What users are saying about
68 Ratings
2 Ratings
68 Ratings
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Score 7.9 out of 100
2 Ratings
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Score 5.3 out of 100

Likelihood to Recommend

Coupa

Our main goals were to drive value by focusing on adoption by all, increased visibility in spend, and compliance. Coupa is very easy to use and does not feel like an ERP. Our end users like the easy to use, intuitive interface. A side benefit that we have experienced is that we were able to get rid of a shadow system that our IT department was using to track spending. They are able to use Coupa to track committed and actual spend and reconcile it their budgets and forecasts.
JR Miller | TrustRadius Reviewer

ExpenseWire

Our organization was able to get a deep discount on the product, so it's suited for small businesses that are very cost conscious that just need basic tools. It's best to evaluate your accounting platform and how the information can flow from ExpenseWire to the financial application, since what we use currently doesn't allow automatic sync, which might be problematic in many cases.
Anonymous | TrustRadius Reviewer

Pros

Coupa

  • Ease of use. No IT support is needed. As the procurement manager, I'm also the Coupa administrator. I have the ability to configure, correct, manipulate, etc., the system to our needs.
  • No on-going training. The system, both P2P and Sourcing are incredibly intuitive. Many SAAS modules change dramatically with each new version and require additional training. Coupa does a great job of putting updated, searchable documents on-line to augment any additional training employees may need.
  • Rock solid stability. Coupa is never down, they far exceed the SLAs we have in place with them. I've never had a catastrophic failure or outage with them.
  • SOX compliancy. Need I say more? My internal and external audit teams have given the tool more than a passing grade.
  • Thought leadership. The tool is constantly evolving to live up to the high expectations of its user base. The Coupa Community has skin-in-the-game and Coupa listens to our needs/wants as well as adding their own cutting edge touches to the tool.
Scott Coleman CPSM, CPSD, C.P.M | TrustRadius Reviewer

ExpenseWire

  • Ability to directly reimburse employees' bank accounts on the application itself; no need to do a separate wire/ACH payment via the company bank
  • Keeps track of all receipt submissions and you can view them on the application
  • Approval flow meets our needs
Anonymous | TrustRadius Reviewer

Cons

Coupa

  • Implementation using a third-party consultant was a mistake. Maybe we had the wrong consultants assigned to us, but make sure you understand who is doing the implementation. Implementation is costly but extremely important.
  • We often can have small issues with approval chains, which are hard to figure out. If there was more information on how to understand approval chains without reaching out to support, it would help.
Anonymous | TrustRadius Reviewer

ExpenseWire

  • Increase ability to integrate with different accounting platforms automatically (we use Xero)
  • Enhance the ability to generate more types of reports with different field combinations
  • User interface is not as user friendly compared to other solutions
Anonymous | TrustRadius Reviewer

Alternatives Considered

Coupa

Concur was a lot easier and more user friendly for employees doing expense reports on their phone. That is not the case with Coupa. You must use your laptop to do expenses and our managers don't always have enough time to do that while out in the field working. This has caused some issues.
Robyn Mankoski | TrustRadius Reviewer

ExpenseWire

No answers on this topic

Return on Investment

Coupa

  • It has allowed for proper processing of expenses tied directly to the proper LOB and GL Codes
  • Has taken the guesswork away and allowed for the proper budgets to be hit and reconciled
  • Ease of use has led to mass adoption and more prompt processing of expenses
Jess Pramov | TrustRadius Reviewer

ExpenseWire

  • Less time spent inputting/tracking expenses
  • Positive employee feedback (greater satisfaction as compared to Excel)
Anonymous | TrustRadius Reviewer

Pricing Details

Coupa

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

ExpenseWire

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

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