Copper vs Womply | TrustRadius

What users are saying about

Score 6.1 out of 10

Based on 57 reviews and ratings

Score 8.3 out of 10

Based on 2 reviews and ratings

Feature Set Ratings

Womply ranks higher in 1 feature set: Integrations with 3rd-party Software

Sales Force Automation

4.6

Copper

46%

Womply

Feature Set Not Supported

N/A

Copper ranks higher in 9/9 features

Customer data management / contact management

6.0

60%

18 Ratings

N/A

0 Ratings

Workflow management

3.3

33%

17 Ratings

N/A

0 Ratings

Territory management

5.0

50%

4 Ratings

N/A

0 Ratings

Opportunity management

5.6

56%

17 Ratings

N/A

0 Ratings

Integration with email client (e.g., Outlook or Gmail)

8.3

83%

18 Ratings

N/A

0 Ratings

Contract management

5.9

59%

9 Ratings

N/A

0 Ratings

Quote & order management

2.0

20%

7 Ratings

N/A

0 Ratings

Interaction tracking

4.4

44%

17 Ratings

N/A

0 Ratings

Channel / partner relationship management

1.1

11%

7 Ratings

N/A

0 Ratings

Customer Service & Support

3.5

Copper

35%

Womply

Feature Set Not Supported

N/A

Copper ranks higher in 3/3 features

Case management

2.9

29%

9 Ratings

N/A

0 Ratings

Call center management

3.3

33%

5 Ratings

N/A

0 Ratings

Help desk management

4.4

44%

7 Ratings

N/A

0 Ratings

Marketing Automation

2.9

Copper

29%

Womply

Feature Set Not Supported

N/A

Copper ranks higher in 2/2 features

Lead management

4.3

43%

15 Ratings

N/A

0 Ratings

Email marketing

1.4

14%

9 Ratings

N/A

0 Ratings

CRM Project Management

3.8

Copper

38%

Womply

Feature Set Not Supported

N/A

Copper ranks higher in 3/3 features

Task management

4.7

47%

18 Ratings

N/A

0 Ratings

Billing and invoicing management

1.7

17%

5 Ratings

N/A

0 Ratings

Reporting

5.0

50%

16 Ratings

N/A

0 Ratings

CRM Reporting & Analytics

6.3

Copper

63%

Womply

Feature Set Not Supported

N/A

Copper ranks higher in 3/3 features

Forecasting

5.6

56%

15 Ratings

N/A

0 Ratings

Pipeline visualization

6.9

69%

17 Ratings

N/A

0 Ratings

Customizable reports

6.4

64%

15 Ratings

N/A

0 Ratings

Customization

5.1

Copper

51%

Womply

Feature Set Not Supported

N/A

Copper ranks higher in 4/4 features

Custom fields

8.0

80%

18 Ratings

N/A

0 Ratings

Custom objects

4.9

49%

12 Ratings

N/A

0 Ratings

Scripting environment

4.1

41%

3 Ratings

N/A

0 Ratings

API for custom integration

3.5

35%

8 Ratings

N/A

0 Ratings

Security

8.4

Copper

84%

Womply

Feature Set Not Supported

N/A

Copper ranks higher in 2/2 features

Single sign-on capability

8.9

89%

12 Ratings

N/A

0 Ratings

Role-based user permissions

8.0

80%

12 Ratings

N/A

0 Ratings

Social CRM

2.1

Copper

21%

Womply

Feature Set Not Supported

N/A

Copper ranks higher in 2/2 features

Social data

2.2

22%

12 Ratings

N/A

0 Ratings

Social engagement

2.0

20%

7 Ratings

N/A

0 Ratings

Integrations with 3rd-party Software

2.0

Copper

20%

9.0

Womply

90%

Copper ranks higher in 1/2 features

Marketing automation

3.0

30%

12 Ratings

9.0

90%

1 Rating

Compensation management

1.0

10%

1 Rating

N/A

0 Ratings

Platform

7.2

Copper

72%

Womply

Feature Set Not Supported

N/A

Copper ranks higher in 1/1 features

Mobile access

7.2

72%

16 Ratings

N/A

0 Ratings

Attribute Ratings

Womply is rated higher in 1 area: Likelihood to Recommend

Copper

30%

19 Ratings

7.0

Womply

70%

1 Rating

Copper

47%

10 Ratings

Womply

N/A

0 Ratings

Copper

29%

12 Ratings

Womply

N/A

0 Ratings

Pros

I think the Opportunities Pipeline is probably the best feature of the CRM. The versatility of it allows for pipelines to be made for not only sales but myriad of other ways.
Copper's commitment to customer satisfaction is pretty spectacular. Many CRMs aren't as dedicated to this and provide their customers with simple how to articles that fall short of being an actual help.
Copper's ability to sync with Google is an undersold perk. If a company relies on the Google workspace, Copper is an amazing tool to work alongside with Google.

