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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Corrigo

    Score7 out of 10
    N/ACorrigo, from JLL Technologies (acquired 2015) is a facilities and field service management (CMMS) software solution.N/A

    e-automate

    Score8.4 out of 10
    N/AECI Software Solutions offers e-automate, an ERP for office technology companies to automate business workflows and increase contract profitability.N/A
    Pricing
    Corrigoe-automate
    Editions & Modules
    No answers on this topic
    No answers on this topic
    Offerings
    Pricing Offerings
    Corrigoe-automate
    Free Trial
    NoNo
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    YesNo
    Entry-level Setup FeeRequiredNo setup fee
    Additional Details——
    More Pricing Information
    Community Pulse
    Corrigoe-automate
    Considered Both Products
    JLL Technologies
    No answer on this topic
    ECI Software Solutions
    No answer on this topic
    Key User Insights
    Would buy again
    No answers on this topic
    91%
    Would buy again
    48 Answers
    Delivers good value for the price
    No answers on this topic
    93%
    Delivers good value for the price
    40 Answers
    Happy with the feature set
    No answers on this topic
    89%
    Happy with the feature set
    47 Answers
    Lived up to sales and marketing promises
    No answers on this topic
    81%
    Lived up to sales and marketing promises
    22 Answers
    Implementation went as expected
    No answers on this topic
    85%
    Implementation went as expected
    29 Answers
    Best Alternatives
    Corrigoe-automate
    Small Businesses
    No answers on this topic
    Kickserv
    Score9.3 out of 10
    Medium-sized Companies
    No answers on this topic
    No answers on this topic
    Enterprises
    No answers on this topic
    No answers on this topic
    All AlternativesView all alternativesView all alternatives
    User Ratings
    Corrigoe-automate
    Likelihood to Recommend
    8.0
    (1 ratings)
    8.4
    (54 ratings)
    Likelihood to Renew
    -
    (0 ratings)
    8.7
    (8 ratings)
    Usability
    -
    (0 ratings)
    7.7
    (4 ratings)
    Availability
    -
    (0 ratings)
    7.0
    (1 ratings)
    Performance
    -
    (0 ratings)
    7.0
    (1 ratings)
    Support Rating
    -
    (0 ratings)
    6.3
    (6 ratings)
    Configurability
    -
    (0 ratings)
    2.3
    (2 ratings)
    Product Scalability
    -
    (0 ratings)
    10.0
    (1 ratings)
    User Testimonials
    Corrigoe-automate
    Likelihood to Recommend
    JLL Technologies
    Corrigo is great for managing work orders and PM Schedules. Additionally, if you need to track KPIs, Corrigo's reporting is spot on—with automated reports and notifications, it is one of the strengths of this program. I don't recommend Corrigo for Asset Management, however, which is tricky since the PM Scheduling is such a strength.
    Incentivized
    Read full review
    ECI Software Solutions
    If you need a system to place and track sales quotes, sales orders, purchase orders, and service calls then E-Automate is perfect. However, if you want to be able to easily bulk upload customers and contracts or if you want to be able to quickly and easily track contract profitability, customer costs, etc, then you'll likely want/need a secondary or different system to do so.
    Incentivized
    Read full review
    Pros
    JLL Technologies
    • KPI Reporting: there are some great canned reports that you can utilize but you can also build your own reports using their very simple report writer.
    • Report Notifications: you can set up automatic notifications for reports. Additionally, you can set up schedules for your reports and attach notifications to those report schedules as well.
    • PM Scheduling: you can automate your PM schedules thru Corrigo and set up multiple schedules.
    Incentivized
    Read full review
    ECI Software Solutions
    • Sending Invoices out to customers via email or printing.
    • Keep track of ordering and inventory.
    • Sales Tax reporting.
    • Monitoring customer payment activity/setting up and removing credit holds.
    • Calculating payments to process each cycle.
    • Excellent aging reports.
    • I like the fact that when I am looking at one item, such as an invoice, I have the capability to switch to the customer menu rather than having to exit out of invoices and then enter into customers.
    • I love the flexibility of the search menus - being able to sort on several factors at once.
    Incentivized
    Read full review
    Cons
    JLL Technologies
    • Asset Management: for such strong PM Scheduling, I would like to see better asset management within this product.
    • Managing users: his isn't the most intuitive process and could be simpler.
