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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Coupa

    Score7.3 out of 10
    N/ACoupa’s cloud-native Business Spend Management (BSM) platform provides end-to-end processes that helps drive collaboration across for every business leader from supply chain, procurement, finance, treasury, compliance, and IT and supply chain leaders to help their companies to get the visibility and control they need to spend smarter, mitigate risk, and improve resilience. A unified platform approach frees up IT from complex integrations to help leaders deliver on these goals.

    $549

    per year

    PairSoft

    Score5.4 out of 10
    N/APairSoft, the company formed from the March 2021 merger of PaperSave and Paramount Workplace, offers their eponymous procure-to-pay platform for the mid-market and enterprise, with close integration to Microsoft Dynamics, Blackbaud, Oracle, SAP, Acumatica, and Sage ERPs.N/A
    Pricing
    CoupaPairSoft
    Editions & Modules
    Premium Support
    $499+
    per year
    Verified
    $549
    per year
    Advanced
    $4800
    per year
    Registered
    Free
    No answers on this topic
    Offerings
    Pricing Offerings
    CoupaPairSoft
    Free Trial
    NoNo
    Free/Freemium Version
    YesNo
    Premium Consulting/Integration Services
    NoNo
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional Details——
    More Pricing Information
    Community Pulse
    CoupaPairSoft
    Considered Both Products
    Coupa Software
    No answer on this topic
    PairSoft (PaperSave + Paramount Workplace)
    No answer on this topic
    Key User Insights
    Would buy again
    75%
    Would buy again
    6 Answers
    No answers on this topic
    Delivers good value for the price
    83%
    Delivers good value for the price
    5 Answers
    No answers on this topic
    Happy with the feature set
    75%
    Happy with the feature set
    6 Answers
    No answers on this topic
    Lived up to sales and marketing promises
    No answers on this topic
    No answers on this topic
    Implementation went as expected
    No answers on this topic
    No answers on this topic
    Best Alternatives
    CoupaPairSoft
    Small Businesses
    No answers on this topic
    No answers on this topic
    Medium-sized Companies
    Precoro
    Score9.5 out of 10
    Precoro
    Score9.5 out of 10
    Enterprises
    GEP Quantum Intelligence
    Score9.1 out of 10
    GEP Quantum Intelligence
    Score9.1 out of 10
    All AlternativesView all alternativesView all alternatives
    User Ratings
    CoupaPairSoft
    Likelihood to Recommend
    9.0
    (27 ratings)
    5.0
    (2 ratings)
    Likelihood to Renew
    10.0
    (1 ratings)
    -
    (0 ratings)
    Usability
    7.8
    (2 ratings)
    8.0
    (1 ratings)
    Performance
    -
    (0 ratings)
    8.0
    (1 ratings)
    Support Rating
    6.5
    (2 ratings)
    -
    (0 ratings)
    In-Person Training
    3.0
    (1 ratings)
    -
    (0 ratings)
    Configurability
    5.0
    (1 ratings)
    -
    (0 ratings)
    Ease of integration
    -
    (0 ratings)
    10.0
    (1 ratings)
    User Testimonials
    CoupaPairSoft
    Likelihood to Recommend
    Coupa Software
    Suitable: Simple indirect procurement. Low cost; short cycle implementation. Less Suitable: Complex procurement scenario requiring serious vendor collaboration. End-to-end integration. Direct Material Procurement, especially when planning, quality inspection, and other miscellaneous activities are involved, requires handling various special statuses and updates to meet industry- or country-specific requirements.
    Incentivized
    Read full review
    PairSoft (PaperSave + Paramount Workplace)
    PaperSave is ideal for any fundraising company. Its ability to import spreadsheets from queries and import documents into constituent records is an invaluable tool for a fundraiser. Though the program sometimes has its hiccups, overall it serves its intended functions quite well.
    Incentivized
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    Pros
    Coupa Software
    • Coupa is easy to use, however, we had to teach our end users about procurement. They are not used to conducting an RFP, onboarding a supplier, or preparing a PO. This is the change management that our employees had to be prepared to understand. The Shelby Group helped us with the implementation.
    • The hardest part was the integration between NetSuite and Coupa. We wanted to have a dynamic tight integration between the two solutions. If we adjusted the chart of accounts or added a new supplier we wanted it to be able to done in both systems and be available immediately in both systems. We used a partner called SuiteSkies to accomplish this dynamic integration.
    • We’ve been able to manage the implementation and maintenance with a very lean IT group.
    Incentivized
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    PairSoft (PaperSave + Paramount Workplace)
    • Meta data assignment to documents
    • Easy UI
    Read full review
    Cons
    Coupa Software
    • Support Team - A little slow in responding. I think the tool is so configurable that they struggle with figuring out what is causing certain issues that are being submitted on the portal.
