
    8.7
    27 Ratings
    12% above category average
    Lead management9.93 Ratings8.426 Ratings
    Email marketing9.63 Ratings9.026 Ratings
    CRM Project Management
    Comparison of CRM Project Management features of Contactually CRM (discontinued) and Nimble
    Feature
    Contactually CRM (discontinued)
    7.0
    2 Ratings
    9% below category average
    Nimble
    8.2
    29 Ratings
    6% above category average
    Task management7.02 Ratings8.529 Ratings
    Billing and invoicing management00 Ratings8.418 Ratings
    Reporting00 Ratings7.725 Ratings
    CRM Reporting & Analytics
    Comparison of CRM Reporting & Analytics features of Contactually CRM (discontinued) and Nimble
    Feature
    Contactually CRM (discontinued)
    7.0
    2 Ratings
    9% below category average
    Nimble
    8.9
    27 Ratings
    15% above category average
    Pipeline visualization7.02 Ratings8.827 Ratings
    Forecasting00 Ratings8.923 Ratings
    Customizable reports00 Ratings9.023 Ratings
    Customization
    Comparison of Customization features of Contactually CRM (discontinued) and Nimble
    Feature
    Contactually CRM (discontinued)
    7.0
    2 Ratings
    9% below category average
    Nimble
    8.6
    29 Ratings
    12% above category average
    Custom fields7.02 Ratings9.029 Ratings
    Custom objects7.01 Ratings8.322 Ratings
    Scripting environment7.02 Ratings8.518 Ratings
    API for custom integration7.01 Ratings8.820 Ratings
    Security
    Comparison of Security features of Contactually CRM (discontinued) and Nimble
    Feature
    Contactually CRM (discontinued)
    7.5
    2 Ratings
    11% below category average
    Nimble
    9.3
    26 Ratings
    10% above category average
    Single sign-on capability9.02 Ratings9.424 Ratings
    Role-based user permissions6.01 Ratings9.324 Ratings
    Social CRM
    Comparison of Social CRM features of Contactually CRM (discontinued) and Nimble
    Feature
    Contactually CRM (discontinued)
    8.4
    3 Ratings
    11% above category average
    Nimble
    8.4
    29 Ratings
    11% above category average
    Social data9.92 Ratings8.429 Ratings
    Social engagement7.02 Ratings8.429 Ratings
    Integrations with 3rd-party Software
    Comparison of Integrations with 3rd-party Software features of Contactually CRM (discontinued) and Nimble
    Feature
    Contactually CRM (discontinued)
    9.9
    3 Ratings
    27% above category average
    Nimble
    8.8
    25 Ratings
    15% above category average
    Marketing automation9.93 Ratings8.725 Ratings
    Compensation management00 Ratings8.919 Ratings
    Platform
    Comparison of Platform features of Contactually CRM (discontinued) and Nimble
    Feature
    Contactually CRM (discontinued)
    9.4
    3 Ratings
    21% above category average
    Nimble
    8.3
    27 Ratings
    9% above category average
    Mobile access9.43 Ratings8.327 Ratings
    Best Alternatives
    Contactually CRM (discontinued)Nimble
    Small Businesses
    Salesflare
    Score10 out of 10
    Salesflare
    Score10 out of 10
    Medium-sized Companies
    Kintone
    Score9.7 out of 10
    Kintone
    Score9.7 out of 10
    Enterprises
    Oracle Sales
    Score8.9 out of 10
    Oracle Sales
    Score8.9 out of 10
    All AlternativesView all alternativesView all alternatives
    User Ratings
    Contactually CRM (discontinued)Nimble
    Likelihood to Recommend
    9.0
    (4 ratings)
    7.0
    (33 ratings)
    Likelihood to Renew
    1.0
    (1 ratings)
    7.0
    (3 ratings)
    Usability
    -
    (0 ratings)
    8.0
    (19 ratings)
    Support Rating
    -
    (0 ratings)
    9.8
    (19 ratings)
    User Testimonials
    Contactually CRM (discontinued)Nimble
    Likelihood to Recommend
    Discontinued Products
    Contactually is a very powerful CRM, even though it is extremely simple to use. It is very intuitive and fun to use! Their templates for nurturing and follow-up are phenomenal, so if you have a sales cycle, this is the tool for you. I even use it to keep track of family and acquaintances' interactions, as Contactually can alert me when it's been 30 days since the last time I talked to person A. The only reason I don't give it a 10 is because price has been going up in recent years.
