What users are saying about
3 Ratings
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Score 9.2 out of 100
5 Ratings
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Score 7.6 out of 100

Likelihood to Recommend

ContractWorks

ContractWorks is an excellent solution for any organization in our position: going from no contract management solution at all to one that is simple to use, easy to train on, and does the basics exceedingly well. The product is constantly evolving and adding new functionality that we have found very, very useful. Over the years since we adopted it, we have found that our users want more and more out of its functionality, and at times we have had to explain to stakeholders that there are limitations to this software (especially concerning changing the content of a document sent for review in the software itself, which cannot presently be done). It is very easy to manage user roles and permissions, and it's very easy to use the product from any kind of smart device.More sophisticated users that use more sophisticated products already may find that the kind of robust in-software document editing/revision functions that some contract management products offer just isn't here, and that is true. There are reporting features here that are more than enough for organizations starting from scratch, but are probably limited for organizations looking for very granular information about their contracts. There is a significant time investment involved in tagging your contract database when it enters ContractWorks, although I suspect that is true for just about all products.The price represents very good value for money.
Anonymous | TrustRadius Reviewer

DocuSign CLM, formerly SpringCM

A great solution:
  1. templatizing agreement types;
  2. driving workflows with conditions,
  3. archiving documents and attributing them by master data
I had wished that it was easier to engineer workflows and templates (greatest opportunity to expand).
Jeanette Wayne | TrustRadius Reviewer

Feature Rating Comparison

Contract Collaboration

ContractWorks
6.0
DocuSign CLM, formerly SpringCM
Contract sharing
ContractWorks
6.0
DocuSign CLM, formerly SpringCM

Contract Monitoring

ContractWorks
7.8
DocuSign CLM, formerly SpringCM
Contract database
ContractWorks
10.0
DocuSign CLM, formerly SpringCM
Legacy contracts
ContractWorks
8.0
DocuSign CLM, formerly SpringCM
Contract search
ContractWorks
8.5
DocuSign CLM, formerly SpringCM
Contract milestone reminders & alerts
ContractWorks
9.0
DocuSign CLM, formerly SpringCM
Custom contract reports
ContractWorks
6.0
DocuSign CLM, formerly SpringCM
Tracking contract status
ContractWorks
5.0
DocuSign CLM, formerly SpringCM

Pros

ContractWorks

  • E-sign
  • KPI tracking
  • Notifications of key milestones
Anastasia Micallef | TrustRadius Reviewer

DocuSign CLM, formerly SpringCM

  • User-friendly.
  • Seamless integration.
Anonymous | TrustRadius Reviewer

Cons

ContractWorks

  • Allowing changes to documents midway through approvals/signatures.
  • More sophisticated interface for searching in document text would be nice.
  • Some ability to restart agreements that have been declined by intermediate approvers would be nice also.
Anonymous | TrustRadius Reviewer

DocuSign CLM, formerly SpringCM

  • Not user intuitive.
  • Unreliable - crashes and you don't know if your contract was sent to the client.
Anonymous | TrustRadius Reviewer

Usability

ContractWorks

ContractWorks 10.0
Based on 2 answers
It is user friendly and simple.
Anastasia Micallef | TrustRadius Reviewer

DocuSign CLM, formerly SpringCM

No score
No answers yet
No answers on this topic

Support Rating

ContractWorks

ContractWorks 10.0
Based on 2 answers
My questions are answered just about immediately, and this is true for all members of my team who have reached out for support. Furthermore, when we have asked about features that do not yet exist, we received detailed commentary from the company and its developers letting us know whether we could realistically expect any of those features to come to be. I am beyond satisfied with support.
Anonymous | TrustRadius Reviewer

DocuSign CLM, formerly SpringCM

DocuSign CLM, formerly SpringCM 1.0
Based on 1 answer
I am constantly experiencing issues with SpringCM.
Anonymous | TrustRadius Reviewer

Alternatives Considered

ContractWorks

ContractWorks is the sole software that I have used. Prior to this, I used a spreadsheet and Outlook notifications to manage contract milestones.
Anastasia Micallef | TrustRadius Reviewer

DocuSign CLM, formerly SpringCM

We selected SpringCM because we needed just a basic contract repository. We did not need a full contract life cycle product.
Larry Lueck | TrustRadius Reviewer

Return on Investment

ContractWorks

  • Complete elimination of paper-based review process.
  • Greatly enhanced search capability for legacy documents.
  • Enhanced satisfaction among contract reviewers, ease of use.
Anonymous | TrustRadius Reviewer

DocuSign CLM, formerly SpringCM

  • Shorter time to market, 364%
  • Fewer process cycles (425% improvement)
Jeanette Wayne | TrustRadius Reviewer

Screenshots

Pricing Details

ContractWorks

General

Free Trial
Yes
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

ContractWorks Editions & Modules

Edition
Standard$600/month1
Professional$800/month2
Enterprise$1000/month3
  1. Unlimited users, 2500 documents, 5 e-sign licenses
  2. Unlimited users, 10,000 documents, 10 e-sign licenses
  3. Unlimited users, unlimited documents, 20 e-sign licenses
Additional Pricing Details
ContractWorks offers low, transparent pricing plans to meet the needs and budget of any business.

DocuSign CLM, formerly SpringCM

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

DocuSign CLM, formerly SpringCM Editions & Modules

Edition
Personal$151
Standard$402
Business Pro$602
Advanced SolutionsContact sales team
Real Estate Starter$154
DocuSign for Realtors$355
Real Estate Plus, Broker EditionContact sales team
Sandbox AccountFree
Starter$757
Intermediate$4507
Enterprise OfferingsContact sales team
  1. per month
  2. per user/per month
  3. per month
  4. per user/per month
  5. per month
Additional Pricing Details

Rating Summary

Likelihood to Recommend

ContractWorks
9.5
DocuSign CLM, formerly SpringCM
7.6

Usability

ContractWorks
10.0
DocuSign CLM, formerly SpringCM

Support Rating

ContractWorks
10.0
DocuSign CLM, formerly SpringCM
1.0

Add comparison