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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Conversica

    Score4 out of 10
    Mid-Size Companies (51-1,000 employees)
    Conversica provides lead management software for marketing, inside sales and sales groups.

    $1,499

    per installation

    ZeroBounce

    Score9.1 out of 10
    N/AZeroBounce is an email list validator that removes all invalid email addresses to prevent bounces and preserve the sender's reputation.

    $39

    one-time fee 2,000 emails

    Pricing
    ConversicaZeroBounce
    Editions & Modules
    Starter Edition
    $1,499
    per installation
    Pay-as-you-Go
    $39
    one-time fee starting at 2000 credits
    ZeroBounce ONE
    $99
    per month starting with 10000 credits
    Offerings
    Pricing Offerings
    ConversicaZeroBounce
    Free Trial
    YesYes
    Free/Freemium Version
    YesYes
    Premium Consulting/Integration Services
    NoYes
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional DetailsA Conversica subscription includes an unlimited number of seats for marketers, sales reps and managers. Different editions include different levels of functionality to match your needs. The service is a monthly subscription with an annual commitment.Plans scale to provide additional validations. A discount of ZeroBounce ONE is available for annual billing. Enterprise customers who need to validate more than 1,000,000 email addresses per month should contact the ZeroBounce sales team for a customized quote.
    More Pricing Information
    Community Pulse
    ConversicaZeroBounce
    Considered Both Products
    Conversica
    No answer on this topic
    ZeroBounce
    No answer on this topic
    Key User Insights
    Would buy again
    No answers on this topic
    96%
    Would buy again
    27 Answers
    Delivers good value for the price
    No answers on this topic
    100%
    Delivers good value for the price
    27 Answers
    Happy with the feature set
    No answers on this topic
    100%
    Happy with the feature set
    28 Answers
    Lived up to sales and marketing promises
    No answers on this topic
    100%
    Lived up to sales and marketing promises
    26 Answers
    Implementation went as expected
    No answers on this topic
    100%
    Implementation went as expected
    27 Answers
    Best Alternatives
    ConversicaZeroBounce
    Small Businesses
    No answers on this topic
    No answers on this topic
    Medium-sized Companies
    Piper the AI SDR by Qualified
    Score8.9 out of 10
    No answers on this topic
    Enterprises
    No answers on this topic
    No answers on this topic
    All AlternativesView all alternativesView all alternatives
    User Ratings
    ConversicaZeroBounce
    Likelihood to Recommend
    9.3
    (95 ratings)
    9.1
    (28 ratings)
    Likelihood to Renew
    8.5
    (6 ratings)
    9.1
    (1 ratings)
    Usability
    9.0
    (1 ratings)
    9.4
    (24 ratings)
    Support Rating
    8.9
    (73 ratings)
    9.1
    (3 ratings)
    Implementation Rating
    8.1
    (49 ratings)
    9.1
    (1 ratings)
    User Testimonials
    ConversicaZeroBounce
    Likelihood to Recommend
    Conversica
    Conversica is an excellent tool if you have a large database of potential students, sales leads, or other forms of potential customers/users. It does not replace human interaction, but instead supplements it - allowing your admissions/sales/retention team to spend their time with those individuals that are in most need of assistance - whether that be because they are "hot leads" for a sale, students with a sincere interest, or customers needing assistance beyond the capabilities of an automatic system.
    Incentivized
    Read full review
    ZeroBounce
    At the outset of my position with my current company, we used a marketing automation system that was known as a swiss army knife: it could do many things, but none of them well. They had no built in functionality for boosting email deliverability. Digging in to find out what we could do to improve our authority, we learned we needed to clean our lists before sending. ZeroBounce does everything we need it to, and at a reasonable price. What more could you want?
    Incentivized
    Read full review
    Pros
    Conversica
    • Conversica is great at working low level leads and surfacing those that are in fact interested in your product or service.
    • Conversica is also useful in weeding out leads that are not strong.
    • Since Conversica is sending emails to various prospects, customers and opportunities, it allows sales, account managers, service etc, to focus on other activities, thereby saving time and freeing up resources.
    Incentivized
    Read full review
    ZeroBounce
    • Bulk List validation up to 25 IDs per action is useful in some situations, as we don't want to create a CSV file every time, and for this smaller number.
    • We sometimes use the email Finder option when we can't find an email for a person on any other platform.
    Incentivized
    Read full review
    Cons
    Conversica
    • The method of standing up campaigns can be a little tedious for administrators because it uses copy/paste of Salesforce Campaign ID instead of just searching for active Salesforce campaigns.
    • Understanding the conversation path options that the AI could take is improving greatly, but can still use some improvements for admin awareness when standing up a new conversation.
    • Understanding what conversation types exist and how they differ from one another is sometimes difficult to self-serv, but the Conversica team is always very good about helping out explaining these.
    Incentivized
    Read full review
    ZeroBounce
    • Navigating among bulk validation, CSV upload, and single-ID validation is hard, and sometimes finding them or switching between them can be made more user-friendly.
    • Results: After bulk validation, we receive the results in a Zip file, which is useful sometimes but not every time, as we have to un-zip, and there will be a different CSV file for each result. The final results can be made simple, like email ID in column A, results (valid or Invalid) in column B.
    Incentivized
    Read full review
    Likelihood to Renew
    Conversica
    Tool is extremely powerful but comes with a heavy price tag. As long as we close more than 30 deals with year with Conversica's assistance it will be an easy choice to renew. If we don't we will have to figure out if these funds are best spent in other lead generation places.
    Read full review
    ZeroBounce
    No answers on this topic
    Usability
    Conversica
    Standalone, it's very easy to use. It becomes a little more complicated when you're working with it as an integration in Salesforce.
    Incentivized
    Read full review
    ZeroBounce
    For the large suite of services that they offer their system is pretty easy to understand and navigate. ZeroBonce is also NOT one of those services that is constantly tweaking their UI and making it hard to find tasks that you regularly use. More complex tasks can be more challenging but that's understandable. They also have an extensive restful API that if technical enough allow you to automate some of your most used tasks. They stand behind their product with good documentation as well as high quality customer service.
    Incentivized
    Read full review
    Support Rating
    Conversica
    Our account manager and support rep have been extremely helpful in helping us get the system where we wanted it. Given our original use case as a lead qualifier, a lot of the conversations needed to be altered or exceptions created in order to provide the customization we needed. Our AM and support rep were able to accommodate most of our requests and were extremely helpful in working with us on a solution.
    Incentivized
    Read full review
    ZeroBounce
    We have used ZeroBounce for about 18 months and it works flawlessly. We are able to get all of our questions/issues answered immediately. Felt very comfortable with the product immediately - used their web site which walked us through it and were able to get up and running within minutes. I really haven't had any issues that required support.
    Incentivized
    Read full review
    Implementation Rating
    Conversica
    The implementation went smoothly. The only advice I would give for anybody looking to integrate Conversica with Salesforce is to ensure that either you or somebody within your organization has experience with process builder as you'll need to create some processes to force your leads into Salesforce campaigns for the Conversica system to pick them up.
    Incentivized
    Read full review
    ZeroBounce
    No answers on this topic
    Alternatives Considered
    Conversica
    I haven't looked into many other conversational ai products - we received a solid recommendation about using this and have been happy with the process and experience. Price was also pretty good, so we didn't feel a need to shop around on that front. If things change I'll do that homework, but we're happy for now
    Incentivized
    Read full review
    ZeroBounce
    We considered AtData since it was recommended by a colleague who has used it in the past. We ultimately ended up going with ZeroBounce based on the cost and documentation/resources available. Email validation tools are probably very similar, but ZeroBounce seemed the simplest for us, and we needed to implement one fast, so activation time was very quick.
    Incentivized
    Read full review
    Return on Investment
    Conversica
    • We have found that each conversation type has a different ROI. Some are very hard to report off of, whereas others are easy. this is because some are more built around building awareness of what we offer where they may not purchase it for months down the line.
    • Has helped us to save on salaries. If staff were to try to do the same thing our AI Assistant does, it would take them many hours to be as successful.
    Incentivized
    Read full review
    ZeroBounce
    • Our deliverability is approximately 99% on most emails we send thanks to ZeroBounce
    • We've had an increase in our domain reputation
    • The price is affordable and similar to other tools that do the same, but are not as accurate as ZeroBounce
    Incentivized
    Read full review
    ScreenShots