    Incentivized
    Read full review
    Nimble
    This tool is suitable for all sizes of organizations since it has the capacity to manage customer relations in the best possible way. Its features like task management, reports, social collaboration, and forecasting are always considered important for CRM and they all work without causing any trouble. But its Reports need to be more elaborate and its interface should be made easier and less tricky.
    Incentivized
    Read full review
    Pros
    Discontinued Products
    • Syncing to email
    • Design and interface
    • Support team
    Incentivized
    Read full review
    Nimble
    • Importing contacts in the CRM is very much consist of easy steps.
    • It allows me to create, edit and view contacts records anywhere from the web.
    • It is helping me to stay organized in terms of marketing needs and providing real-time information automatically.
    • it is playing an excellent role in managing our all relations.
    Incentivized
    Read full review
    Cons
    Discontinued Products
    • Social tracking is really only through Twitter so though you can add LinkedIn, G+, and even AngelList social profiles, you don't get users' social posts from those
    • The feature that highlights opportunities to stay connected with "important" contacts COULD be incredible but it only reports to you when those users have birthdays or they tweet @ you. Rather worthless in that regard. Would be nice if Important contacts showed every time those people posted something on social media.
    • Becomes laborious when you have thousands of contacts and need to organize them and indicate their level of importance.
    • Time since last contacted only tracks email. You can't manually indicate that you've contacted them, it doesn't track your calendar to know if you had a meeting
    Read full review
    Nimble
    • Nimble's storage space is very sparse, but we have found that it can be expanded at an additional cost.
    • Their mobile application is not as good as some of us expected, and we strongly recommend improving it to make it work effectively.
    Incentivized
    Read full review
    Likelihood to Renew
    Discontinued Products
    Just doesn't provide the sophistication that I seek. It's a simple solution with some innovation automation relatively speaking, but ideal for individuals and small businesses with basic CRM needs.
    Read full review
    Nimble
    It's truly a great system if you get it for the right reasons. Don't expect it to do everything a mid market organization would require but for any small business or mid to large organizations which would like to integrate to it for the social insights capabilities this is a leading solution which can add value immediately
    Read full review
    Usability
    Discontinued Products
    No answers on this topic
    Nimble
    The platform has more advantages and positives as compared to challenges or negatives in comparison to other comparable products and platforms available in the marketplace. It was extremely easy to get started with the initial deployment which makes the choice much clearer. Finally its tight integration not just with Microsoft O365 suite, but also with [the] most popular social media platforms available makes it a very favorable platform in its domain.
    Incentivized
    Read full review
    Support Rating
    Discontinued Products
    No answers on this topic
    Nimble
    It was productive to be able to access remote support sessions from nimble employees, whom we decided to contact to have one of the features mentioned above explained to us. They were methodical and easy to explain solutions, so we recommend them for any kind of doubt.
    Incentivized
    Read full review
    Alternatives Considered
    Discontinued Products
    It seemed to have everything that I wanted and wasn't too expensive.
    Incentivized
    Read full review
    Nimble
    Nimble has proven to be a positive and well-respected application within our company for setting us up for success at building personal and meaningful associations with decision makers. It has been a significant reason why we have gained acceptance and trust from those who we have introduced ourselves to over time. The ability to feel a true understanding of our prospects and customers as real human beings with unique interests and common aspirations opens up doors of valuable conversation. The other options that were reviewed and considered provided many of the common ways from the past that stored CRM information. This method was much more of a static representation of the real interactions made between a company or salesperson with the prospects and customers. Nimble has brought back what should never have been lost - being like neighbors who spoke to each other about more things than just business.
    Incentivized
    Read full review
    Return on Investment
    Discontinued Products
    • It's had a very positive impact in building and maintaining my relationships. The ROI has been positive as an affordable and user-friendly CRM.
    Incentivized
    Read full review
    Nimble
    • Time-Saving is one of the biggest ROIs for me. 30-60 minutes a day means I can focus on more marketing, sales, or client work.
    • A soft ROI is in better contact relationships. People are often impressed that I follow-up after meetings, and especially when they say to contact them in 6 months or next year.
    Incentivized
    Read full review
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