Crazy Egg vs. Justuno Pop-Ups & CRO Tools

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Crazy Egg
Score 8.3 out of 10
N/A
Crazy Egg is a heat map web analytics product.
$24
per month
Justuno Pop-Ups & CRO Tools
Score 5.5 out of 10
N/A
Justuno in San Francisco provides a suite of on-site conversion tools designed to increase leads and revenue for thousands of businesses worldwide.N/A
Pricing
Crazy EggJustuno Pop-Ups & CRO Tools
Editions & Modules
Crazy Egg
$24.00
per month
No answers on this topic
Offerings
Pricing Offerings
Crazy EggJustuno Pop-Ups & CRO Tools
Free Trial
NoYes
Free/Freemium Version
NoYes
Premium Consulting/Integration Services
NoYes
Entry-level Setup FeeNo setup feeOptional
Additional Details14-day free trial: no obligation, no activation fees, no credit card required. Paid plans are based on monthly website traffic, please visit our website for full details.
More Pricing Information
Community Pulse
Crazy EggJustuno Pop-Ups & CRO Tools
Top Pros
Top Cons
Best Alternatives
Crazy EggJustuno Pop-Ups & CRO Tools
Small Businesses
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Score 9.7 out of 10
Medium-sized Companies
Siteimprove
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Score 9.2 out of 10
Contentsquare
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Score 8.9 out of 10
Enterprises
Contentsquare
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Score 8.9 out of 10
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Score 8.9 out of 10
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User Ratings
Crazy EggJustuno Pop-Ups & CRO Tools
Likelihood to Recommend
7.3
(34 ratings)
1.1
(3 ratings)
Likelihood to Renew
8.5
(14 ratings)
-
(0 ratings)
Usability
6.0
(8 ratings)
-
(0 ratings)
Availability
7.1
(4 ratings)
-
(0 ratings)
Performance
2.0
(2 ratings)
-
(0 ratings)
Support Rating
5.0
(7 ratings)
9.0
(1 ratings)
Online Training
10.0
(1 ratings)
-
(0 ratings)
Implementation Rating
9.2
(3 ratings)
-
(0 ratings)
Product Scalability
9.8
(2 ratings)
-
(0 ratings)
User Testimonials
Crazy EggJustuno Pop-Ups & CRO Tools
Likelihood to Recommend
Crazy Egg
+ I strongly believe that this tool helps when a firm has good user count (depends on business model) as most of these tools are data friends. More data - more valuable insights + Best fit if someone who is looking for deeper insights of individual page - Not suggested for very fewer visits of a website. Suggested to improve better visit count
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Justuno
For sites which are not super high traffic, Justuno [Pop-Ups & CRO Tools] is a great way to get started with popups and email capture tools. If your site has a lot of sessions, the price gets prohibitive. There may be better pricing models from competitors in some cases.
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Pros
Crazy Egg
  • Provides heatmaps that shows you the elements on your site that are and aren't performing well.
  • Provides scrollmaps so you can see how far down a page users are scrolling and which content never gets seen.
  • Screenshots show you how your website looks across a variety of different devices.
  • Provides a type of clickmap called confetti that enables you visualise clicks by segments - device, new/returning visitors, campaigns and other metrics.
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Justuno
  • Ease of use.
  • Dozens of templates.
  • Ability to schedule promotions.
  • Analytics.
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Cons
Crazy Egg
  • The largest thing we've struggled with is the Optimizely integration. I've contacted customer service a few times to get it properly setup. Customer Service is always friendly and helpful; they provide clear steps to get it setup. Unfortunately despite clear instructions, they are tedious, and if not completed in the correct order, the integration with Optimizely does not work. My success rate with the integration is less than 55%.
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Justuno
  • Streamlining the cancellation process.
  • Business ethics.
  • Customer service.
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Likelihood to Renew
Crazy Egg
It's a great tool considering how inexpensive it is. If used correctly and you have a plan for tracking your websites, this tool can make a world of a difference. If you are not going to sit down and take the time to make a plan for how to use this tool, I would say it is not worth your time. Yes, you can look at items on your website that need to be changed, but without a consistent plan, other important items that need changing can be lost in the mix. Make sure you have enough time and energy to invest in this and it will be well worth it
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Justuno
No answers on this topic
