What users are saying about
75 Ratings
45 Ratings
75 Ratings
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Score 8 out of 100
45 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener'>trScore algorithm: Learn more.</a>
Score 9.1 out of 100

Attribute Ratings

  • Coupa is rated higher in 1 area: Likelihood to Recommend

Likelihood to Recommend

9.5

Coupa

95%
23 Ratings
9.3

Kyriba

93%
27 Ratings

Likelihood to Renew

Coupa

N/A
0 Ratings
10.0

Kyriba

100%
2 Ratings

Usability

Coupa

N/A
0 Ratings
8.0

Kyriba

80%
1 Rating

Support Rating

Coupa

N/A
0 Ratings
10.0

Kyriba

100%
6 Ratings

Implementation Rating

Coupa

N/A
0 Ratings
8.0

Kyriba

80%
2 Ratings

Likelihood to Recommend

Coupa

Our main goals were to drive value by focusing on adoption by all, increased visibility in spend, and compliance. Coupa is very easy to use and does not feel like an ERP. Our end users like the easy to use, intuitive interface. A side benefit that we have experienced is that we were able to get rid of a shadow system that our IT department was using to track spending. They are able to use Coupa to track committed and actual spend and reconcile it their budgets and forecasts.
JR Miller | TrustRadius Reviewer

Kyriba

10 points for Kyriba is the least we can give you as we have achieved many cash management benefits. Today we don't have the same problems as when we didn't have Kyriba. It improved the payment relationship with our suppliers and provides us with detailed reports of all the financial processes that are carried out in bank management, we recommend it and we will use it indefinitely.
Bernadette Johnsen | TrustRadius Reviewer

Pros

Coupa

  • Ease of use. No IT support is needed. As the procurement manager, I'm also the Coupa administrator. I have the ability to configure, correct, manipulate, etc., the system to our needs.
  • No on-going training. The system, both P2P and Sourcing are incredibly intuitive. Many SAAS modules change dramatically with each new version and require additional training. Coupa does a great job of putting updated, searchable documents on-line to augment any additional training employees may need.
  • Rock solid stability. Coupa is never down, they far exceed the SLAs we have in place with them. I've never had a catastrophic failure or outage with them.
  • SOX compliancy. Need I say more? My internal and external audit teams have given the tool more than a passing grade.
  • Thought leadership. The tool is constantly evolving to live up to the high expectations of its user base. The Coupa Community has skin-in-the-game and Coupa listens to our needs/wants as well as adding their own cutting edge touches to the tool.
Scott Coleman CPSM, CPSD, C.P.M | TrustRadius Reviewer

Kyriba

  • We carry out all the actions that we need to execute in terms of payments to suppliers or any treasury process immediately and without inconvenience, payments to suppliers are punctual and without delay.
  • It is a very easy-to-use system, it maintains total control of the treasury and allows us to maintain order in payments to suppliers.
  • It has good customization, so it easily adapts to our treasury needs.
  • I really like that we can do fast and quality treasury management, it generates proactivity and a lot of trust among the parties involved, you don't have to be an expert to use it and it has functions that improve the old and obsolete banking management. It is a software of high quality in results.
Christine Bergen | TrustRadius Reviewer

Cons

Coupa

  • I would like to see an image of my uploaded documents. I see the success message but always have to check it after to make sure it is the right one. A preview of that image would help. One that I can click on and view.
Anonymous | TrustRadius Reviewer

Kyriba

  • There are a few downsides as well for this product like the system processing is different with different modules which are quite strange and sometimes get pretty taunting for the users.
  • Also, the debt module needs improvement and should become more relevant to the overall software. This is one of the biggest cons I would say and it also needs to be fixed immediately for a better user experience.
Paulo Moreno | TrustRadius Reviewer

Pricing Details

Coupa

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Starting Price

Kyriba

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Starting Price

Likelihood to Renew

Coupa

No score
No answers yet
No answers on this topic

Kyriba

Kyriba 10.0
Based on 2 answers
We are totally committed to the use of Kyriba in our organization, it is a totally necessary system for our treasury management, the payments are on time and we are all happy. 10 points for Kyriba because they have earned our trust.
Christine Bergen | TrustRadius Reviewer

Usability

Coupa

No score
No answers yet
No answers on this topic

Kyriba

Kyriba 8.0
Based on 1 answer
It can always be better. There needs to be more instances wherein the user can make changes that work for them and those changes would be saved for future use, not having to make the same changes over and over again.
Terri Haga, CTP | TrustRadius Reviewer

Support Rating

Coupa

No score
No answers yet
No answers on this topic

Kyriba

Kyriba 10.0
Based on 6 answers
We have weekly calls with our support team to discuss ongoing implementation projects and other issues we find from time to time. They are very responsive to any questions we have and can escalate issues to a higher level of support if they do not have the expertise necessary to fix the problem. They are helpful in coordinating testing with banks if necessary, and provide regular statistics regarding support calls, causes of problems, and resolution.
Anonymous | TrustRadius Reviewer

Implementation Rating

Coupa

No score
No answers yet
No answers on this topic

Kyriba

Kyriba 8.0
Based on 2 answers
We had some issues with one of the implementation people provided by Kyriba. The communication skills were lacking, with assumptions being made as to what we knew already. It was very frustrating. Once that was resolved, further module implementations have been smoother.
Terri Haga, CTP | TrustRadius Reviewer

Alternatives Considered

Coupa

Concur was a lot easier and more user friendly for employees doing expense reports on their phone. That is not the case with Coupa. You must use your laptop to do expenses and our managers don't always have enough time to do that while out in the field working. This has caused some issues.
Robyn Mankoski | TrustRadius Reviewer

Kyriba

The above are all examples of bank rec software, Kyriba was selected over its competitors after a comprehensive vetting process. Kyriba has served us well, covering the bank rec process efficiently as well as being a one-stop-shop for treasury and banking-related functions for our group of companies.
Anonymous | TrustRadius Reviewer

Return on Investment

Coupa

  • It has allowed for proper processing of expenses tied directly to the proper LOB and GL Codes
  • Has taken the guesswork away and allowed for the proper budgets to be hit and reconciled
  • Ease of use has led to mass adoption and more prompt processing of expenses
Jess Pramov | TrustRadius Reviewer

Kyriba

  • Kyriba saves our department time, which is the most valuable thing we have. Before Kyriba we had to log into each bank to pull data for the prior day before we could enter our current day activity. Now the banks send the data right to Kyriba! It saves us about 3 hours of work each day from our old process.
  • Kyriba has given us visibility into all of our bank accounts in a centralized platform. We can better monitor activity and use that information to make better business decisions.
  • Kyriba has given us better transparency because of dual approval. One person has to enter information and another person has to approve information, so we have tighter controls.
Lina Isabel Rauh | TrustRadius Reviewer

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