    Conversica Screenshots

    Screenshot of Dashboard showing an overview of important metrics, like response rates, hot leads and top-performing lead sources

    ZeroBounce Screenshots

    Screenshot of email list bulk validation, with tools to increase the chances of landing in the inbox. Emails can be tested to see if they'll go to the inbox, and Activity Data displays extra insights about subscribers.Screenshot of ZeroBounce's Executive Overview report that shows: 
-Top Domains : This shows the top 10 domains found in an email list and breaks it down by percentages, giving a better picture of the different domains in the database for planning.
-Validation Results: provides the overall statistics of the different email validation results of the entire file, showing how many emails in thelist were valid, invalid, spam traps, catch-all, unknown or abuse (complainers).
-Data Appends: This shows how successful ZeroBounce was in appending additional data to the email list. For some contacts, the email checker will add the subscriber’s first and last name, gender, location and age of the email address.
-IP Location Data Appends: If uploading the IP addresses along with emails, the report will show the demographics by top countries and top regions/states.Screenshot of Email deliverability testing: The mail server tester can be used to check configurations. The inbox placement tester shows where emails will land. The inbox tester shows if the email could land in spam to fix it ahead of time.Screenshot of IP and domain blacklisting: ZeroBounce can be used to monitor an IP and domain to make sure they never end up on an email blacklist, running hundreds of daily tests to keep users updated, and making it easier to get delisted.Screenshot of where to see if an IP and domain are blocked: ZeroBounce can be used to monitor an IP and domain to make sure they never end up on an email blacklist, running hundreds of daily tests to keep users updated, and making it easier to get delisted.