Read full review

Verified User

Employee in Other

Financial Services Company, 51-200 employees

View all 19 answers on this topic

Invites credit card users to leave a review.
Alerts me when a review has been made.
It can also provide an automated response on the rated website.

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Verified User

Manager in Other

Retail Company, 11-50 employees

View all 1 answers on this topic

Cons

Copper automatically pulls leads' social information and picture. Sometimes this information is not accurate.
We did not have a successful integration with RingCentral (web phone and meeting app) but this isn't a huge drawback.
I am pleased using Copper and can't think of any other cons since implementation.

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Erik Viager

Manager, Business Development

Manifest LLCMarketing and Advertising, 51-200 employees

View all 19 answers on this topic

The automated responses to ratings are a too mechanical in response.
There is not a lot of direct follow up with me as a user.
It would be helpful if a person at Womply would put together a monthly review and opportunities that we might be missing out on.

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Verified User

Manager in Other

Retail Company, 11-50 employees

View all 1 answers on this topic

Pricing Details

General

Free Trial

Yes

Free/Freemium Version

—

Premium Consulting/Integration Services

—

Entry-level set up fee?

Starting Price

$25 per month per user

Copper Editions & Modules

Edition

Basic	$25.00¹
Professional	$59.00¹
Business	$119.00¹

per month per user

Additional Pricing Details

—

General

Free Trial

Yes

Free/Freemium Version

Yes

Premium Consulting/Integration Services

—

Entry-level set up fee?

Optional

Starting Price

—

Womply Editions & Modules

—

Additional Pricing Details

Pricing is variable based on product, but in general Womply's products are priced below comparable alternatives in the market.

Usability

Copper 4.7

Based on 10 answers

I would rate Copper overall usability as a 10. It is easy to use. I am not extremely computer friendly so I needed to find something that would fit what I can do. Copper definitely fit the bill. I would highly recommend it to anyone of any level of computer knowledge.

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Jason Tenzer

President

Golf Advisory CouncilSports, 1-10 employees

View all 10 answers on this topic

No score

No answers yet

No answers on this topic

Support Rating

Copper 2.9

Based on 12 answers

It has been so far so good, they have been quick to respond to queries, and do follow up as well. But then again this is a work in progress and I guess they would not have a solution to every problem every posed to them right away. Hence I will refrain from making any judgments.

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Ben J. Varghese

Manager, Sales Readiness

NytroComputer Software, 51-200 employees

View all 12 answers on this topic

No score

No answers yet

No answers on this topic

Alternatives Considered

ProsperWorks is just an amazing lightweight CRM. Unless you're a large organization that needs to build out crazy custom reporting and tools that integrate into your CRM, Prosperworks is the best bet. Instead of being an IT project that you need to get a bunch of other people involved in, it just works and allows the very basic job of managing customer relationships to be done effectively. Salesforce is too bloated for a small organization, and while HubSpot is pretty decent it just doesn't match the Gmail integration and usability of Prosperworks.

Read full review

Scott Entwistle

Founder

Predictable HireHuman Resources, 1-10 employees

View all 19 answers on this topic

No answers on this topic

Return on Investment

Speed to call leads has increased for us over 32%.
Opportunities have not fallen through the cracks with collaboration efforts from CS and Sales.
Saves us time inputting information into just Copper vs. multiple clicks and crappy integrations with other CRMs.

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Kelly Wasden

Sr. Account Executive

MotivosityHuman Resources, 11-50 employees

View all 19 answers on this topic

There are no hard numbers but we do average 3-4 reviews per week when it used to be 1 or 2 a month.
More ratings, especially positive, helps reflect on our business model and are good for us to see how we are really doing with customers.

Read full review

Verified User

Manager in Other

Retail Company, 11-50 employees

View all 1 answers on this topic

Copper

Womply

Copper

Womply

Customer data management / contact management

Workflow management

Territory management

Opportunity management

Integration with email client (e.g., Outlook or Gmail)

Contract management

Quote & order management

Interaction tracking

Channel / partner relationship management

Copper

Womply

Case management

Call center management

Help desk management

Copper

Womply

Lead management

Email marketing

Copper

Womply

Task management

Billing and invoicing management

Reporting

Copper

Womply

Forecasting

Pipeline visualization

Customizable reports

Copper

Womply

Custom fields

Custom objects

Scripting environment

API for custom integration

Copper

Womply

Single sign-on capability

Role-based user permissions

Copper

Womply

Social data

Social engagement

Copper

Womply

Marketing automation

Compensation management

Copper

Womply

Mobile access

Copper

Womply

Copper

Womply

Copper

Womply

Likelihood to Recommend

Copper

Womply

Pros

Copper

Womply

Cons

Copper

Womply

Pricing Details

General

Free Trial

Free/Freemium Version

Premium Consulting/Integration Services

Entry-level set up fee?

Starting Price

Copper Editions & Modules

Edition

Additional Pricing Details

General

Free Trial