What users are saying about
90 Ratings
41 Ratings
90 Ratings
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Score 7.8 out of 100
41 Ratings
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Score 8.6 out of 100

Likelihood to Recommend

Control-M

For our purposes, it is well suited. The learning curve for new users to develop a basic level of competence is relatively easy to accomplish. While the vendor has introduced many nice features since we started using the product (BIM and Forecast to name two that I would like to see our users take more advantage of), the basic product has remained readily accessible for users.
Anonymous | TrustRadius Reviewer

Jitterbit

This is a great tool for bringing data out of your locked, internal systems and getting it into the cloud. It meshes well with Salesforce and is fairly easy to use, helping the transition from other older, more complex tools into a more modern environment. It has lots of competition in this space and some are better than others, but if your data is straight forward and you know it well, Jitterbit will get the job done. If you are not as close or comfortable with your data and need to do some wildly complex migrations, there might be better packages out there for you.
Anonymous | TrustRadius Reviewer

Feature Rating Comparison

Workload Automation

Control-M
7.5
Jitterbit
Multi-platform scheduling
Control-M
9.0
Jitterbit
Central monitoring
Control-M
8.4
Jitterbit
Logging
Control-M
6.6
Jitterbit
Alerts and notifications
Control-M
8.1
Jitterbit
Analysis and visualization
Control-M
7.5
Jitterbit
Application integration
Control-M
5.4
Jitterbit

Cloud Data Integration

Control-M
Jitterbit
8.4
Pre-built connectors
Control-M
Jitterbit
8.8
Connector modification
Control-M
Jitterbit
7.2
Support for real-time and batch integration
Control-M
Jitterbit
8.6
Data quality services
Control-M
Jitterbit
8.1
Data security features
Control-M
Jitterbit
8.2
Monitoring console
Control-M
Jitterbit
9.3

Pros

Control-M

  • Control-M Advanced File Transfer is a very useful add-on, allowing for a wide variety of file transfers to be configured "out of the box" and then used as part of the standard batch flow. This module is not included in the base price but is available at a relatively small additional cost.
  • Using Control-M's GUI (the Enterprise Manager) allows for efficient management of the enterprise and can tie up a lot of "loose ends". Often the first point of tracking problems is to check with the Control-M guys!
  • BMC is definitely moving the product forward, the new module "Application Integrator" is very helpful in building and deploying your own bespoke Control-M jobs and allows for closer and more secure integration.
  • Although Control-M does open up the enterprise in an operational sense, the security settings (should you choose to implement them) are robust.
Mark Francome | TrustRadius Reviewer

Jitterbit

  • UI is super easy to understand with a low learning curve so admins can figure it out and maintain it without breaking anything.
  • It's FREE! There's a paid version too but I like that you can use most of the features for free and they're not pushy with buying.
  • There's a great user community that you can google and ask any questions. Most problems I've encountered have been posted and answered already.
Anonymous | TrustRadius Reviewer

Cons

Control-M

  • Single Major Action per job: this statement needs to be clarified. There are ways to do more than one action per job, and there are pre and post job commands available in most templates. Also some templates like FTP can have many instructions built in, like deleting source files after transfer (these are part of the positives). But basically you can only do one major action, like call one web service, or call one stored procedure per job. I believe this limitation is due to their licensing model, to ensure you will run as many jobs as possible.
  • The only other negative is a necessary corollary of a having a powerful product. The learning curve is not simple due to the power of the product. I would recommend dedicate training for the primary operators and users of the product.
Eugene LaRoche | TrustRadius Reviewer

Jitterbit

  • Migrating operations from QA to Production work well for initial deployment, however, when migrating an update to an existing job to production, sometimes certain project items are duplicated. This is not the end of the world... the duplicates can be removed, but would be nice if it was not required.
  • I have not found a way to trap under-the-covers SOAP errors (for example, when a query you are running against Salesforce takes too long). You get a warning error in the operation log that the job only pulled a "partial" file, but it does not fail.
Laura Sponaas | TrustRadius Reviewer

