What users are saying about
57 Ratings
2 Ratings
57 Ratings
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Score 6 out of 100
2 Ratings
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Score 9.9 out of 100

Feature Set Ratings

  • Copper ranks higher in 3 feature sets: Customization, Security, Platform
  • Lasso CRM ranks higher in 6 feature sets: Sales Force Automation, Customer Service & Support, Marketing Automation, CRM Project Management, CRM Reporting & Analytics, Integrations with 3rd-party Software

Sales Force Automation

4.6

Copper

46%
8.9

Lasso CRM

89%
Lasso CRM ranks higher in 5/9 features

Customer data management / contact management

6.0
60%
18 Ratings
8.1
81%
2 Ratings

Workflow management

3.3
33%
17 Ratings
6.2
62%
2 Ratings

Territory management

5.0
50%
4 Ratings
N/A
0 Ratings

Opportunity management

5.6
56%
17 Ratings
10.0
100%
1 Rating

Integration with email client (e.g., Outlook or Gmail)

8.3
83%
18 Ratings
10.0
100%
1 Rating

Contract management

5.9
59%
9 Ratings
N/A
0 Ratings

Quote & order management

2.0
20%
7 Ratings
N/A
0 Ratings

Interaction tracking

4.5
45%
17 Ratings
10.0
100%
1 Rating

Channel / partner relationship management

1.1
11%
7 Ratings
N/A
0 Ratings

Customer Service & Support

3.6

Copper

36%
5.0

Lasso CRM

50%
Copper ranks higher in 2/3 features

Case management

2.9
29%
9 Ratings
N/A
0 Ratings

Call center management

3.3
33%
5 Ratings
N/A
0 Ratings

Help desk management

4.4
44%
7 Ratings
5.0
50%
1 Rating

Marketing Automation

2.9

Copper

29%
9.9

Lasso CRM

99%
Lasso CRM ranks higher in 2/2 features

Lead management

4.4
44%
15 Ratings
10.0
100%
2 Ratings

Email marketing

1.4
14%
9 Ratings
9.9
99%
2 Ratings

CRM Project Management

3.8

Copper

38%
8.1

Lasso CRM

81%
Lasso CRM ranks higher in 2/3 features

Task management

4.7
47%
18 Ratings
8.1
81%
2 Ratings

Billing and invoicing management

1.7
17%
5 Ratings
N/A
0 Ratings

Reporting

5.0
50%
16 Ratings
8.1
81%
2 Ratings

CRM Reporting & Analytics

6.3

Copper

63%
6.6

Lasso CRM

66%
Copper ranks higher in 2/3 features

Forecasting

5.6
56%
15 Ratings
N/A
0 Ratings

Pipeline visualization

6.9
69%
17 Ratings
8.0
80%
1 Rating

Customizable reports

6.4
64%
15 Ratings
5.2
52%
2 Ratings

Customization

5.1

Copper

51%
5.0

Lasso CRM

50%
Copper ranks higher in 3/4 features

Custom fields

8.0
80%
18 Ratings
5.0
50%
1 Rating

Custom objects

4.9
49%
12 Ratings
5.0
50%
1 Rating

Scripting environment

4.1
41%
3 Ratings
N/A
0 Ratings

API for custom integration

3.5
35%
8 Ratings
N/A
0 Ratings

Security

8.4

Copper

84%
8.1

Lasso CRM

81%
Copper ranks higher in 1/2 features

Single sign-on capability

8.9
89%
12 Ratings
8.0
80%
1 Rating

Role-based user permissions

8.0
80%
12 Ratings
8.1
81%
2 Ratings

Social CRM

2.1

Copper

21%

Lasso CRM

Feature Set Not Supported
N/A
Copper ranks higher in 2/2 features

Social data

2.2
22%
12 Ratings
N/A
0 Ratings

Social engagement

2.0
20%
7 Ratings
N/A
0 Ratings

Integrations with 3rd-party Software

2.0

Copper

20%
8.0

Lasso CRM

80%
Copper ranks higher in 1/2 features

Marketing automation

3.0
30%
12 Ratings
8.0
80%
1 Rating

Compensation management

1.0
10%
1 Rating
N/A
0 Ratings

Platform

7.2

Copper

72%
5.0

Lasso CRM

50%
Copper ranks higher in 1/1 features

Mobile access

7.2
72%
16 Ratings
5.0
50%
1 Rating

Attribute Ratings

  • Lasso CRM is rated higher in 1 area: Likelihood to Recommend

Likelihood to Recommend

3.0

Copper

30%
19 Ratings
9.9

Lasso CRM

99%
2 Ratings

Usability

4.7

Copper

47%
10 Ratings

Lasso CRM

N/A
0 Ratings

Support Rating

2.8

Copper

28%
12 Ratings

Lasso CRM

N/A
0 Ratings

Likelihood to Recommend

Copper

It is very easy to use to enter client information and opportunities, as well as follow-up tasks. I use the program every day to set myself up with a client follow-up list on a specific day each week when I either call a client, follow up on an opportunity, or simply schedule a service for them.
Mark Caliendo | TrustRadius Reviewer