Usability
Crazy Egg
It's not clear what features there are. The navigation icon is not labeled. It's hard to know where to start when you're first logging in as a first-time user. It's hard to know how to set up anything and there aren't many helpful tutorials in-product. I don't want to be kicked out of a help center or read the documentation.
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Justuno
No answers on this topic
Reliability and Availability
Crazy Egg
It's slow to post data, and slow to get a snapshot to finally be active (i.e. not pending). Not intolerable, but would be nice to see data within a couple hours. Often have to wait to the next day.
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Justuno
No answers on this topic
Support Rating
Crazy Egg
I think support is an area where Crazy Egg is lacking. I would love to have a quarterly check-in with a Crazy Egg rep to understand what kinds of changes have been made to the platform and what is on the horizon. I also think a quick consulting sessions with a rep could be extremely beneficial, as I'm sure there are ways to use the tool that we haven't even thought about yet that would be extremely insightful for our team.
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Justuno
I have only contacted support once in 3 years they were great.
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Online Training
Crazy Egg
Crazy Egg is the best CRO and LPO tool for performance marketers who have a limited budget!
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Justuno
No answers on this topic
Implementation Rating
Crazy Egg
It is simple. JavaScript code needs to be added to any pages where you want to run tests. That's it.
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Justuno
No answers on this topic
Alternatives Considered
Crazy Egg
Hotjar is more expensive than Crazy Eggs, and we needed a tool to fit the budget for small comp. With more time, we could have tested it deeply also to have a better opinion, it seems to be great too
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Justuno
Versus Yotpo, Justuno [Pop-Ups & CRO Tools] is light years better for email capture and newsletter signups. They offer fully robust targeting and customization, whereas Yotpo is primitive in these areas. Versus OptiMonk and others, it is similar. They all have the same approximate pricing model which is based on sessions per month on your site.
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Scalability
Crazy Egg
Its reliability (not scaleability, as the question asks for, sorry) is pretty good but through our testing we know that some clicks do not get recorded. It doesn't bother us a lot because we look at the aggregate of thousands of visits, but we do know it misses things. As for scaleability, it's about right. You really don't want zillions of clicks per snapshot - the screen just turns to 100% dots and you lose the ability to differentiate different screen areas. We find that 25,000 clicks for a page gives us a really good view.
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Justuno
No answers on this topic
Return on Investment
Crazy Egg
  • Very Positive impact on ROI as it pointed towards some specific flaws of the website. These flaws were removed on a regular basis.
  • It constantly helps finetune our website to the requirements of the users. This helps in boosting our business development efforts.
  • It helps us to remove or modify the least visited sections of the website. Thus removing the limitations that hamper our growth.
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Justuno
  • It had a positive ROI, until they stole an extra month from us and then refused to respond to emails.
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ScreenShots

Justuno Pop-Ups & CRO Tools Screenshots

Screenshot of Intelligent lead captures, personalized website messaging, and audience analytics to convert more visitors into customers.Screenshot of Full screen takeovers, countdown timers, spin-to-wins, banners, age verification gates, holiday promos, mobile promos, social integrated promos, and much more.Screenshot of Justuno’s proprietary visitor intelligence technology analyzes billions of data points to create profiles that identify, track, and analyze every website visitor.Screenshot of Cart & Checkout Offers: Entice customers to add more to their carts and reduce cart abandonment with targeted checkout and exit offers.Screenshot of The simplest and most effective way to build your email list, increase conversions, generate sales opportunities, and more. Use a pre-built theme or take complete control of your design!Screenshot of Coundowns: Drive urgency for sales with Countdown Timers and Inventory Countdowns. Hurry! Time is running out to get the best conversion app on the market!