Countly vs Singular

Likelihood to Recommend

Countly is wonderful. It mhas affordable options for startups that are experimenting with event and market-tracking services that can't afford more expensive services but do have the cloud credits to operate Countly. For later-stage companies that have the money, but not the time to set up a service like this, a service like Amplitude, Segment, or Mixpanel may be a better alternative.

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Fedor Paretsky

Co-Founder/CEO

aspace, Inc.Computer Software, 1-10 employees

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Singular is perfect for companies that have limited BI developer resources. If you work with more than a few media partners, Singular aggregates all pre-install metrics and automatically connects it to your BI data / MMP provider. This use is perfect for executives/directors that want to have a quick snapshot of their marketing spend.Singular also works well for media buyers that want to export Singular report as a base for creating optimization reports.

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Amos Adler

Director of Marketing

DGN GamesComputer Games, 51-200 employees

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Pros

Great tool for mobile and web analytics
Open source

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Verified User

Director in Marketing

Internet Company, 51-200 employees

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Creative reporting is one of the features of Singular (formerly Apsalar), which I love the most.
Tracking the user journey right from the click to purchase.

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Verified User

Project Manager in Marketing

Hospitality Company, 10,001+ employees

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Cons

Bad UI - The UI is quite outdated and poorly designed, which was one of the principal reasons for us moving away from Countly.
Some poor documentation - 3rd-party documentation and tutorials for some of their mobile SDKs are better than Countly's own documentation.
Server requirements can be a bit high - For startups with trial credits on cloud computing services, this may not be a problem. Otherwise, Countly can get as expensive as hosted services like Segment and Mixpanel.

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Fedor Paretsky

Co-Founder/CEO

aspace, Inc.Computer Software, 1-10 employees

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Providing a clear solution to cross-device attribution and measurement: no vendor does this well currently.
Ability to toggle advanced attribution models: first-last touch, time decay, etc.
Comprehensive deep linking solution (similar to Branch).

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Verified User

Director in Marketing

Internet Company, 501-1000 employees

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Support Rating

Countly 7.0

Based on 2 answers

Countly practically does everything you need it to do. However, it can have challenges of its own sometimes.

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Verified User

Director in Marketing

Internet Company, 51-200 employees

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Singular 8.0

Based on 4 answers

When we report about a bug or a problem the support usually responds quickly and try to provide a solution/fix in a timely manner. I wish that they had a monitoring tool to notify me about bugs before I spot them myself.

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Amos Adler

Director of Marketing

DGN GamesComputer Games, 51-200 employees

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Alternatives Considered

Matomo has poor integrations and SDK support compared to Countly. It is also significantly harder to set up compared to Countly. There have also been complaints about Matomo having security flaws. Additionally, Matomo seemed to lack common analytics platform features, like segmentation, and tracking/downloading raw data. These features are very easy to use in Countly and are usually a necessity for most companies.

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Fedor Paretsky

Co-Founder/CEO

aspace, Inc.Computer Software, 1-10 employees

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As this is my first job after completing my graduation, therefore I do not have any prior experience of working with corporates and organizations. Hence I have only used Singular (formerly Apsalar).

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Verified User

Project Manager in Marketing

Hospitality Company, 10,001+ employees

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Return on Investment

Positive: in-depth analysis
Negative: lack of documentation

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Verified User

Director in Marketing

Internet Company, 51-200 employees

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Reduced time to manage reporting on a daily basis—going from weekly reporting to daily cadence.
Ability to manage and optimize creative performance, allowing us to test and react to performance quickly.
Reduced error rate (and therefore troubleshooting) of reporting.

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Verified User

Director in Marketing

Internet Company, 501-1000 employees

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Pricing Details

General

Free Trial

Yes

Free/Freemium Version

Yes

Premium Consulting/Integration Services

Yes

Entry-level set up fee?

No

Countly Editions & Modules

On-premise Edition

Countly Enterprise Edition	Please ask¹

per installation

SaaS Edition

Countly Cloud Edition	Please ask¹

Per installation

Additional Pricing Details

Customizable, with free Community Edition (free forever) and free Enterprise Edition trial (free for 1 Month).

General

Free Trial

—

Free/Freemium Version

—

Premium Consulting/Integration Services

—

Entry-level set up fee?

No

Singular Editions & Modules

—

Additional Pricing Details

—

Countly

Singular

Pros

Cons

Support Rating

Alternatives Considered

Return on Investment

Screenshots

Pricing Details

General

Free Trial

Free/Freemium Version

Premium Consulting/Integration Services

Entry-level set up fee?

Countly Editions & Modules

On-premise Edition

SaaS Edition

Additional Pricing Details

General

Free Trial

Free/Freemium Version

Premium Consulting/Integration Services

Entry-level set up fee?

Singular Editions & Modules

Additional Pricing Details

Add comparison