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Contentsquare, now with Hotjar vs. Oracle Cloud Infrastructure

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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Contentsquare

    Score7.5 out of 10
    N/AContentsquare is an enterprise experience intelligence and Digital Analytics platform designed to track, visualize, and optimize user journeys across websites and mobile applications. The platform captures digital interaction telemetry—such as clicks, scrolls, hovers, and page drop-offs—without manual event tagging to power Web Analytics, session replays, funnel visualization, and experience monitoring.N/A

    OCI

    Score8.3 out of 10
    N/AOracle Cloud Infrastructure (OCI) is Oracles's infrastructure-as-a-service (IaaS) platform which combines the utility of public cloud with the granular control, security, and predictability of on-premises infrastructure.N/A
    Pricing
    ContentsquareOCI
    Editions & Modules
    No answers on this topic
    No answers on this topic
    Offerings
    Pricing Offerings
    ContentsquareOCI
    Free Trial
    NoYes
    Free/Freemium Version
    YesYes
    Premium Consulting/Integration Services
    NoYes
    Entry-level Setup FeeNo setup feeOptional
    Additional Details——
    More Pricing Information
    Features
    ContentsquareOCI
    Mobile Capabilities
    Comparison of Mobile Capabilities features of Contentsquare, now with Hotjar and Oracle Cloud Infrastructure
    Feature
    Contentsquare, now with Hotjar
    8.0
    1 Ratings
    5% above category average
    Oracle Cloud Infrastructure
    -
    Ratings
    Responsive Design for Web Access8.01 Ratings00 Ratings
    Mobile Application8.01 Ratings00 Ratings
    Dashboard / Report / Visualization Interactivity on Mobile8.01 Ratings00 Ratings
    Results and Analysis
    Comparison of Results and Analysis features of Contentsquare, now with Hotjar and Oracle Cloud Infrastructure
    Feature
    Contentsquare, now with Hotjar
    9.7
    1 Ratings
    3% above category average
    Oracle Cloud Infrastructure
    -
    Ratings
    Heatmap tool8.01 Ratings00 Ratings
    Click analytics10.01 Ratings00 Ratings
    Scroll maps10.01 Ratings00 Ratings
    Conversion tracking10.01 Ratings00 Ratings
    Goal tracking10.01 Ratings00 Ratings
    Session Recording and Replay10.01 Ratings00 Ratings
    User Segmentation10.01 Ratings00 Ratings
    Infrastructure-as-a-Service (IaaS)
    Comparison of Infrastructure-as-a-Service (IaaS) features of Contentsquare, now with Hotjar and Oracle Cloud Infrastructure
    Feature
    Contentsquare, now with Hotjar
    -
    Ratings
    Oracle Cloud Infrastructure
    7.9
    138 Ratings
    4% below category average
    Service-level Agreement (SLA) uptime00 Ratings8.6133 Ratings
    Dynamic scaling00 Ratings8.4133 Ratings
    Elastic load balancing00 Ratings8.2122 Ratings
    Pre-configured templates00 Ratings7.0122 Ratings
    Monitoring tools00 Ratings7.3133 Ratings
    Pre-defined machine images00 Ratings7.7120 Ratings
    Operating system support00 Ratings7.4132 Ratings
    Security controls00 Ratings8.3134 Ratings
    Automation00 Ratings7.996 Ratings
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    ContentsquareOCI
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    Fullstory
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    IBM Cloud Object Storage
    Score9 out of 10
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    Quantum Metric
    Score7.5 out of 10
    IBM Cloud Bare Metal Servers
    Score8.7 out of 10
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    Glassbox
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    All AlternativesView all alternativesView all alternatives
    User Ratings
    ContentsquareOCI
    Likelihood to Recommend
    8.2
    (118 ratings)
    8.2
    (150 ratings)
    Likelihood to Renew
    5.1
    (13 ratings)
    9.2
    (7 ratings)
    Usability
    9.5
    (8 ratings)
    8.7
    (15 ratings)
    Availability
    -
    (0 ratings)
    8.8
    (4 ratings)
    Performance
    -
    (0 ratings)
    8.7
    (28 ratings)
    Support Rating
    10.0
    (5 ratings)
    9.0
    (20 ratings)
    In-Person Training
    -
    (0 ratings)
    9.0
    (3 ratings)
    Online Training
    -
    (0 ratings)
    9.0
    (3 ratings)
    Implementation Rating
    -
    (0 ratings)
    9.2
    (4 ratings)
    Configurability
    -
    (0 ratings)
    9.2
    (3 ratings)
    Contract Terms and Pricing Model
    -
    (0 ratings)
    8.3
    (11 ratings)
    Ease of integration
    9.0
    (1 ratings)
    9.2
    (3 ratings)
    Product Scalability
    -
    (0 ratings)
    9.2
    (4 ratings)
    Professional Services
    -
    (0 ratings)
    10.0
    (6 ratings)
    Vendor post-sale
    -
    (0 ratings)
    10.0
    (2 ratings)
    Vendor pre-sale
    -
    (0 ratings)
    10.0
    (2 ratings)
    User Testimonials
    ContentsquareOCI
    Likelihood to Recommend
    Contentsquare
    Hotjar is good for a first pass at understanding user sentiment or locating potential usability issues. There are features such as "rage clicked" which shows recordings or instances when a user rage clicked or had an issue with your site. Hotjar has also been helpful to launch intercept surveys on mobile, desktop, and app, which not all competitor software allow. Hotjar recordings are fun to watch. "Watching Hotjar like Netflix" is a favorite pastime at work.
