What users are saying about
57 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener'>trScore algorithm: Learn more.</a>Score 6 out of 100
Based on 57 reviews and ratings
4 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener'>trScore algorithm: Learn more.</a>Score 3 out of 100
Based on 4 reviews and ratings
Feature Set Ratings
- Norada Solve360 ranks higher in 8 feature sets: Sales Force Automation, Customer Service & Support, Marketing Automation, CRM Project Management, CRM Reporting & Analytics, Customization, Security, Social CRM
Sales Force Automation

4.6
Copper
46%

7.8
Norada Solve360
78%
Norada Solve360 ranks higher in 8/9 features
Norada Solve360 ranks higher in 8/9 features
Customer data management / contact management

6.0
60%
18 Ratings

9.0
90%
1 Rating
Workflow management

3.3
33%
17 Ratings

7.0
70%
1 Rating
Territory management

5.0
50%
4 Ratings

8.0
80%
1 Rating
Opportunity management

5.6
56%
17 Ratings

6.0
60%
1 Rating
Integration with email client (e.g., Outlook or Gmail)

8.3
83%
18 Ratings

8.0
80%
1 Rating
Contract management

5.9
59%
9 Ratings

9.0
90%
1 Rating
Quote & order management

2.0
20%
7 Ratings

5.0
50%
1 Rating
Interaction tracking

4.4
44%
17 Ratings

10.0
100%
1 Rating
Channel / partner relationship management

1.1
11%
7 Ratings

8.0
80%
1 Rating
Customer Service & Support

3.5
Copper
35%

8.7
Norada Solve360
87%
Norada Solve360 ranks higher in 3/3 features
Norada Solve360 ranks higher in 3/3 features
Case management

2.9
29%
9 Ratings

7.0
70%
1 Rating
Call center management

3.3
33%
5 Ratings

10.0
100%
1 Rating
Help desk management

4.4
44%
7 Ratings

9.0
90%
1 Rating
Marketing Automation

2.9
Copper
29%

6.0
Norada Solve360
60%
Norada Solve360 ranks higher in 2/2 features
Norada Solve360 ranks higher in 2/2 features
Lead management

4.3
43%
15 Ratings

7.0
70%
1 Rating
Email marketing

1.4
14%
9 Ratings

5.0
50%
1 Rating
CRM Project Management

3.8
Copper
38%

7.5
Norada Solve360
75%
Norada Solve360 ranks higher in 2/3 features
Norada Solve360 ranks higher in 2/3 features
Task management

4.7
47%
18 Ratings

8.0
80%
1 Rating
Billing and invoicing management

1.7
17%
5 Ratings

7.0
70%
1 Rating
Reporting

5.0
50%
16 Ratings

N/A
0 Ratings
CRM Reporting & Analytics

6.3
Copper
63%

9.0
Norada Solve360
90%
Norada Solve360 ranks higher in 3/3 features
Norada Solve360 ranks higher in 3/3 features
Forecasting

5.6
56%
15 Ratings

9.0
90%
1 Rating
Pipeline visualization

6.9
69%
17 Ratings

10.0
100%
1 Rating
Customizable reports

6.4
64%
15 Ratings

8.0
80%
1 Rating
Customization

5.1
Copper
51%

9.5
Norada Solve360
95%
Norada Solve360 ranks higher in 4/4 features
Norada Solve360 ranks higher in 4/4 features
Custom fields

8.0
80%
18 Ratings

10.0
100%
1 Rating
Custom objects

4.9
49%
12 Ratings

10.0
100%
1 Rating
Scripting environment

4.1
41%
3 Ratings

8.0
80%
1 Rating
API for custom integration

3.5
35%
8 Ratings

10.0
100%
1 Rating
Security

8.4
Copper
84%

10.0
Norada Solve360
100%
Norada Solve360 ranks higher in 2/2 features
Norada Solve360 ranks higher in 2/2 features
Single sign-on capability

8.9
89%
12 Ratings

10.0
100%
1 Rating
Role-based user permissions

8.0
80%
12 Ratings

10.0
100%
1 Rating
Social CRM

2.1
Copper
21%

8.0
Norada Solve360
80%
Norada Solve360 ranks higher in 2/2 features
Norada Solve360 ranks higher in 2/2 features
Social data

2.2
22%
12 Ratings

8.0
80%
1 Rating
Social engagement

2.0
20%
7 Ratings

8.0
80%
1 Rating
Integrations with 3rd-party Software

2.0
Copper
20%

Norada Solve360
Feature Set Not Supported
N/A
Copper ranks higher in 2/2 features
Copper ranks higher in 2/2 features
Marketing automation

3.0
30%
12 Ratings

N/A
0 Ratings
Compensation management

1.0
10%
1 Rating

N/A
0 Ratings
Platform

7.2
Copper
72%

Norada Solve360
Feature Set Not Supported
N/A
Copper ranks higher in 1/1 features
Copper ranks higher in 1/1 features
Mobile access