Likelihood to Renew

Control-M

Control-M 8.6
Based on 4 answers
It is a great product plain and simple. We've had Control-M for 20+ years and the support that BMC Software provides is really second to none. There is always a situation that someone can think of where I have to say, "No we can't do that", however I'm confident that we've been able to meet and most of the time exceed our end user expectations with what the product can offer them.
Zach Warren | TrustRadius Reviewer

Jitterbit

Jitterbit 8.0
Based on 9 answers
I have been evaluating other tools as a continuous improvement practice. I would like something that would be easier to use for a non-technical user. I work for a small organization and have no back-up for Jitterbit if something happens to me. We don't have the technically savvy employees to understand it.
Crystal Steinbach, MBA | TrustRadius Reviewer

Usability

Control-M

Control-M 8.1
Based on 5 answers
Control-M's overall usability is very good because it is simple to use. Control-M SelfService is an easy tool to give to some of the users who want to use a web interface. The training curve for most users is very short and most of the functions are very simple to figure out.
Anonymous | TrustRadius Reviewer

Jitterbit

No score
No answers yet
No answers on this topic

Support Rating

Control-M

Control-M 8.0
Based on 7 answers
Although the product is very stable there have been a few incidents when I needed support. I have worked with technicians from all around the globe because of the rolling support. This gives me the quickest support when I need it most in those early hours of the morning. The technicians I have worked with have been very knowledgeable and if necessary got help when needed.
Anonymous | TrustRadius Reviewer

Jitterbit

Jitterbit 10.0
Based on 1 answer
They have some of the best support of any software vendor that we use. They always get our issues resolved quickly
Travis Terry | TrustRadius Reviewer

Implementation Rating

Control-M

Control-M 7.9
Based on 3 answers
Plan ahead, communicate to stakeholders, involve stakeholders, do a thorough test drive and have a contingency plan.
Shiv Shivakumar | TrustRadius Reviewer

Jitterbit

No score
No answers yet
No answers on this topic

Alternatives Considered

Control-M

I have been using this product for so long and it works so well we have not had the need to evaluate other job schedulers. I have occasionally looked to see what was out there but I have seen anything so far that would require me to go so far as to evaluate the products.
Dave Campbell | TrustRadius Reviewer

Jitterbit

Evaluated Dell Boomi and Celigo as alternatives prior to purchasing Jitterbit. We went with Jitterbit at that time because we could handle all changes ourselves without any assistance from Jitterbit, and we liked their size and nimbleness. Dell Boomi was too big for us, and Celigo at that time did not have a self-service model. Every change had to go through them (although that has since changed). We were not in a position to be able to wait for someone to make changes for us given the rate of change within the business.
Laura McDonough, PMP | TrustRadius Reviewer

Return on Investment

Control-M

  • Troubleshooting has improved with multiple groups as they are easily able to determine if data loss/job failure is the reason for a data issue.
  • Conversion took significantly longer than was originally estimated by BMC so we had to run two platforms for almost 9 months. This definitely slowed down efficiency as many users did not know which tool to utilize for data load trouble shooting for close to a year.
  • Being able to communicate with users across the globe in a universal language and time reference has vastly decreased data issues and greatly improved proficiency in getting new jobs implemented quickly and without problems.
Erin Withers | TrustRadius Reviewer

Jitterbit

  • The time it takes to connect systems has reduced by orders of magnitude. Previously, we would custom-develop connectors between various systems and they would all be managed by different vendors. With Jitterbit speed-to-deploy and the efficiency gained by managing all connections in one dashboard has been the greatest piece of the ROI.
Anonymous | TrustRadius Reviewer

Pricing Details

Control-M

General

Free Trial
Yes
Free/Freemium Version
Premium Consulting/Integration Services
Yes
Entry-level set up fee?
Optional

Jitterbit

General

Free Trial
Yes
Free/Freemium Version
Premium Consulting/Integration Services
Yes
Entry-level set up fee?
No

Rating Summary

Likelihood to Recommend

Control-M
8.0
Jitterbit
9.0

Likelihood to Renew

Control-M
8.6
Jitterbit
8.0

Usability

Control-M
8.1
Jitterbit

Support Rating

Control-M
8.0
Jitterbit
10.0

Implementation Rating

Control-M
7.9
Jitterbit

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