    Incentivized
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    Oracle
    As per our usage Oracle Cloud Infrastructure for almost 6 years hosting 500 + customers I can say its well suited application for any small scale to larger scale application as it can handle that capacity and provide more reliable cloud service only if you need any messaging service like pub/sub or sqs better to consider other services.
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    Pros
    Contentsquare
    • Heat mapping is great on Hotjar. It is a good place to start when you are looking at the UX & CRO on your website. You can see the % of people clicking on elements on a page, how far they scroll, and mouse movements.
    • Hotjar is great for session recordings. These record the mouse movements, clicks, pages and scrolls of a user in video format. You can watch these to investigate what works well on a site and identify potential roadblocks and bugs.
    • Hotjar is great as it ensures that users details are anonymous; for instance, if you are watching a session recording, you cannot see what a user types in a form field, as Hotjar blanks this out.
    • Hotjar has a poll function, so you can have polls on your website.
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    Oracle
    • Oracle Cloud Infrastructure has a generous free tier, moreso than other hyperscalers, with an always-free tier that guarantees certain products are always free
    • Oracle Cloud Infrastructure allows you to size VMs with differing combinations of CPU and RAM, which is contrary to other hyperscalers that have specific pre-defined combinations only
    • Oracle Cloud Infrastructure regularly provides free certification exam offers
    Incentivized
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    Cons
    Contentsquare
    • Hotjar is primarily used for web-based experiences. Not that easy to use on mobile apps.
    • I'd love to see Hotjar integrated with Google Analytics for an even deeper view.
    • Hotjar is primarily used by smaller organizations...pricing can get steep quickly for larger organizations.
    Incentivized
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    Oracle
    • Navigating the UI takes lots of getting used to. It reminds me of older GCP (just to get used to where everything is).
    • Permission for different things always seemed to be more difficult than it really needed to be. Once you got them set up you were good but updating anything or creating new permissions for just about anything took longer than I thought it should.
    • Based on how the buttons were laid out, it was pretty easy to delete all of your DNS records, and backing them up was not as intuitive as I'd like with the UI, but it was easy to do using a script.
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    Likelihood to Renew
    Contentsquare
    For small companies with limited user testing budgets, ClickTale serves as a useful user testing tool. When I cannot get the funds for in depth user testing, I always know that I have a baseline of information I can rely on
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    Oracle
    Reliability: Very dependable and stable OCI services have been for the business operations.Performance: The speed and efficiency of OCI in meeting their computing and storage needs.Scalability: The ease and effectiveness of scaling resources up or down to accommodate changing demands.Security: The robustness and effectiveness of OCI's security features in protecting their data and applications.
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    Usability
    Contentsquare
    It is fairly easy to use, easy to explain, and easy to learn even for a non-techie like me. I admit I was a little intimidated when it was recommended by my developers, but I learned afterwards that there really was nothing to worry about. My experience has been awesome so far!
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    Oracle
    The services & products in Oracle Cloud Infrastructure needs more improvement to beat other Cloud service providers. The price is good & Security processes are good. We are requiring to put more effort in supporting this Oracle Cloud Infrastructure than other Cloud service providers. Probably better ways are there but is not super easy to find or not super available
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    Reliability and Availability
    Contentsquare
    No answers on this topic
    Oracle
    Yeah sometimes we had to face unplanned outages due to underlying infrastructure issues, so not every time,e but once in a while we face issues with availability. But the good thing is we have redundancy with DR setup and multi region so we can manage.
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    Performance
    Contentsquare
    No answers on this topic
    Oracle
    From the start, I was surprised by response times and image quality accessing windows VMs with RDP. GCP, Azure and -many offerings in AWS- don't perform this speed. Also, that's evident in the quality of Infrastructure Management Team, because I just received one warning regarding a region failure, what confirms that's a mature platform.
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    Support Rating
    Contentsquare
