What users are saying about
7 Ratings
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Score 7.9 out of 100
4 Ratings
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Score 3.6 out of 100

Likelihood to Recommend

Cordial

Cordial has multiple options to create a message: single campaign, automation, orchestration and sculpt templates, which are drag-and-drop type functionalities but each of these blocks are based on HTML content so a user needs to be technically savvy. I would avoid using HTML includes as it is not possible to see which include a customer received. The team is fabulous, they know the tool and are dedicated to the success of the business. They are quick to respond and provide feedback. Reporting and analytics are very manual if you are combining multiple days in a test.
Berlynn Pierce | TrustRadius Reviewer

Sales Engine International

We used the Manticore Marketing Automation solution for almost/just over 2 years, and initially, it was a great solution. Everything just seemed to work. When Manticore Technology, Inc. and Sales Engine International merged on May 31st of 2012, the overall product quality began to decline.As browsers and other programs (like our CRM environment) went through updates and new releases, Manticore just didn't keep up. Parts of the program became incompatible with certain browsers, forcing us to change where and how we logged into the back-end of the system. It was a silly workaround, but not the end of the world. When we learned that other client-facing portions didn't work with certain browsers, we brought it to their attention, and were told that we needed to find some way to work with it, and that the changes to the system were not possible. We ended up having to change our 200+ landing pages/forms, and could no longer have the State/Province field as a required field for registrations. That is just one example of our experience, and there have been others that are just as troublesome.
Anonymous | TrustRadius Reviewer

Feature Rating Comparison

Email & Online Marketing

Cordial
7.4
Sales Engine International
2.3
WYSIWYG email editor
Cordial
4.0
Sales Engine International
2.0
Dynamic content
Cordial
6.3
Sales Engine International
Ability to test dynamic content
Cordial
6.8
Sales Engine International
Landing pages
Cordial
10.0
Sales Engine International
4.0
A/B testing
Cordial
7.0
Sales Engine International
Mobile optimization
Cordial
7.5
Sales Engine International
Email deliverability reporting
Cordial
8.4
Sales Engine International
1.0
List management
Cordial
7.5
Sales Engine International
2.0
Triggered drip sequences
Cordial
9.3
Sales Engine International

Reporting & Analytics

Cordial
7.0
Sales Engine International
1.0
Dashboards
Cordial
8.5
Sales Engine International
1.0
Standard reports
Cordial
6.5
Sales Engine International
1.0
Custom reports
Cordial
6.0
Sales Engine International
1.0

Lead Management

Cordial
Sales Engine International
2.3
Lead nurturing
Cordial
Sales Engine International
1.0
Lead scoring and grading
Cordial
Sales Engine International
2.0
Data quality management
Cordial
Sales Engine International
2.0
Automated sales alerts and tasks
Cordial
Sales Engine International
4.0

Campaign Management

Cordial
Sales Engine International
1.0
Calendaring
Cordial
Sales Engine International
1.0
Event/webinar marketing
Cordial
Sales Engine International
1.0

Social Media Marketing

Cordial
Sales Engine International
1.0
Social sharing and campaigns
Cordial
Sales Engine International
1.0

Platform & Infrastructure

Cordial
Sales Engine International
1.5
API
Cordial
Sales Engine International
1.0
Role-based workflow & approvals
Cordial
Sales Engine International
3.0
Customizability
Cordial
Sales Engine International
1.0
Integration with Microsoft Dynamics CRM
Cordial
Sales Engine International
1.0

Pros

Cordial

  • Provides helpful desktop and mobile previews.
  • Sends emails reliably.
  • Allows for pretty robust audience rules.
Nichole Aramapakul | TrustRadius Reviewer

Sales Engine International

  • Awesome integration with CRM/SFDC.
  • Support is US-based, free with subscription, and very helpful.
  • Best workflow capability (drag and drop) I've seen in any comparable product.
  • Custom templates are available for purchase and are great for branding.
  • Easy to use landing pages.
Meredith Oakes | TrustRadius Reviewer

Cons

Cordial

  • Some of the tasks on the platform are still technical in nature and often requires the help of a developer or technical marketer. But I've witnessed great strides towards accessibility and ease of use for non-technical marketers over the past three years.
  • A lot of the templating must be built from scratch.
  • Deliverability insights (out of the box) could be expanded further.
Anonymous | TrustRadius Reviewer

