What users are saying about

Coosto vs Mention

Coosto
5 Ratings
Mention
39 Ratings

Coosto

5 Ratings
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Score 10 out of 100

Based on 5 reviews and ratings

Mention

39 Ratings
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Score 8 out of 100

Based on 39 reviews and ratings

Attribute Ratings

  • Coosto is rated higher in 1 area: Likelihood to Recommend

Likelihood to Recommend

10.0

Coosto

100%
3 Ratings
6.5

Mention

65%
21 Ratings

Performance

Coosto

N/A
0 Ratings
9.2

Mention

92%
6 Ratings

Support Rating

Coosto

N/A
0 Ratings
9.3

Mention

93%
16 Ratings

Likelihood to Recommend

Coosto

Coosto is an excellent all platform social media management tool, in which you can do (almost) everything.

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Margaret Massop | TrustRadius Reviewer
Margaret Massop
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Mention

I would ask if they have ever used a software like Mention before, if not, I would totally suggest they start with it. It's easy to use, easy to set up and while it may be confusing at first, it's probably the cheapest and most effective. My suggestion to a new marketer or first-time user of this kind of software would be Mention.

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Mark Anderson | TrustRadius Reviewer
Mark Anderson
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Pros

Coosto

  • Quick, easy to use SQL based search functionality.
  • Simple interface with useful predesigned measures.

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Anonymous | TrustRadius Reviewer
Verified User
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Mention

  • Mention has nice support and implementation function. They will do some of the harder work for you (e.g. refining your alerts).
  • It helps us to easily track and rank influencers, which improves the effectiveness of our Public Relations (PR).
  • You can filter and refine alerts e.g. by language. This is useful if you want to break into new markets.

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Anonymous | TrustRadius Reviewer
Verified User
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Cons

Coosto

  • The dashboard is only useable in full screen, not in compartments
  • Rather expensive

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Bram Koopman | TrustRadius Reviewer
Bram Koopman
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Mention

  • Yes, I just said it is clean and easy to use, but there is always room for improvement in even the most perfect software. I would personally love to see the ability to custom message options a bit more or just customize the look and feel of your dashboard.
  • Bugs. Mention works great 95% of the time. The other 5%, you may run into major crashes or see mentions that you cleared coming back, etc., but nothing that is a deal breaker or unexpected with a tool like this. Worth noting nonetheless!
  • Better plans. This is a small issue, but I wish the lower plans has some basic reporting.

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Aaron Treguboff | TrustRadius Reviewer
Aaron Treguboff
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Pricing Details

Coosto

General

Free Trial
—
Free/Freemium Version
—
Premium Consulting/Integration Services
Yes
Entry-level set up fee?
No

Starting Price

—

Coosto Editions & Modules

—
Additional Pricing Details
Custom Pricing. We look at main application, number of users, etc. API integration, inclusion of offline media, inclusion of geographical data and optional consulting require a small additional fee.

Mention

General

Free Trial
Yes
Free/Freemium Version
Yes
Premium Consulting/Integration Services
—
Entry-level set up fee?
No

Starting Price

$0 per month

Mention Editions & Modules

Edition
Solo$29.001
Starter$99.001
CompanyCustom1
  1. per month
Additional Pricing Details
—

Performance

Coosto

No score
No answers yet
No answers on this topic

Mention

Mention 9.2
Based on 6 answers
Mention works quickly and its user interface is easy to use. Alerts update regularly and I've never noticed any lag. It integrates with our CRM via Zapier, but this is not something which we use yet. The only thing I would say is that it takes time for Mention to reach its full potential. It only starts to rank influences from when you set up the alert, so it can take a few weeks to build a map of your influencers.

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Anonymous | TrustRadius Reviewer
Verified User
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Support Rating

Coosto

No score
No answers yet
No answers on this topic

Mention

Mention 9.3
Based on 16 answers
Mention always responded promptly and gave excellent support. Any problem we had with the software, from login trouble to broken features were addressed quickly. There was once a problem with our quota, where we were unable to see results we should have been able to see. We sent an email, and within an hour, the situation was resolved!

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Kenny King | TrustRadius Reviewer
Kenny King
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Alternatives Considered

Coosto

Coosto is more powerful than the version of Hootsuite we used.

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Margaret Massop | TrustRadius Reviewer
Margaret Massop
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Mention

Currently, there are no other tools available with the features that Mention has possible according to our knowledge and experience. We firmly believe that Mention has placed themselves in a category all of their own. In the ten years, our company has been around. We have yet to come across any other companies like Mention. Pretty sure there may be another company or competition. None like Mention in our opinion are available, however.

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Stephen Thomas | TrustRadius Reviewer
Stephen Thomas
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Return on Investment

Coosto

  • Positive impact on communications strategies.
  • Negative impact as product is often used for collecting metrics. Most of Coosto's metrics shouldn't be used for strategic or design decisions.

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Anonymous | TrustRadius Reviewer
Verified User
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Mention

  • Mention has had a positive impact on my business because it gives people the impression that I was following them, even if I might not have been. It makes me appear active on all social media platforms, even if I ONLY look at my mentions each day!
  • Because I have only used the free plan but have benefitted greatly, I would say that my ROI is fantastic!
  • The only negative impact that Mention has is that I do get a daily email in my inbox, and it is one more thing to check. However, it is worth the time.

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Heidi Butkus | TrustRadius Reviewer
Heidi Butkus
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Screenshots

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