What users are saying about
57 Ratings
2 Ratings
57 Ratings
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Score 6.1 out of 100
2 Ratings
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Score 8.3 out of 100

Feature Set Ratings

  • Womply ranks higher in 1 feature set: Integrations with 3rd-party Software

Sales Force Automation

4.6

Copper

46%

Womply

Feature Set Not Supported
N/A
Copper ranks higher in 9/9 features

Customer data management / contact management

6.0
60%
18 Ratings
N/A
0 Ratings

Workflow management

3.3
33%
17 Ratings
N/A
0 Ratings

Territory management

5.0
50%
4 Ratings
N/A
0 Ratings

Opportunity management

5.6
56%
17 Ratings
N/A
0 Ratings

Integration with email client (e.g., Outlook or Gmail)

8.3
83%
18 Ratings
N/A
0 Ratings

Contract management

5.9
59%
9 Ratings
N/A
0 Ratings

Quote & order management

2.0
20%
7 Ratings
N/A
0 Ratings

Interaction tracking

4.4
44%
17 Ratings
N/A
0 Ratings

Channel / partner relationship management

1.1
11%
7 Ratings
N/A
0 Ratings

Customer Service & Support

3.5

Copper

35%

Womply

Feature Set Not Supported
N/A
Copper ranks higher in 3/3 features

Case management

2.9
29%
9 Ratings
N/A
0 Ratings

Call center management

3.3
33%
5 Ratings
N/A
0 Ratings

Help desk management

4.4
44%
7 Ratings
N/A
0 Ratings

Marketing Automation

2.9

Copper

29%

Womply

Feature Set Not Supported
N/A
Copper ranks higher in 2/2 features

Lead management

4.3
43%
15 Ratings
N/A
0 Ratings

Email marketing

1.4
14%
9 Ratings
N/A
0 Ratings

CRM Project Management

3.8

Copper

38%

Womply

Feature Set Not Supported
N/A
Copper ranks higher in 3/3 features

Task management

4.7
47%
18 Ratings
N/A
0 Ratings

Billing and invoicing management

1.7
17%
5 Ratings
N/A
0 Ratings

Reporting

5.0
50%
16 Ratings
N/A
0 Ratings

CRM Reporting & Analytics

6.3

Copper

63%

Womply

Feature Set Not Supported
N/A
Copper ranks higher in 3/3 features

Forecasting

5.6
56%
15 Ratings
N/A
0 Ratings

Pipeline visualization

6.9
69%
17 Ratings
N/A
0 Ratings

Customizable reports

6.4
64%
15 Ratings
N/A
0 Ratings

Customization

5.1

Copper

51%

Womply

Feature Set Not Supported
N/A
Copper ranks higher in 4/4 features

Custom fields

8.0
80%
18 Ratings
N/A
0 Ratings

Custom objects

4.9
49%
12 Ratings
N/A
0 Ratings

Scripting environment

4.1
41%
3 Ratings
N/A
0 Ratings

API for custom integration

3.5
35%
8 Ratings
N/A
0 Ratings

Security

8.4

Copper

84%

Womply

Feature Set Not Supported
N/A
Copper ranks higher in 2/2 features

Single sign-on capability

8.9
89%
12 Ratings
N/A
0 Ratings

Role-based user permissions

8.0
80%
12 Ratings
N/A
0 Ratings

Social CRM

2.1

Copper

21%

Womply

Feature Set Not Supported
N/A
Copper ranks higher in 2/2 features

Social data

2.2
22%
12 Ratings
N/A
0 Ratings

Social engagement

2.0
20%
7 Ratings
N/A
0 Ratings

Integrations with 3rd-party Software

2.0

Copper

20%
9.0

Womply

90%
Copper ranks higher in 1/2 features

Marketing automation

3.0
30%
12 Ratings
9.0
90%
1 Rating

Compensation management

1.0
10%
1 Rating
N/A
0 Ratings

Platform

7.2

Copper

72%

Womply

Feature Set Not Supported
N/A
Copper ranks higher in 1/1 features

Mobile access

7.2
72%
16 Ratings
N/A
0 Ratings

Attribute Ratings

  • Womply is rated higher in 1 area: Likelihood to Recommend

Likelihood to Recommend

3.0

Copper

30%
19 Ratings
7.0

Womply

70%
1 Rating

Usability

4.7

Copper

47%
10 Ratings

Womply

N/A
0 Ratings

Support Rating

2.9

Copper

29%
12 Ratings

Womply

N/A
0 Ratings

Likelihood to Recommend

Copper

It is very easy to use to enter client information and opportunities, as well as follow-up tasks. I use the program every day to set myself up with a client follow-up list on a specific day each week when I either call a client, follow up on an opportunity, or simply schedule a service for them.
Mark Caliendo | TrustRadius Reviewer