7.2
72%
16 Ratings

N/A
0 Ratings
Attribute Ratings
- Norada Solve360 is rated higher in 2 areas: Likelihood to Recommend, Support Rating
Likelihood to Recommend

3.0
Copper
30%
19 Ratings

7.0
Norada Solve360
70%
1 Rating
Usability

4.7
Copper
47%
10 Ratings

Norada Solve360
N/A
0 Ratings
Support Rating

2.8
Copper
28%
12 Ratings

9.0
Norada Solve360
90%
2 Ratings
Likelihood to Recommend
Copper
It is very easy to use to enter client information and opportunities, as well as follow-up tasks. I use the program every day to set myself up with a client follow-up list on a specific day each week when I either call a client, follow up on an opportunity, or simply schedule a service for them.
Director of Sales
Invert EnvironmentalEnvironmental Services, 1-10 employees
Norada Solve360
If you're working with a lot of clients and are working in one field Norada is perfect. I found it difficult to configure it to work precisely as I want to for a multi-field company that offers two very different products whose sales teams should never meet, yet know about each other.
Project Manager
Baltic4youMarketing and Advertising, 1-10 employees
Pros
Copper
- I think the Opportunities Pipeline is probably the best feature of the CRM. The versatility of it allows for pipelines to be made for not only sales but myriad of other ways.
- Copper's commitment to customer satisfaction is pretty spectacular. Many CRMs aren't as dedicated to this and provide their customers with simple how to articles that fall short of being an actual help.
- Copper's ability to sync with Google is an undersold perk. If a company relies on the Google workspace, Copper is an amazing tool to work alongside with Google.

Verified User
Employee in Other
Financial Services Company, 51-200 employeesNorada Solve360
- Contact database.
- Integrated communications and communication history across projects.
- Task lists and objectives.
Project Manager
Baltic4youMarketing and Advertising, 1-10 employees
Cons
Copper
- Copper automatically pulls leads' social information and picture. Sometimes this information is not accurate.
- We did not have a successful integration with RingCentral (web phone and meeting app) but this isn't a huge drawback.
- I am pleased using Copper and can't think of any other cons since implementation.
Manager, Business Development
Manifest LLCMarketing and Advertising, 51-200 employees
Norada Solve360
- More advanced filters for tasks.
- More advanced project organization elements.
Project Manager
Baltic4youMarketing and Advertising, 1-10 employees
Pricing Details
Copper
General
Free Trial
Yes
Free/Freemium Version
—Premium Consulting/Integration Services
—Entry-level set up fee?
No
Starting Price
$25 per month per user
Copper Editions & Modules
Edition
Basic | $25.001 |
---|---|
Professional | $59.001 |
Business | $119.001 |
- per month per user
Additional Pricing Details
—Norada Solve360
General
Free Trial
—Free/Freemium Version
—Premium Consulting/Integration Services
—Entry-level set up fee?
—Starting Price
$39 per month
Norada Solve360 Editions & Modules
—
Additional Pricing Details
—Usability
Copper
Copper 4.7
Based on 10 answers
I would rate Copper overall usability as a 10. It is easy to use. I am not extremely computer friendly so I needed to find something that would fit what I can do. Copper definitely fit the bill. I would highly recommend it to anyone of any level of computer knowledge.
President
Golf Advisory CouncilSports, 1-10 employees
Norada Solve360
No score
No answers yet
No answers on this topic
Support Rating
Copper
Copper 2.8
Based on 12 answers
It has been so far so good, they have been quick to respond to queries, and do follow up as well. But then again this is a work in progress and I guess they would not have a solution to every problem every posed to them right away. Hence I will refrain from making any judgments.
Manager, Sales Readiness
NytroComputer Software, 51-200 employees
Norada Solve360
Norada Solve360 9.0
Based on 2 answers
I have received fast answers to any questions I have ever had. The support staff knows how to work with less tech-literate people and is patient enough to explain. Even if my issue was not solvable the support staff gave me another way to get the job done.
Project Manager
Baltic4youMarketing and Advertising, 1-10 employees
Alternatives Considered
Copper
ProsperWorks is just an amazing lightweight CRM. Unless you're a large organization that needs to build out crazy custom reporting and tools that integrate into your CRM, Prosperworks is the best bet. Instead of being an IT project that you need to get a bunch of other people involved in, it just works and allows the very basic job of managing customer relationships to be done effectively. Salesforce is too bloated for a small organization, and while HubSpot is pretty decent it just doesn't match the Gmail integration and usability of Prosperworks.
Founder
Predictable HireHuman Resources, 1-10 employees
Norada Solve360
No answers on this topic
Return on Investment
Copper
- Speed to call leads has increased for us over 32%.
- Opportunities have not fallen through the cracks with collaboration efforts from CS and Sales.
- Saves us time inputting information into just Copper vs. multiple clicks and crappy integrations with other CRMs.
Sr. Account Executive
MotivosityHuman Resources, 11-50 employees
Norada Solve360
- Easy to keep track of client needs.
- Easy to work in a team with the same client base.
- Easy to organize work.
Project Manager
Baltic4youMarketing and Advertising, 1-10 employees