What users are saying about
7 Ratings
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Score 6 out of 100
5 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener'>trScore algorithm: Learn more.</a>
Score 9 out of 100

Feature Set Ratings

  • Cordial ranks higher in 2 feature sets: Email & Online Marketing, Reporting & Analytics

Email & Online Marketing

7.4

Cordial

74%
2.3

Sales Engine International

23%
Cordial ranks higher in 9/9 features

WYSIWYG email editor

4.0
40%
4 Ratings
2.0
20%
1 Rating

Dynamic content

6.3
63%
5 Ratings
N/A
0 Ratings

Ability to test dynamic content

6.8
68%
5 Ratings
N/A
0 Ratings

Landing pages

10.0
100%
1 Rating
4.0
40%
1 Rating

A/B testing

7.0
70%
4 Ratings
N/A
0 Ratings

Mobile optimization

7.5
75%
5 Ratings
N/A
0 Ratings

Email deliverability reporting

8.4
84%
8 Ratings
1.0
10%
2 Ratings

List management

7.5
75%
5 Ratings
2.0
20%
1 Rating

Triggered drip sequences

9.3
93%
4 Ratings
N/A
0 Ratings

Reporting & Analytics

7.0

Cordial

70%
1.0

Sales Engine International

10%
Cordial ranks higher in 3/3 features

Dashboards

8.5
85%
5 Ratings
1.0
10%
1 Rating

Standard reports

6.5
65%
5 Ratings
1.0
10%
1 Rating

Custom reports

6.0
60%
5 Ratings
1.0
10%
1 Rating

Lead Management

Cordial

Feature Set Not Supported
N/A
2.3

Sales Engine International

23%
Sales Engine International ranks higher in 4/4 features

Lead nurturing

N/A
0 Ratings
1.0
10%
1 Rating

Lead scoring and grading

N/A
0 Ratings
2.0
20%
1 Rating

Data quality management

N/A
0 Ratings
2.0
20%
1 Rating

Automated sales alerts and tasks

N/A
0 Ratings
4.0
40%
1 Rating

Campaign Management

Cordial

Feature Set Not Supported
N/A
1.0

Sales Engine International

10%
Sales Engine International ranks higher in 2/2 features

Calendaring

N/A
0 Ratings
1.0
10%
1 Rating

Event/webinar marketing

N/A
0 Ratings
1.0
10%
1 Rating

Social Media Marketing

Cordial

Feature Set Not Supported
N/A
1.0

Sales Engine International

10%
Sales Engine International ranks higher in 1/1 features

Social sharing and campaigns

N/A
0 Ratings
1.0
10%
1 Rating

Platform & Infrastructure

Cordial

Feature Set Not Supported
N/A
1.5

Sales Engine International

15%
Sales Engine International ranks higher in 4/4 features

API

N/A
0 Ratings
1.0
10%
1 Rating

Role-based workflow & approvals

N/A
0 Ratings
3.0
30%
1 Rating

Customizability

N/A
0 Ratings
1.0
10%
1 Rating

Integration with Microsoft Dynamics CRM

N/A
0 Ratings
1.0
10%
1 Rating

Attribute Ratings

  • Cordial is rated higher in 1 area: Likelihood to Recommend

Likelihood to Recommend

6.0

Cordial

60%
5 Ratings
3.1

Sales Engine International

31%
3 Ratings

Likelihood to Renew

Cordial

N/A
0 Ratings
10.0

Sales Engine International

100%
2 Ratings

Usability

Cordial

N/A
0 Ratings
8.0

Sales Engine International

80%
1 Rating

Availability

Cordial

N/A
0 Ratings
10.0

Sales Engine International

100%
2 Ratings

Performance

Cordial

N/A
0 Ratings
10.0

Sales Engine International

100%
2 Ratings

Support Rating

Cordial

N/A
0 Ratings
10.0

Sales Engine International

100%
2 Ratings

Online Training

Cordial

N/A
0 Ratings
10.0

Sales Engine International

100%
1 Rating

Implementation Rating

Cordial

N/A
0 Ratings
10.0

Sales Engine International

100%
2 Ratings

Likelihood to Recommend

Cordial

Cordial has multiple options to create a message: single campaign, automation, orchestration and sculpt templates, which are drag-and-drop type functionalities but each of these blocks are based on HTML content so a user needs to be technically savvy. I would avoid using HTML includes as it is not possible to see which include a customer received. The team is fabulous, they know the tool and are dedicated to the success of the business. They are quick to respond and provide feedback. Reporting and analytics are very manual if you are combining multiple days in a test.
Berlynn Pierce | TrustRadius Reviewer

Sales Engine International

We used the Manticore Marketing Automation solution for almost/just over 2 years, and initially, it was a great solution. Everything just seemed to work. When Manticore Technology, Inc. and Sales Engine International merged on May 31st of 2012, the overall product quality began to decline.As browsers and other programs (like our CRM environment) went through updates and new releases, Manticore just didn't keep up. Parts of the program became incompatible with certain browsers, forcing us to change where and how we logged into the back-end of the system. It was a silly workaround, but not the end of the world. When we learned that other client-facing portions didn't work with certain browsers, we brought it to their attention, and were told that we needed to find some way to work with it, and that the changes to the system were not possible. We ended up having to change our 200+ landing pages/forms, and could no longer have the State/Province field as a required field for registrations. That is just one example of our experience, and there have been others that are just as troublesome.
Anonymous | TrustRadius Reviewer