    • I'd love for the Sourcing Module to be able to support larger events. There seems to be a limit on the number of lines each event can support and as a growing retailer, our store count dictates we have room to grow and that each store is represented in the bid process.
    • Would like to see the ability to issue multiple POs for a single item to multiple locations. The tool may do this but I know I can't and it may be due to how we interface with our ERP.
    Incentivized
    Read full review
    PairSoft (PaperSave + Paramount Workplace)
    • The interface could be updated.
    • The program sometimes will continue to run in the background after Raiser's Edge is closed.
    • Initial use can be a little confusing to learn.
    Incentivized
    Read full review
    Likelihood to Renew
    Coupa Software
    I love using coupa but i'm not the decision maker in this regard.
    Incentivized
    Read full review
    PairSoft (PaperSave + Paramount Workplace)
    No answers on this topic
    Usability
    Coupa Software
    -Could be easy or hard to use depending on corporate policies and compliance. At times, errors and cryptical message associated with them could drive users mad.
    Incentivized
    Read full review
    PairSoft (PaperSave + Paramount Workplace)
    PaperSave is extremely easy to use and integrate into any fundraising office. If your company is using Blackbaud products, PaperSave will integrate seamlessly with Raiser's Edge and Raiser's Edge NXT. The ability to save documents to records seems like such a simple concept, but because Raiser's Edge doesn't offer this function in its own program, PaperSave is a life saver.
    Incentivized
    Read full review
    Performance
    Coupa Software
    No answers on this topic
    PairSoft (PaperSave + Paramount Workplace)
    Similar to what I mentioned earlier in this review, the main pro of PaperSave for my company is its Raiser's Edge integration. The program loads immediately as soon as Raiser's Edge is launched so there's no need to open separate programs. The documents and queries loaded from PaperSave into Raiser's Edge were simple to upload and read.
    Incentivized
    Read full review
    Support Rating
    Coupa Software
    -Support is generally speaking OK (not great). The user community is quite active, and the response time is acceptable. I would certainly hope there's more user-generated content (like in SAP, Oracle, and Linux, etc.), but I suppose Coupa is still not large enough, and the incentives are not yet there.
    Incentivized
    Read full review
    PairSoft (PaperSave + Paramount Workplace)
    No answers on this topic
    In-Person Training
    Coupa Software
    The employee that trained me was not particularly interesting in teaching me but they were not a Coupa employee.
    Incentivized
    Read full review
    PairSoft (PaperSave + Paramount Workplace)
    No answers on this topic
    Alternatives Considered
    Coupa Software
    Concur was a lot easier and more user friendly for employees doing expense reports on their phone. That is not the case with Coupa. You must use your laptop to do expenses and our managers don't always have enough time to do that while out in the field working. This has caused some issues.
    Incentivized
    Read full review
    PairSoft (PaperSave + Paramount Workplace)
    PaperSave works well in part due to its database integration functionality. It allows our team to use Raiser's Edge (our main tool as it's our constituent database) without having to constantly switch back and forth between programs. It's simple enough for new staff members to learn as part of their on-boarding process and hasn't caused any major issues for our team.
    Incentivized
    Read full review
    Return on Investment
    Coupa Software
    • It has allowed for proper processing of expenses tied directly to the proper LOB and GL Codes
    • Has taken the guesswork away and allowed for the proper budgets to be hit and reconciled
    • Ease of use has led to mass adoption and more prompt processing of expenses
    Incentivized
    Read full review
    PairSoft (PaperSave + Paramount Workplace)
    • Productive transaction documentation.
    Read full review
    ScreenShots

    Coupa Screenshots

    Screenshot of Transform your company’s supply chain planning from running one-off projects to a consistent and repeatable process.Screenshot of Efficiently capture data for apples-to-apples comparisons of suppliers across business requirements, risk factors, ESG, and costs to find the best solution.Screenshot of Understand supplier relationships, ensure that the right mitigation is in place, and onboard suppliers. Use trusted data services, Community.ai, and performance feedback to spot risk and optimize relationships over time.Screenshot of Bring the results of sourcing events and risk vetting together to quickly formalize agreements without costly omissions or delays.Screenshot of Give users an easy experience for all types of goods, services, and contingent worker needs while bubbling up ESG and other favored suppliers. Streamline budget checks and approvals simple emails to get move spend pre-approved, on-contract, and under control.Screenshot of Give suppliers a variety of options for submitting e-invoices — all without fees and in compliance with VAT and global regulations. Boost supplier adoption of e-invoicing by giving visibility into status of invoice approval and digital payments.