    • Support: once they get back to you, they can be very helpful but I find the wait time is too long.
    Incentivized
    Read full review
    ECI Software Solutions
    • Make sales invoices not require serial numbers, or be more flexible with it.
    • Make contract invoices have some sort of flexibility in terms of editing. Our end users complain that QuickBooks made it very easy to edit invoices, and in e-automate, for them, it is practically impossible. (I do personally understand why it has to be as it is myself, I'm just forwarding their observation.)
    • Make the API actually useful. I spent days looking at the functions and the functions available are not really useful.
    Incentivized
    Read full review
    Likelihood to Renew
    JLL Technologies
    No answers on this topic
    ECI Software Solutions
    Its really the only option for the industry that does enough of what we need for it to function . I'm not sure if there were better options out there if we would have to renew our subscription. With the addition of AI, hopefully something will be able to become more useful.
    Incentivized
    Read full review
    Usability
    JLL Technologies
    No answers on this topic
    ECI Software Solutions
    The user interface may be slightly outdated, but it is very intuitive and easy to navigate. Once you have learned one module within the system it is very easy to apply that knowledge to any other module. It makes using the system much easier, and it makes training another person on the system quick and efficient.
    Incentivized
    Read full review
    Reliability and Availability
    JLL Technologies
    No answers on this topic
    ECI Software Solutions
    Mostly available, sometimes down for issues but usually there when we need it
    Incentivized
    Read full review
    Performance
    JLL Technologies
    No answers on this topic
    ECI Software Solutions
    Reports are the struggle the most with the information being extracted in a way that you need to copy and paste it into a new document so some of the information is not covered
    Incentivized
    Read full review
    Support Rating
    JLL Technologies
    No answers on this topic
    ECI Software Solutions
    Sometimes when you need answers quickly, a voice on the phone is far better than having to wait for email support or a callback. I have found this to have delays and feel ECI e-automate should invest more in its support infrastructure.
    Incentivized
    Read full review
    Implementation Rating
    JLL Technologies
    No answers on this topic
    ECI Software Solutions
    I did not participate in implementation
    Incentivized
    Read full review
    Alternatives Considered
    JLL Technologies
    We chose Corrigo for the PM Scheduling and Reporting capabilities plus its ability to integrate into other systems and provide a customer portal. This product is superior to others for those reasons. Plus the cost is on point for our size organization. Overall Corrigo was the better choice.
    Incentivized
    Read full review
    ECI Software Solutions
    E-automate is much better at understanding the needs of the office equipment industry and provide the necessary tools. SAP Business One has limited features specific to the office equipment industry and includes things that are not useful. E-automate is also priced much better and provides the best value for your investment.
    Incentivized
    Read full review
    Contract Terms and Pricing Model
    JLL Technologies
    No answers on this topic
    ECI Software Solutions
    I was not involved in the sales process
    Incentivized
    Read full review
    Scalability
    JLL Technologies
    No answers on this topic
    ECI Software Solutions
    Every department we have does use e-automate to some degree with most being successful.
    Incentivized
    Read full review
    Professional Services
    JLL Technologies
    No answers on this topic
    ECI Software Solutions
    I was not involved in the sales process
    Incentivized
    Read full review
    Return on Investment
    JLL Technologies
    • It has helped us automate processes with multiple clients, making us (and them) more efficient
    • PM Scheduling and Reporting has saved us time and resources
    • We've had to figure out a way to manage assets however since Corrigo isn't really great for this. That has cost us extra time and resource.
    Incentivized
    Read full review
    ECI Software Solutions
    • The e-automate will stop working if we stop paying each year. We chose not to go to the cloud and buy the software. QuickBooks and other software are a one-time fee.
    • E-automate has very few outside vendors for add-on modules.
    • The vendors that do have modules are costly.
    Incentivized
    Read full review
    ScreenShots

    e-automate Screenshots

    Screenshot of an item search, in e-automate