What users are saying about
Top Rated
46 Ratings
37 Ratings
Top Rated
46 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener noreferrer'>trScore algorithm: Learn more.</a>
Score 7.5 out of 100
37 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener noreferrer'>trScore algorithm: Learn more.</a>
Score 9.4 out of 100

Likelihood to Recommend

Coupa

Our main goals were to drive value by focusing on adoption by all, increased visibility in spend, and compliance. Coupa is very easy to use and does not feel like an ERP. Our end users like the easy to use, intuitive interface. A side benefit that we have experienced is that we were able to get rid of a shadow system that our IT department was using to track spending. They are able to use Coupa to track committed and actual spend and reconcile it their budgets and forecasts.
JR Miller | TrustRadius Reviewer

Kyriba

Well suited:
  • Payment hub, managed to pay multiple thousands of payments daily without suffering delays, including payments to different continents
  • Router of different format files via SWIFT communication channel to multiple banks
  • Easy to setup approval rules, options to base the different approval colleges in the transaction type, the amount, the account, the country, etc. and to setup as approvers one single user, a group of users, tailor-made rules (one user can provide first approval and a list of specific users can provide second, but not possible the other way around, etc.)
Less appropriate:
  • Would not recommend Kyriba to manage your intercompany loans, not user friendly at all and competitors offers many more options
  • In my opinion, tool is intended for companies with a high volume of payments, if you are only going to process a few, costs are too high
Eric Matellán | TrustRadius Reviewer

Pros

Coupa

  • Ease of use. No IT support is needed. As the procurement manager, I'm also the Coupa administrator. I have the ability to configure, correct, manipulate, etc., the system to our needs.
  • No on-going training. The system, both P2P and Sourcing are incredibly intuitive. Many SAAS modules change dramatically with each new version and require additional training. Coupa does a great job of putting updated, searchable documents on-line to augment any additional training employees may need.
  • Rock solid stability. Coupa is never down, they far exceed the SLAs we have in place with them. I've never had a catastrophic failure or outage with them.
  • SOX compliancy. Need I say more? My internal and external audit teams have given the tool more than a passing grade.
  • Thought leadership. The tool is constantly evolving to live up to the high expectations of its user base. The Coupa Community has skin-in-the-game and Coupa listens to our needs/wants as well as adding their own cutting edge touches to the tool.
Scott Coleman CPSM, CPSD, C.P.M | TrustRadius Reviewer

Kyriba

  • Kyriba is great for creating a position of cash flow. We are able to use that information to create an accurate daily cash position that is used by Management in the decision making processes. With all the bank information reporting into Kyriba we are able to easily monitor liquidity.
  • Kyriba makes it easy to monitor the activity in multiple bank accounts across the organization. Having all the transactions feeding into a centralized platform saves us valuable time each morning. This also increases our visibility into each account.
  • Kyriba is able to track all of our financial instruments for us. It is easy to update information for our various loans because it is all in one location. We are able to run reports at month end at the push of a button so we can reconcile our activity against the bank reports.
Lina Isabel Rauh | TrustRadius Reviewer

Cons

Coupa

  • Implementation using a third-party consultant was a mistake. Maybe we had the wrong consultants assigned to us but make sure you understand who is doing the implementation. Implementation is costly but extremely important.
  • We often can have small issues with approval chains and they are hard to figure out. If there was more information on how to understand approval chains without reaching out to support, it would help.
Paul Wetterholm | TrustRadius Reviewer

Kyriba

  • Keep working on adding content and functionality to Cash Forecasting, especially looking out 1-2 years (or more) to create a daily/weekly/monthly/annual forecast and do variance analysis.
  • Improve Bank Fee module to add more variance analysis, benchmarking, and reporting. The last I looked, it mainly converted the 822 files to excel reports and did some comparison to the bank's original per item pricing, but not much more than that.
  • Haven't used their BAMS module as yet, and it probably improved since the last time I looked at it, but at the time, it was pretty good but needed more work. Kyriba needs to work with the main banks to allow their BAMS forms and activity to be accepted by the banks, and ideally integrated with the banks. The big problem in this space isn't Kyriba - it's the lack of standard forms and processes within the industry for Bank Account Management. Hoping Kyriba and other TMS/BAMS providers can help drive this.
Steve Walden | TrustRadius Reviewer

Likelihood to Renew

Coupa

No score
No answers yet
No answers on this topic

Kyriba

Kyriba 10.0
Based on 1 answer
It has become an important tool that is used daily.
Terri Haga, CTP | TrustRadius Reviewer

Usability

Coupa

No score
No answers yet
No answers on this topic

Kyriba

Kyriba 8.0
Based on 1 answer
It can always be better. There needs to be more instances wherein the user can make changes that work for them and those changes would be saved for future use, not having to make the same changes over and over again.
Terri Haga, CTP | TrustRadius Reviewer

Support Rating

Coupa

No score
No answers yet
No answers on this topic

Kyriba

Kyriba 9.7
Based on 4 answers
We have weekly calls with our support team to discuss ongoing implementation projects and other issues we find from time to time. They are very responsive to any questions we have and can escalate issues to a higher level of support if they do not have the expertise necessary to fix the problem. They are helpful in coordinating testing with banks if necessary, and provide regular statistics regarding support calls, causes of problems, and resolution.
Anonymous | TrustRadius Reviewer

Implementation Rating

Coupa

No score
No answers yet
No answers on this topic

Kyriba

Kyriba 8.0
Based on 2 answers
We had some issues with one of the implementation people provided by Kyriba. The communication skills were lacking, with assumptions being made as to what we knew already. It was very frustrating. Once that was resolved, further module implementations have been smoother.
Terri Haga, CTP | TrustRadius Reviewer

Alternatives Considered

Coupa

Concur was a lot easier and more user friendly for employees doing expense reports on their phone. That is not the case with Coupa. You must use your laptop to do expenses and our managers don't always have enough time to do that while out in the field working. This has caused some issues.
Robyn Mankoski | TrustRadius Reviewer

Kyriba

Kyriba offers a more comprehensive and end to end workflow for a SaaS offering. It is structured around Cash management/visibility but has sufficient functionality for complementary functions to serve as a stand-alone system at a better cost than its competitors. It is more mature as a product without being too functionally convoluted or diffuse.
Anonymous | TrustRadius Reviewer

Return on Investment

Coupa

  • The easy internal process to find. Given this is the same for all teams, I'd guess there is a positive impact from our Finance Team as they only have one tool they have to manage, pull reporting from, etc.
  • Frustrating process, as mentioned at times this can be a frustrating tool to use, which I think causes a lot of employees (who are not on the Finance Team) to direct undue frustration towards the Finance Team, creating avoidable tensions.
Rachel Friedlander-Holm | TrustRadius Reviewer

Kyriba

  • It has enabled us to gather up to date information across numerous entities in one place. Because of this, we have been able to analyse our group cash as a whole much more easily and see our high and low cash positions a lot sooner than before we used Kyriba. This has improved our investment returns management ten-fold.
Simon Barker | TrustRadius Reviewer

Screenshots

Pricing Details

Coupa

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Kyriba

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Add comparison