CrazyCall vs. Twilio
CrazyCall vs. Twilio
Product | Rating | Most Used By | Product Summary | Starting Price |
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CrazyCall | Mid-Size Companies (51-1,000 employees) | CrazyCall is a cloud-based app that is designed to help contact centers and sales teams boost the performance of their outbound and inbound projects. CrazyCall requires no download or technical skills. According to the vendor, users can start making and receiving calls directly in their browser within minutes of creating their account. With the automatic dialer, users no longer need to dial numbers manually. Users can also set rules to efficiently manage their outbound and inbound queue… | $10 per user / month | |
Twilio | N/A | Twilio offers a CPaaS and CCaaS solution, with the combination of its programmable Voice, Video, and Messaging APIs, as well as the Twilio Flex cloud contact center. Additional capabilities include Twilio's Elastic SIP Trunking, as well as API for WhatsApp. | $0 per min per participant |
CrazyCall | Twilio | |||||||||||||||
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Entry-level Setup Fee | No setup fee | Optional | ||||||||||||||
Additional Details | Plans priced per user / month. Exclusive of connection costs. Competitive rates available. | 1. Pay-as-you-go pricing: Simple usage-based pricing means you don’t get locked into big contracts. 2. Volume discounts: Discounts trigger as your usage grows, so you always get a fair price. 3. Start building today with free trial credit and full API access. | ||||||||||||||
More Pricing Information |
CrazyCall | Twilio | |
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Contact Center Software |
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Workforce Optimization (WFO) |
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CrazyCall | Twilio | |
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Small Businesses | CloudTalk Score 9.5 out of 10 | Simplify360 Score 7.8 out of 10 |
Medium-sized Companies | Bright Pattern Contact Center Score 10.0 out of 10 | Bright Pattern Contact Center Score 10.0 out of 10 |
Enterprises | Google Cloud Contact Center AI Score 8.9 out of 10 | Conversica Score 9.5 out of 10 |
All Alternatives | View all alternatives | View all alternatives |
CrazyCall | Twilio | |
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Likelihood to Recommend | 8.8 (3 ratings) | 6.6 (70 ratings) |
Likelihood to Renew | - (0 ratings) | 8.1 (5 ratings) |
Usability | - (0 ratings) | 9.5 (10 ratings) |
Performance | - (0 ratings) | 7.0 (15 ratings) |
Support Rating | - (0 ratings) | 5.7 (16 ratings) |
Implementation Rating | - (0 ratings) | 9.5 (2 ratings) |
Contract Terms and Pricing Model | - (0 ratings) | 10.0 (1 ratings) |
Professional Services | - (0 ratings) | 10.0 (1 ratings) |
CrazyCall | Twilio | |
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Likelihood to Recommend | CrazyCall | Twilio |
Pros | CrazyCall | Twilio |
Cons | CrazyCall | Twilio |
Likelihood to Renew | CrazyCall No answers on this topic | Twilio |
Usability | CrazyCall No answers on this topic | Twilio |
Performance | CrazyCall No answers on this topic | Twilio |
Support Rating | CrazyCall No answers on this topic | Twilio |
Implementation Rating | CrazyCall No answers on this topic | Twilio |
Alternatives Considered | CrazyCall | Twilio |
Contract Terms and Pricing Model | CrazyCall No answers on this topic | Twilio |
Return on Investment | CrazyCall | Twilio |
ScreenShots | CrazyCall Screenshots | Twilio Screenshots |