cPanel vs. HostGator

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
cPanel
Score 8.8 out of 10
N/A
cPanel headquartered in Houston provides website hosting providers with workload and server automation, as well as a management console for creating and launching websites, managing email and web files, and other administrative tasks.
$15.99
per month
HostGator
Score 6.0 out of 10
N/A
HostGator, from Newfold Digital (formerly Endurance), is a web hosting service with WordPress hosting, VPS hosting, and dedicated hosting capabilities.
$2.75
per month
Pricing
cPanelHostGator
Editions & Modules
cPanel Solo
$15.99
per month for 1 account
Admin
$24.99
per month up to 5 accounts
Pro
$35.99
per month up to 30 accounts
Premier (on cloud)
$53.99
per month up to 100 accounts
Premier (on metal)
$53.99
per month up to 100 accounts
Hatchling
$2.75
per month
Baby
$3.50
per month
Business
$5.25
per month
Offerings
Pricing Offerings
cPanelHostGator
Free Trial
NoNo
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeNo setup feeNo setup fee
Additional Details
More Pricing Information
Community Pulse
cPanelHostGator
Considered Both Products
cPanel
Chose cPanel
cPanel is more user-friendly than many third-party website hosting interfaces, including GoDaddy, Bluehost, and 1&1 Host. cPanel is the industry standard, and integrates well with common website software and third-party modules. Managing your website is effortless in cPanel, …
HostGator

No answer on this topic

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cPanelHostGator
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All AlternativesView all alternativesView all alternatives
User Ratings
cPanelHostGator
Likelihood to Recommend
9.2
(14 ratings)
6.9
(19 ratings)
Likelihood to Renew
-
(0 ratings)
8.0
(1 ratings)
Usability
7.0
(5 ratings)
-
(0 ratings)
Support Rating
8.3
(9 ratings)
7.8
(5 ratings)
User Testimonials
cPanelHostGator
Likelihood to Recommend
cPanel
I personally use it for any website hosting I do for me and others. There are a few others but I have stuck with the old tried and true and it always works for me and I know how to get around it so it has become a breeze for me. For those who are extremely new to websites and hosting or to those with very little technical know how cPanel could be very overwhelming and they might want to do like a managed WordPress hosting where they don't really have to see or deal with cPanel. I also probably wouldn't use it for straight email hosting. If you have thousands of cPanel accounts it may get very expensive and that could be a factor.
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Newfold Digital (Endurance + Web.com)
HostGator for email, domain and website hosting--delightful, 100% satisfied! Have always had ample capacity for company email needs, features work well. I have used it off and on for several organizations since 2011. HostGator website building is fairly straightforward, although I wouldn't recommend it for first-time web designing. The pluses on the HostGator website builder: great-looking themes, adequate webpage capacity, really cool scrolling capabilities, which trends well now. Easier than building a WordPress website from scratch, which can also be done for free in HostGator. I'd say it's limited compared to feature-rich WP, but it designs as nicely as Wix.
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Pros
cPanel
  • The dashboard is very intuitive. Even beginners can figure out how to do things without very much help.
  • The online community is very helpful and the online documentation makes administering any tasks a lot easier.
  • User creation and administration for FTP access is also very simple.
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Newfold Digital (Endurance + Web.com)
  • The pricing is a big feature for this hosting company
  • Every three years when the hosting contract is coming to an end, they offer a reduced fee to upgrade your server plan, which is more cost effective than renewing at the regular rate for whatever plan you're currently using.
  • The customer service workers are professional and friendly.
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Cons
cPanel
  • The costs can be a limiting factor for some businesses if you are not using a web hosting company that uses it. I have been experimenting with Cloud hosting, which can be very daunting for the novice. There is an option to install it on the cloud but it is expensive.
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Newfold Digital (Endurance + Web.com)
  • Support could be better, it takes a long time to connect with somebody
  • You need to pay extra for a backup you can rely on
  • SiteLock is sold separately, but did not help when we were hacked
  • Site seems to slow down from time to time
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Likelihood to Renew
cPanel
No answers on this topic
Newfold Digital (Endurance + Web.com)
Because we have in house technical support to compensate the lack of quality HostGator tech support, and because the price continues to be affordable the business is likely to continue using HostGator. They provide what the business needs and we have in house support to maintain it.
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Usability
cPanel
Although it can be a little bit bloated with a lot of options and configurations, it's very straightforward to use and maintain. So it's a great option even if you don't have large experience in hosting configuration. The WHM tool is more suited to heavy users since it requires more expertise, so it has a steep learning curve to better understand how to use it.
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Newfold Digital (Endurance + Web.com)
No answers on this topic
Support Rating
cPanel
The support comes in the form of an extensive library of how to articles and community input. For most situations this will give you plenty of information and resources to trouble shoot. Live support really then would need to default to the hosting provider who provides the cPanel for your use.
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Newfold Digital (Endurance + Web.com)
While you will get support from HostGator, it seems to be a different level from 8-10 years ago. It may take 15-20 minutes to get someone on chat, and unless you follow up, I've found followup email support to take a couple of days. If you stick with it, though, you will get support, and I've never had a problem they couldn't help with.
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Alternatives Considered
cPanel
The direct server management tool access provided by cPanel hosting accounts is far superior to any shared or "standard" web site hosting packaged offered by any of the numerous web host providers I have used and or evaluated over the 20+ years of my experience working in the internet industry.
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Newfold Digital (Endurance + Web.com)
I prefer HostGator over GoDaddy. HostGator does have better and more reliable customer support, and the user interface and user experience are overall much more friendly and easier to use. GoDaddy does have downtime associated with their hosting in my experience, but I have not experienced that with HostGator.
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Return on Investment
cPanel
  • cPanel makes back end server administration easy. This saves time and overall effort.
  • cPanel is readily available with most hosting packages. It integrates with both Apache and Nginx.
  • cPanel allows you to perform some of the same functions as WHM, but with an easier interface.
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Newfold Digital (Endurance + Web.com)
  • Usage of resale options easily quadrupled the money I was spending on HostGator
  • Trust in the host has to be earned, and HostGator has not retained that for me -- it will be a while before I feel confident in their uptime again
  • Overall, HG has been a positive impact on my business as a web developer
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ScreenShots