Cradlepoint NetCloud Engine vs. Sophos UTM

The platform and product selection as a whole covers a lot of range. The pricing is low enough and the levels granular enough that even customers that only need the use of a few features of the product can buy into the ecosystem with reasonable investment and grow with confidence without having paid too much. One thing that this enterprise company gets is this: Many small companies need enterprise-class features but don't have the user count to justify purchasing enterprise-class solutions. It is not that they don't need advanced features, it's just that enterprise vendors assume that small companies only have basic needs. It is not true, but you can't buy a solution that is only sold in hundreds of seats if you have 25 users in your company. Cradlepoint NetCloud does a good job of getting this right. You can buy a single seat or hundreds of seats, and the price is truly commensurate with your seat count. Everyone gets the enterprise features, you only pay for the seats you need.

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UTM works great if you want a solid, obvious firewall. There's not a lot of second-guessing as to what you are about to do with every change you make. If you incorporate their wireless access points and RED (remote ethernet device) for remote users or small offices, it's considerably much easier to set up than other comparable solutions. If you are looking to manage your firewalls via the cloud, you are out of luck.

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• Remote router management
• Grouping and templating configurations
• Notifications and showing cellular health

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• Firewall Protection. The protection is unmatched, setup it a little daunting, but once set up it pretty much runs itself.
• Site-to-site VPN. Super easy to deploy so we are able to network all our sites together.
• The DHCP server function is actually really nice, I prefer using it over the traditional way of using a DC for DHCP.

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• Group management of devices could be easier.
• Customized reporting would be nice.
• The task scheduler is not very robust (only one task is available for scheduling).

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• Better standard support, it used to be great, now, not so much (for paying customers, that only aquired the Hardware)
• Better wireless solution, there is always room for that, now that everybody needs robust wifi, even at home!
• Faster and more robust wireless Access Points, or different vendor-like compatibility.

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Device management is nearly the same as if you logged in locally, giving a familiar feel to the interface. Device group management can be cumbersome when pushing firmware updates.

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The interface is no non-sense and easy to understand. No need for any consultants to help implement this solution. The performance is consistent and solid. Paired with a good amount of firmware and definitions, it's hard to find any fault in this product. It's interoperability with other Sophos products make a compelling argument to invest in more Sophos products.

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Every time I have engaged support, it has been a satisfying experience. Because they cover such a wide range of applications, I do have to spend more time explaining our intended results and rationale than I would have to do with a more focused vendor, but it's a minor tradeoff for the value of saved time in every other aspect of the solution.

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I find the support fair. The wait can be frustrating when dealing with fire. The pandemic has not helped with this. Although the wait can be long, the support reps are knowledgeable and was able to resolve the issues I was facing.

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It is much easier to group your devices within NetCloud prior to deployment. We ran into issues of lost/changed settings when grouping devices that had already been deployed

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The cost of equipment, lines, and services was over 1,000 times the five year cost of Cradlepoint (formerly Pertino) when looking for a complete WAN replacement. Using small Linux devices (Intel NUCs) instead of expensive networking hardware provided equal service levels when we needed passthrough site-based access, rather than buying specific hardware from a vendor (including even Cradlepoint, though the integration is great and I do recommend their devices - especially for their cellular data redundancy features)

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I would rate Sophos second on this list right below Webroot. Webroot has an easier user interface and policy builder. However, Sophos would be on top of its UI would be improved. I would rank CrowStrike third and McAfee last. Sophos is great for complex environments that have multiple needs.

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• It has freed me up to do more productive things instead of troubleshooting the VPN.
• It has made my employees happier because they have less frustrations working from home or on the road.

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• Sophos has provided a secure Firewall for us.
• Integration with Sophos Central makes it easier to manage both.
• Site to site VPN Failover groups has caused more trouble than it's worth.
• High availability doesn't recognize when you are restarting for an update.

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A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info