Sales Engine International

  • List Building for Resends - I like to resend my email campaigns to non-openers and there is no easy way to pull this list within Manticore (If did not open this email is not an option). Typically I pull the report for the campaign, then re-import my list of non-openers to create a new list.
Anonymous | TrustRadius Reviewer

Likelihood to Renew

Cordial

No score
No answers yet
No answers on this topic

Sales Engine International

Sales Engine International 10.0
Based on 2 answers
I've been incredibly pleased with Manticore/SEI and have selected them at several companies now. It's worked in a variety of different business environments, both big and small, and everyone on both the sales and marketing side have been extremely pleased with the results
Meredith Oakes | TrustRadius Reviewer

Usability

Cordial

No score
No answers yet
No answers on this topic

Sales Engine International

Sales Engine International 8.0
Based on 1 answer
Some of the actions require you to be in a specific section before actions are available to you, like adding a list. You first have to navigate to that section for options to be available to you
Anonymous | TrustRadius Reviewer

Reliability and Availability

Cordial

No score
No answers yet
No answers on this topic

Sales Engine International

Sales Engine International 10.0
Based on 1 answer
Manticore hardly ever has "product down time" and almost never during a normal work day for our company
Anonymous | TrustRadius Reviewer

Performance

Cordial

No score
No answers yet
No answers on this topic

Sales Engine International

Sales Engine International 10.0
Based on 1 answer
Email campaigns are deployed instantly when you launch, unlike other Marketing Automation tools I've used in the past that queue emails in batches and can take hours to complete a send
Anonymous | TrustRadius Reviewer

Support Rating

Cordial

No score
No answers yet
No answers on this topic

Sales Engine International

Sales Engine International 10.0
Based on 1 answer
The Manticore team is very knowledgeable, I haven't had an issue where a ticket was left unanswered or unresolved
Anonymous | TrustRadius Reviewer

Online Training

Cordial

No score
No answers yet
No answers on this topic

Sales Engine International

Sales Engine International 10.0
Based on 1 answer
Training was done online, but was one-on-one, giving me a lot of time to ask very specific product questions. They also walk you through setting up a test campaign, email, and landing page
Anonymous | TrustRadius Reviewer

Implementation Rating

Cordial

No score
No answers yet
No answers on this topic

Sales Engine International

Sales Engine International 10.0
Based on 1 answer
It was the easiest integration and implementation that I've ever experienced. I've implemented other CRM integrated services before that provided the same services as Manticore that were extremely technical and expensive to integrate with Salesforce.com or Microsoft CRM Dynamics, or just plain couldn't integrate
Anonymous | TrustRadius Reviewer

Alternatives Considered

Cordial

Cordial by far has the best UI for simple navigation
Anonymous | TrustRadius Reviewer

Sales Engine International

We migrated to Marketo approximately 6 months
ago, and were extremely happy with the change. Besides the higher sticker
price and the "everything's a sales pitch" communications from
Marketo, we can't find any fault.

Sales
Engine International - Manticore (commonly referred to as Manti-beast
internally) created many problems for us. And while they did integrate
with our Microsoft Dynamics environment, the software quickly ate through our
purchased storage and forced us to constantly purchase more. That alone
cost us many hundreds of dollars in Microsoft Dynamics CRM storage every year.
And, when confronted about it, Manticore support flat out lied about how
much storage their activities were taking up in our system. So, while it
integrates, it's a very poor integration.
Anonymous | TrustRadius Reviewer

Return on Investment

Cordial

  • Best to manage your clients' business.
  • Not ideal for freelancers.
Mohammed Anzil | TrustRadius Reviewer

Sales Engine International

  • Errors in forms led to a decrease in registrations - found workaround to correct it, but was never informed of certain incompatibilities
  • Reports have been inaccurate and very inflexible, and have not allowed for reliable forecasting/planning
Anonymous | TrustRadius Reviewer

Screenshots

Pricing Details

Cordial

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Sales Engine International

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?

Rating Summary

Likelihood to Recommend

Cordial
8.0
Sales Engine International
3.1

Likelihood to Renew

Cordial
Sales Engine International
10.0

Usability

Cordial
Sales Engine International
8.0

Reliability and Availability

Cordial
Sales Engine International
10.0

Performance

Cordial
Sales Engine International
10.0

Support Rating

Cordial
Sales Engine International
10.0

Online Training

Cordial
Sales Engine International
10.0

Implementation Rating

Cordial
Sales Engine International
10.0

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