    Hotjar is a SaaS-based company, and as such has a good support service. Users can quickly submit support tickets through Hotjar's online portal. Enterprise customers get access to additional support members and have SLAs to support their larger, more complex needs. Overall, Hotjar is extremely reliable and I've never had to reach out to customer support.
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    Oracle
    Overall it is amazing, there is always room for improvement. We have weekly updates that tend to slow the program used more and more. We had to change some reports within Oracle because the others wouldn’t load. This is tied to our payroll and the delays are causing many time constraint issues and panic. We have to create a new report when one breaks. Otherwise awesome!
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    In-Person Training
    Contentsquare
    No answers on this topic
    Oracle
    Effective training provided, much data productivity while doing training
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    Online Training
    Contentsquare
    No answers on this topic
    Oracle
    detailed and easy to understand.
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    Implementation Rating
    Contentsquare
    No answers on this topic
    Oracle
    Very much satisifed with the Oracle Support team during the implementation and Migration of applications
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    Alternatives Considered
    Contentsquare
    ContentSquare [(Clicktale)] is going deeper on UX understanding than traditional web analytics tools. You can truly understand how a page is used (where users click or even miss click, on which part of the page they are spending most of their time, if some links are clicked but bad positioned on the page...), and that's a thing you can't really measure trough a traditional web analytics tool.
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    Oracle
    We used Microsoft Azure and Docker earlier and faced some difficulties like Microsoft Azure and Docker. Occasionally, the generation of large images can delay deployment. It is also necessary for me to admit that Microsoft Azure and Docker have a somewhat steep learning curve. Proper paperwork needs to be there. Docker has issues with performance on a number of platforms. On the other hand, OCI is easy to deploy and easy to understand.
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    Contract Terms and Pricing Model
    Contentsquare
    No answers on this topic
    Oracle
    was not part of initial purchase team. Anyways, i think unit pricing and billing frequency is good compared to other Cloud service providers, when it comes to Cloud Capital expenditure & Operational expenditure. Would be more interested in exploring more options where customers can get more cost relaxations on trying out new cloud services in Oracle Cloud Infrastructure for example a new App or a feature
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    Scalability
    Contentsquare
    No answers on this topic
    Oracle
    We have hosted around 500 + customers on this cloud so till day not faced any major issues, so we can use it for any kind of products and it can hold the load and easily scale based on need.
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    Professional Services
    Contentsquare
    No answers on this topic
    Oracle
    Services & Infra wise is ok to use & host applications & services. Security wise also good for a Cloud service provider. It is a interesting area to explore & using it for day to day needs can be further improvised in future probably. Modern day Services like AI and Machine learning could be improved
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    Return on Investment
    Contentsquare
    • Our UX team can now use hard data to back up and validate design decisions that we make. Our role as usability experts is becoming more respected and integral to business objectives because we now have data that can back up our field of study and prove that our roles are demonstrably useful and necessary.
    • HotJar allows our small team of 3 UX designers to get research data as if we were a much larger team. Instead of painstakingly using our time to do guerrilla research, endless user observations, and other types of manual testing, we can now get a significant portion of our data from HotJar.
    • Using HotJar is actually giving our team a sense of excitement and enjoyment in our day-to-day usability work. Instead of seeing UX as a chore, HotJar is making data gathering and analyzing more fun, because we can see tangible results from a much larger pool of user/user-data than we could in the past.
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    Oracle
    • Oracle Cloud helps us build and deploy apps quickly, getting our products out the door faster.
    • With real-time insights from Oracle Cloud, we can give customers personalized experiences that boost satisfaction.
    • Migrating to Oracle saves us cash on hardware and maintenance, which we can use for innovation and growth.
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    ScreenShots

    OCI Screenshots

    Screenshot of Oracle Cloud Infrastructure Global FootprintScreenshot of 2-5x Faster Performance vs On-premises and Other Clouds (Storage Review)Screenshot of One Cloud for the Most Intensive Enterprise and Infra-heavy WorkloadsScreenshot of Gen 1 vs Gen 2 Cloud AdvantageScreenshot of Always Free Services