Creately vs Mikogo | TrustRadius

Likelihood to Recommend

Very good online option for flowcharts and other purposes; can be quite cost-effective, too, depending on how you use it.

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Mike Eisenberg

Office Manager

Bates Group LLCFinancial Services, 51-200 employees

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ProsMikogo is well-suited and cost-effective for the small businessSimple & well-designed; easy to figure out.Works best for one-on-one client support.ConsNo live customer supportFree version has limited features (e.g. no invite meeting allowed)Trial version only 14 days

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Jeff Henkel

Owner

HighRoad AccountingAccounting, 1-10 employees

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Feature Rating Comparison

Creately

Mikogo

High quality audio

High quality video

Low bandwidth requirements

Mobile support

Creately

Mikogo

Desktop sharing

Whiteboards

Creately

Mikogo

Calendar integration

Meeting initiation

Record meetings / events

Slideshows

Creately

Mikogo

Live chat

Audience polling

Q&A

Creately

Mikogo

User authentication

Participant roles & permissions

Confidential attendee list

Pros

Creately provides the same experience that other similar tools (i.e. Visio) provides, but presents it in a much more colorful, unique manner. The colors are vibrant, and my clients have always been impressed with the quality and feel.
Creately provides a lot of creative control over how your images look. I can play with the opacity and color scheme, or use what they already provide.
Creately also allows me to create wireframes for clients to review, whether desktop or mobile. I can create simple, easy to understand frames and concepts in minutes - they're super professional looking and ready to share.
I like the pricing model. Right now I can pay month-to-month, or pay a one-time fee for a year. It's also less expensive than Visio, which is very nice.

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Richard Crane

Senior Business Analyst

Southwest Gas CorporationUtilities, 1001-5000 employees

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Allow remote access to a users PC's
Share my screen for visual assistance

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Verified User

Manager in Information Technology

Insurance Company, 11-50 employees

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Cons

The transition Creately made this year to their new non-Flash platform seems to almost function like a beta release in some instances.
Customer support sometimes takes a while to return and the responses are not always the best or most helpful. Follow up isn't great, either.

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Mike Eisenberg

Office Manager

Bates Group LLCFinancial Services, 51-200 employees

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It lacks some features that could be useful for providing remote technical support but it is never meant to be a remote support tool, it is a collaboration tool.
Can't really find anything bad to say about this product. I was never in a scenario where I thought something is not working as expected or can't find a feature or can't figure out how to do something.

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Verified User

Administrator in Information Technology

Information Technology and Services Company, 1001-5000 employees

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Support Rating

Creately 5.5

Based on 4 answers

I haven't used Creately's support. I don't know what to rate this to be honest. If there was an "N/A," I'd use that. I like products where I don't have to do a lot of research or studying to learn how to use the software. Creately allows me to jump in and go.

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Richard Crane

Senior Business Analyst

Southwest Gas CorporationUtilities, 1001-5000 employees

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Mikogo 8.0

Based on 2 answers

I have not had to use their support for anything other than setup.

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Verified User

Manager in Information Technology

Insurance Company, 11-50 employees

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Alternatives Considered

In terms of pricing and functionality, Creately was the clear winner at the time, although the jury is still out on Creately's new version in terms of how simple it may be to use.

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Mike Eisenberg

Office Manager

Bates Group LLCFinancial Services, 51-200 employees

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Mikogo has simple features and is easy to use. If you don't need lots of bells and whistles and just want to screen share or video conference on a small scale Mikogo works best.Join.me & TeamViewer are a bit confusing for the novice small business person.My experience with LogMeIn has been that it's sluggish.GoToMeeting works great but is pricey for the small firm that mainly does one-to-one support/training.I couldn't get Zoom to work right.

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Jeff Henkel

Owner

HighRoad AccountingAccounting, 1-10 employees

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Return on Investment

Creately is less expensive and dare I say more professional looking than Visio. It looks great at a fraction of the price.
Creately allows me to share ideas and processes with my clients. It shows that I understand their business processes, and increases their trust in my abilities to work with them.

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Richard Crane

Senior Business Analyst

Southwest Gas CorporationUtilities, 1001-5000 employees

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It is a very helpful backup tool for collaboration.
It doesn't have all the bells and whistles like Teams but its also much cheaper and much better performance than Skype.

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Verified User

Administrator in Information Technology

Information Technology and Services Company, 1001-5000 employees

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Pricing Details

General

Free Trial

Yes

Free/Freemium Version

Yes

Premium Consulting/Integration Services

—

Entry-level set up fee?

Optional

6.95*

* per user

Creately Editions & Modules

On-premise Edition

Creately Desktop	$75¹
Creately Server	6.95¹

per user

SaaS Edition

Creately Online Personal	6.95¹
Creately Team 5	$40¹
Creately Team 10	$80¹
Creately Team 25	$200¹

per month

Additional Pricing Details

We offer deeply discounted prices for non profits, educational institutes and charities.

General

Free Trial

Yes

Free/Freemium Version

Yes

Premium Consulting/Integration Services

—

Entry-level set up fee?

No

Mikogo Editions & Modules

Edition

Basic Annual	$156¹
Professional Annual	$228¹
Team Annual	$468¹
Professional Lifetime	$456²
Team Lifetime	$936³

Annually
Lifetime License per User
Lifetime License [Unlimited Users]

Additional Pricing Details

Enterprise plans are also available for larger organizations, with a custom number of users, meeting participants, and channels. Master Administration and Web API integrations are also available. Contact Mikogo for further information.

Rating Summary

Creately

Mikogo

Creately

Mikogo

Likelihood to Recommend

Creately

Mikogo

Feature Rating Comparison

High quality audio

High quality video

Low bandwidth requirements

Mobile support

Desktop sharing

Whiteboards

Calendar integration

Meeting initiation

Record meetings / events

Slideshows

Live chat

Audience polling

Q&A

User authentication

Participant roles & permissions

Confidential attendee list

Pros

Creately

Mikogo

Cons

Creately

Mikogo

Support Rating

Creately

Mikogo

Alternatives Considered

Creately

Mikogo

Return on Investment

Creately

Mikogo

Screenshots

Creately

Mikogo

Pricing Details

General

Free Trial

Free/Freemium Version

Premium Consulting/Integration Services

Entry-level set up fee?

Creately Editions & Modules

On-premise Edition

SaaS Edition

Additional Pricing Details

General

Free Trial

Free/Freemium Version

Premium Consulting/Integration Services

Entry-level set up fee?

Mikogo Editions & Modules

Edition

Additional Pricing Details

Rating Summary

Add comparison