Pros

Cordial

  • Provides helpful desktop and mobile previews.
  • Sends emails reliably.
  • Allows for pretty robust audience rules.
Nichole Aramapakul | TrustRadius Reviewer

Sales Engine International

  • Awesome integration with CRM/SFDC.
  • Support is US-based, free with subscription, and very helpful.
  • Best workflow capability (drag and drop) I've seen in any comparable product.
  • Custom templates are available for purchase and are great for branding.
  • Easy to use landing pages.
Meredith Oakes | TrustRadius Reviewer

Cons

Cordial

  • Some of the tasks on the platform are still technical in nature and often requires the help of a developer or technical marketer. But I've witnessed great strides towards accessibility and ease of use for non-technical marketers over the past three years.
  • A lot of the templating must be built from scratch.
  • Deliverability insights (out of the box) could be expanded further.
Anonymous | TrustRadius Reviewer

Sales Engine International

  • List Building for Resends - I like to resend my email campaigns to non-openers and there is no easy way to pull this list within Manticore (If did not open this email is not an option). Typically I pull the report for the campaign, then re-import my list of non-openers to create a new list.
Anonymous | TrustRadius Reviewer

Pricing Details

Cordial

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Starting Price

Sales Engine International

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?

Starting Price

Likelihood to Renew

Cordial

No score
No answers yet
No answers on this topic

Sales Engine International

Sales Engine International 10.0
Based on 2 answers
I've been incredibly pleased with Manticore/SEI and have selected them at several companies now. It's worked in a variety of different business environments, both big and small, and everyone on both the sales and marketing side have been extremely pleased with the results
Meredith Oakes | TrustRadius Reviewer

Usability

Cordial

No score
No answers yet
No answers on this topic

Sales Engine International

Sales Engine International 8.0
Based on 1 answer
Some of the actions require you to be in a specific section before actions are available to you, like adding a list. You first have to navigate to that section for options to be available to you
Anonymous | TrustRadius Reviewer

Reliability and Availability

Cordial

No score
No answers yet
No answers on this topic

Sales Engine International

Sales Engine International 10.0
Based on 2 answers
Manticore hardly ever has "product down time" and almost never during a normal work day for our company
Anonymous | TrustRadius Reviewer

Performance

Cordial

No score
No answers yet
No answers on this topic

Sales Engine International

Sales Engine International 10.0
Based on 2 answers
Email campaigns are deployed instantly when you launch, unlike other Marketing Automation tools I've used in the past that queue emails in batches and can take hours to complete a send
Anonymous | TrustRadius Reviewer

Support Rating

Cordial

No score
No answers yet
No answers on this topic

Sales Engine International

Sales Engine International 10.0
Based on 2 answers
The Manticore team is very knowledgeable, I haven't had an issue where a ticket was left unanswered or unresolved
Anonymous | TrustRadius Reviewer

Online Training

Cordial

No score
No answers yet
No answers on this topic

Sales Engine International

Sales Engine International 10.0
Based on 1 answer
Training was done online, but was one-on-one, giving me a lot of time to ask very specific product questions. They also walk you through setting up a test campaign, email, and landing page
Anonymous | TrustRadius Reviewer

Implementation Rating

Cordial

No score
No answers yet
No answers on this topic

Sales Engine International

Sales Engine International 10.0
Based on 2 answers
It was the easiest integration and implementation that I've ever experienced. I've implemented other CRM integrated services before that provided the same services as Manticore that were extremely technical and expensive to integrate with Salesforce.com or Microsoft CRM Dynamics, or just plain couldn't integrate
Anonymous | TrustRadius Reviewer

Alternatives Considered

Cordial

Cordial by far has the best UI for simple navigation
Anonymous | TrustRadius Reviewer

Sales Engine International

We migrated to Marketo approximately 6 months
ago, and were extremely happy with the change. Besides the higher sticker
price and the "everything's a sales pitch" communications from
Marketo, we can't find any fault.

Sales
Engine International - Manticore (commonly referred to as Manti-beast
internally) created many problems for us. And while they did integrate
with our Microsoft Dynamics environment, the software quickly ate through our
purchased storage and forced us to constantly purchase more. That alone
cost us many hundreds of dollars in Microsoft Dynamics CRM storage every year.
And, when confronted about it, Manticore support flat out lied about how
much storage their activities were taking up in our system. So, while it
integrates, it's a very poor integration.
Anonymous | TrustRadius Reviewer

Return on Investment

Cordial

  • Best to manage your clients' business.
  • Not ideal for freelancers.
Mohammed Anzil | TrustRadius Reviewer

Sales Engine International

  • Errors in forms led to a decrease in registrations - found workaround to correct it, but was never informed of certain incompatibilities
  • Reports have been inaccurate and very inflexible, and have not allowed for reliable forecasting/planning
Anonymous | TrustRadius Reviewer

Screenshots

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