Womply

It is best suited if you want to try and achieve more reviews of your business. It is also good if you do not want to take time responding to reviews. By the same token, it is less appropriate when auto-response is turned on. If there is a negative review, it is better to address it in person, as there may be a specific customer service issue that a computer response is not going to understand.
Anonymous | TrustRadius Reviewer

Pros

Copper

  • I think the Opportunities Pipeline is probably the best feature of the CRM. The versatility of it allows for pipelines to be made for not only sales but myriad of other ways.
  • Copper's commitment to customer satisfaction is pretty spectacular. Many CRMs aren't as dedicated to this and provide their customers with simple how to articles that fall short of being an actual help.
  • Copper's ability to sync with Google is an undersold perk. If a company relies on the Google workspace, Copper is an amazing tool to work alongside with Google.
Anonymous | TrustRadius Reviewer

Womply

  • Invites credit card users to leave a review.
  • Alerts me when a review has been made.
  • It can also provide an automated response on the rated website.
Anonymous | TrustRadius Reviewer

Cons

Copper

  • Copper automatically pulls leads' social information and picture. Sometimes this information is not accurate.
  • We did not have a successful integration with RingCentral (web phone and meeting app) but this isn't a huge drawback.
  • I am pleased using Copper and can't think of any other cons since implementation.
Erik Viager | TrustRadius Reviewer

Womply

  • The automated responses to ratings are a too mechanical in response.
  • There is not a lot of direct follow up with me as a user.
  • It would be helpful if a person at Womply would put together a monthly review and opportunities that we might be missing out on.
Anonymous | TrustRadius Reviewer

Pricing Details

Copper

General

Free Trial
Yes
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Starting Price

$25 per month per user

Copper Editions & Modules

Edition
Basic$25.001
Professional$59.001
Business$119.001
  1. per month per user
Additional Pricing Details

Womply

General

Free Trial
Yes
Free/Freemium Version
Yes
Premium Consulting/Integration Services
Entry-level set up fee?
Optional

Starting Price

Womply Editions & Modules

Additional Pricing Details
Pricing is variable based on product, but in general Womply's products are priced below comparable alternatives in the market.

Usability

Copper

Copper 4.7
Based on 10 answers
I would rate Copper overall usability as a 10. It is easy to use. I am not extremely computer friendly so I needed to find something that would fit what I can do. Copper definitely fit the bill. I would highly recommend it to anyone of any level of computer knowledge.
Jason Tenzer | TrustRadius Reviewer

Womply

No score
No answers yet
No answers on this topic

Support Rating

Copper

Copper 2.9
Based on 12 answers
It has been so far so good, they have been quick to respond to queries, and do follow up as well. But then again this is a work in progress and I guess they would not have a solution to every problem every posed to them right away. Hence I will refrain from making any judgments.
Ben J. Varghese | TrustRadius Reviewer

Womply

No score
No answers yet
No answers on this topic

Alternatives Considered

Copper

ProsperWorks is just an amazing lightweight CRM. Unless you're a large organization that needs to build out crazy custom reporting and tools that integrate into your CRM, Prosperworks is the best bet. Instead of being an IT project that you need to get a bunch of other people involved in, it just works and allows the very basic job of managing customer relationships to be done effectively. Salesforce is too bloated for a small organization, and while HubSpot is pretty decent it just doesn't match the Gmail integration and usability of Prosperworks.
Scott Entwistle | TrustRadius Reviewer

Womply

No answers on this topic

Return on Investment

Copper

  • Speed to call leads has increased for us over 32%.
  • Opportunities have not fallen through the cracks with collaboration efforts from CS and Sales.
  • Saves us time inputting information into just Copper vs. multiple clicks and crappy integrations with other CRMs.
Kelly Wasden | TrustRadius Reviewer

Womply

  • There are no hard numbers but we do average 3-4 reviews per week when it used to be 1 or 2 a month.
  • More ratings, especially positive, helps reflect on our business model and are good for us to see how we are really doing with customers.
Anonymous | TrustRadius Reviewer

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