Lasso CRM

Lasso is a simple and easy-to-use CRM, above and beyond the daily tasks that the sales team or sales assistant complete, it allows our accounting department to generate reports and prepare invoices accordingly for commissions generated based on sales of condos.
Nathalie Harput | TrustRadius Reviewer

Pros

Copper

  • I think the Opportunities Pipeline is probably the best feature of the CRM. The versatility of it allows for pipelines to be made for not only sales but myriad of other ways.
  • Copper's commitment to customer satisfaction is pretty spectacular. Many CRMs aren't as dedicated to this and provide their customers with simple how to articles that fall short of being an actual help.
  • Copper's ability to sync with Google is an undersold perk. If a company relies on the Google workspace, Copper is an amazing tool to work alongside with Google.
Anonymous | TrustRadius Reviewer

Lasso CRM

  • Easy capture of eleads from multiple sources. Lasso automatically captures potential buyers who submit for more information across multiple sources, including on social media, BDX, our website, and others.
  • Lasso helps keep everything organized, from dividing the sales efforts of multiple sales people across multiple neighborhoods, to allowing us to track which floorplans and lots our potential buyers are interested in.
  • Setting up a robust prospect nurturing plan is easy, allowing our sales team to effortlessly follow pre-determined templates for follow up.
Anonymous | TrustRadius Reviewer

Cons

Copper

  • Copper automatically pulls leads' social information and picture. Sometimes this information is not accurate.
  • We did not have a successful integration with RingCentral (web phone and meeting app) but this isn't a huge drawback.
  • I am pleased using Copper and can't think of any other cons since implementation.
Erik Viager | TrustRadius Reviewer

Lasso CRM

  • Connection between inventory and sales modules.
  • Calculation of commissions of representatives using the tool (not outside realtors).
  • Price revisions.
Nathalie Harput | TrustRadius Reviewer

Pricing Details

Copper

General

Free Trial
Yes
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Starting Price

$25 per month per user

Copper Editions & Modules

Edition
Basic$25.001
Professional$59.001
Business$119.001
  1. per month per user
Additional Pricing Details

Lasso CRM

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Starting Price

Lasso CRM Editions & Modules

Additional Pricing Details

Usability

Copper

Copper 4.7
Based on 10 answers
I would rate Copper overall usability as a 10. It is easy to use. I am not extremely computer friendly so I needed to find something that would fit what I can do. Copper definitely fit the bill. I would highly recommend it to anyone of any level of computer knowledge.
Jason Tenzer | TrustRadius Reviewer

Lasso CRM

No score
No answers yet
No answers on this topic

Support Rating

Copper

Copper 2.8
Based on 12 answers
It has been so far so good, they have been quick to respond to queries, and do follow up as well. But then again this is a work in progress and I guess they would not have a solution to every problem every posed to them right away. Hence I will refrain from making any judgments.
Ben J. Varghese | TrustRadius Reviewer

Lasso CRM

No score
No answers yet
No answers on this topic

Alternatives Considered

Copper

ProsperWorks is just an amazing lightweight CRM. Unless you're a large organization that needs to build out crazy custom reporting and tools that integrate into your CRM, Prosperworks is the best bet. Instead of being an IT project that you need to get a bunch of other people involved in, it just works and allows the very basic job of managing customer relationships to be done effectively. Salesforce is too bloated for a small organization, and while HubSpot is pretty decent it just doesn't match the Gmail integration and usability of Prosperworks.
Scott Entwistle | TrustRadius Reviewer

Lasso CRM

No answers on this topic

Return on Investment

Copper

  • Speed to call leads has increased for us over 32%.
  • Opportunities have not fallen through the cracks with collaboration efforts from CS and Sales.
  • Saves us time inputting information into just Copper vs. multiple clicks and crappy integrations with other CRMs.
Kelly Wasden | TrustRadius Reviewer

Lasso CRM

  • Lasso has given us a cost-effective way to manage and nurture our clients, with extra homebuilding-related features to make our efforts more successful.
  • We have an easy way to track the client prospecting and nurturing efforts of sales staff, even those located across the country from the corporate office.
  • Lasso has lead to more effective sales efforts, as client nurturing processes are built right in to the platform for them to follow.
Anonymous | TrustRadius Reviewer

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