Control-M from BMC is a platform for integrating, automating, and orchestrating application and data workflows in production across complex hybrid technology ecosystems. It provides deep operational capabilities, delivering speed, scale, security, and governance.
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SolarWinds Serv-U
Score 9.0 out of 10
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SolarWinds® Serv-U® is presented by the vendor as an easy-to-use FTP or MFT server software designed to deliver security, automation, and centralized control for file transfers in an organization. Deployed within a data center, Serv-U FTP or MFT Server can help users safely exchange files within your organization and with your business partners. Do not risk file transfer data getting exposed in the cloud and compromise security. Serv-U software is built to be an effective self-hosted…
Control-M is a reliable and well-developed product with excellent vendor support that updates and expands the software often and offers a cloud-based deployment choice. When there are many Batch processes in IT operations that need to be monitored and controlled to ensure IT services, Control-M is ideally suited for centralized workload automation and task management.
For anyone who needs to receive/send files between themselves and others, in an organized fashion, I would strongly recommend Serv-U as a great tool at a sensible cost. In our line of work, we can get several customers signed in at once, each sending in hundreds of Megabytes of data simultaneously. Serv-U has never struggled with this. We don't use the Quota set up for sending/receiving data but I can see it is useful where an exchange of information is the point.
Control-M provides a single, centralized interface for monitoring and managing all batch processes in the organization. Nothing is hidden or left unattended in a timely manner.
The proper use of the BIM component has allowed the change of paradigm in the operation, adopting a proactive management instead of the typical reactive management in the event of production failures.
The use of Forecast and production simulations allows you to identify bottlenecks and focus first on managing those failures that have the greatest impact on production SLAs.
Control-M/Change Manager has arrived to shorten development cycles from requirements gathering to production testing. It has been a utility that monetizes the development of Jobs meshes.
The GUI is capable of efficiently handling more than 80,000 jobs per day. This is certainly a challenge in designing a good user experience. I don't know if there is a reasonable limit to this. One of my clients runs more than 80,000 Jobs daily and the GUI remains smooth all the time.
Job-As-Code is a DevOps accelerator that has just begun to be adopted. Its implementation will make workload management even more cost-effective.
The Wizard allows us to create new user accounts very easily and quickly. We do not have a formal IT department so those of us "mere mortals" can use this easily.
Using the Web Client has made it very simple to set up and instruct our customers on getting to the server from any device with a minimum of fuss. We have many customers with ESL, and school students including middle and high school. Most of them are not computer experts, just regular users so the simplicity allows to do the whole setup over the phone in minutes.
The newer version of Serv-U does not appear to be very resource-hungry so our computer runs nice and fast, without having to be a top of the range powerbox. We concentrated on large storage to cope with the file sizes we receive daily.
As with most of the mainframe software products, documentation seems to be the weak link for the products - written by people and for people who already know what they need to do, not for people who are trying to figure how to use the product.
We are a large JES3 mainframe shop. As with all vendors who still provide software for mainframe systems, software is generally designed and developed for JES2 and is frequently not fully tested in a JES3 environment before being shipped out.
It is a great product plain and simple. We've had Control-M for 20+ years and the support that BMC Software provides is really second to none. There is always a situation that someone can think of where I have to say, "No we can't do that", however I'm confident that we've been able to meet and most of the time exceed our end user expectations with what the product can offer them.
Control-M's overall usability is very good because it is simple to use. Control-M SelfService is an easy tool to give to some of the users who want to use a web interface. The training curve for most users is very short and most of the functions are very simple to figure out.
Although the product is very stable there have been a few incidents when I needed support. I have worked with technicians from all around the globe because of the rolling support. This gives me the quickest support when I need it most in those early hours of the morning. The technicians I have worked with have been very knowledgeable and if necessary got help when needed.
We last reviewed the market in 2001 (schedulers are long-term commitments!) and Control-M edged (by a very narrow margin) the Tivoli alternative, with Dollar Universe (now part of Automic) back in third place. We also tested the Tidal Software scheduler (now part of Cisco) but I cannot see that listed here. Control-M won out through reliability and cross-platform support. Since we made our choice it has become clear that Control-M has moved ahead of the alternatives.
Previously we have used FileZilla and Microsoft FTP services, but neither out-performed Serv-U. although it was easy to use, FileZilla required constant attention from IT staff and did not live up to security protocol in place. The Windows Server FTP was difficult to configure for clients due to the tight integration with Active Directory. This also limited who could help administer the server.
I would expect this product to give a positive return on investment. Running jobs in cron for example would require a lot more scripting effort to ensure that the proper notifications are done on failures. With the built in functionality in Control-M the effort would be greatly reduced
