What users are saying about
10 Ratings
40 Ratings
10 Ratings
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Score 7.7 out of 100
40 Ratings
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Score 7 out of 100

Feature Set Ratings

    Project Management

    Creately

    Feature Set Not Supported
    N/A
    6.6

    Mitel MiCollab

    66%
    Mitel MiCollab ranks higher in 7/7 features

    Task Management

    N/A
    0 Ratings
    8.1
    81%
    5 Ratings

    Gantt Charts

    N/A
    0 Ratings
    8.0
    80%
    1 Rating

    Scheduling

    N/A
    0 Ratings
    7.7
    77%
    7 Ratings

    Workflow Automation

    N/A
    0 Ratings
    6.5
    65%
    3 Ratings

    Mobile Access

    N/A
    0 Ratings
    6.8
    68%
    11 Ratings

    Search

    N/A
    0 Ratings
    5.3
    53%
    7 Ratings

    Visual planning tools

    N/A
    0 Ratings
    4.0
    40%
    4 Ratings

    Communication

    Creately

    Feature Set Not Supported
    N/A
    6.9

    Mitel MiCollab

    69%
    Mitel MiCollab ranks higher in 8/8 features

    Chat

    N/A
    0 Ratings
    8.1
    81%
    12 Ratings

    Notifications

    N/A
    0 Ratings
    7.9
    79%
    11 Ratings

    Discussions

    N/A
    0 Ratings
    7.3
    73%
    7 Ratings

    Surveys

    N/A
    0 Ratings
    10.0
    100%
    1 Rating

    Internal knowledgebase

    N/A
    0 Ratings
    8.3
    83%
    5 Ratings

    Integrates with GoToMeeting

    N/A
    0 Ratings
    4.7
    47%
    4 Ratings

    Integrates with Gmail and Google Hangouts

    N/A
    0 Ratings
    1.0
    10%
    3 Ratings

    Integrates with Outlook

    N/A
    0 Ratings
    8.0
    80%
    6 Ratings

    File Sharing & Management

    Creately

    Feature Set Not Supported
    N/A
    6.2

    Mitel MiCollab

    62%
    Mitel MiCollab ranks higher in 7/7 features

    Video files

    N/A
    0 Ratings
    2.1
    21%
    4 Ratings

    Audio files

    N/A
    0 Ratings
    5.5
    55%
    6 Ratings

    Document collaboration

    N/A
    0 Ratings
    5.3
    53%
    5 Ratings

    Access control

    N/A
    0 Ratings
    7.3
    73%
    7 Ratings

    Advanced security features

    N/A
    0 Ratings
    7.0
    70%
    6 Ratings

    Integrates with Google Drive

    N/A
    0 Ratings
    8.0
    80%
    1 Rating

    Device sync

    N/A
    0 Ratings
    7.8
    78%
    6 Ratings

    Attribute Ratings

    • Creately is rated higher in 1 area: Likelihood to Recommend
    • Mitel MiCollab is rated higher in 1 area: Support Rating

    Likelihood to Recommend

    8.4

    Creately

    84%
    2 Ratings
    6.9

    Mitel MiCollab

    69%
    12 Ratings

    Support Rating

    5.6

    Creately

    56%
    4 Ratings
    6.4

    Mitel MiCollab

    64%
    6 Ratings

    Likelihood to Recommend

    Creately

    Very good online option for flowcharts and other purposes; can be quite cost-effective, too, depending on how you use it.
    Mike Eisenberg | TrustRadius Reviewer

    Mitel MiCollab

    MiCollab is great for a large office to get users working from home and being able to use their home phone or cell phone like the desk phone at the office. This allows our live operators the ability to see if the end-user is on an active call before sending a new call to them. If you have a very small company of fewer than 10 people this might not be worth the investment as cell phones would work just as well.
    Anonymous | TrustRadius Reviewer

    Pros

    Creately

    • Creately provides the same experience that other similar tools (i.e. Visio) provides, but presents it in a much more colorful, unique manner. The colors are vibrant, and my clients have always been impressed with the quality and feel.
    • Creately provides a lot of creative control over how your images look. I can play with the opacity and color scheme, or use what they already provide.
    • Creately also allows me to create wireframes for clients to review, whether desktop or mobile. I can create simple, easy to understand frames and concepts in minutes - they're super professional looking and ready to share.
    • I like the pricing model. Right now I can pay month-to-month, or pay a one-time fee for a year. It's also less expensive than Visio, which is very nice.
    Richard Crane | TrustRadius Reviewer

    Mitel MiCollab

    • Mitel MiCollab is great for working remotely. The twinning feature to allow calls directed to my office phone to ring on my cell phone is extremely convenient.
    • The feature that allows you to set which device you want to ring (desk phone, PC, cell phone) is great as even when I am in the office, I prefer to just use my cell phone.
    • The customer support for the product is first-rate. They are always present and helpful when needed.
    Anonymous | TrustRadius Reviewer

    Cons

    Creately

    • The transition Creately made this year to their new non-Flash platform seems to almost function like a beta release in some instances.
    • Customer support sometimes takes a while to return and the responses are not always the best or most helpful. Follow up isn't great, either.
    Mike Eisenberg | TrustRadius Reviewer

    Mitel MiCollab

    • Easy to use pop-up window alerts you to incoming calls, lets you transfer to VM or other users, helpful for conference calling
    • Has chat feature to tag someone when they are on the phone, or you just don't want to call
    • App for smartphone allows for desk phone to cell phone collaboration
    Nathan Venno | TrustRadius Reviewer

    Pricing Details

    Creately

    General

    Free Trial
    Yes
    Free/Freemium Version
    Yes
    Premium Consulting/Integration Services
    Entry-level set up fee?
    Optional
    6.95

    Starting Price

    $40 per month

    Creately Editions & Modules

    On-premise Edition
    Creately Desktop$751
    Creately Server6.951
    1. per user
    SaaS Edition
    Creately Online Personal6.951
    Creately Team 5$401
    Creately Team 10$801
    Creately Team 25$2001
    1. per month
    Additional Pricing Details
    We offer deeply discounted prices for non profits, educational institutes and charities.

    Mitel MiCollab

    General

    Free Trial
    Free/Freemium Version
    Premium Consulting/Integration Services
    Entry-level set up fee?
    No

    Starting Price

    Mitel MiCollab Editions & Modules

    Additional Pricing Details

    Support Rating

    Creately

    Creately 5.6
    Based on 4 answers
    I haven't used Creately's support. I don't know what to rate this to be honest. If there was an "N/A," I'd use that. I like products where I don't have to do a lot of research or studying to learn how to use the software. Creately allows me to jump in and go.
    Richard Crane | TrustRadius Reviewer

    Mitel MiCollab

    Mitel MiCollab 6.4
    Based on 6 answers
    Support is typically handled by a reseller. Buyers should evaluate the reseller as much as they evaluate Mitel for the product suite.The few times when the reseller was not able to handle the issue directly, Mitel did step up and quickly answer/address the question/issue.
    Anonymous | TrustRadius Reviewer

    Alternatives Considered

    Creately

    In terms of pricing and functionality, Creately was the clear winner at the time, although the jury is still out on Creately's new version in terms of how simple it may be to use.
    Mike Eisenberg | TrustRadius Reviewer

    Mitel MiCollab

    MiCollab was great as a VOIP solution and general team collaboration solution, but it lacked in some areas, such as the mobile app, complex configuration and set up as well as the lack of user customization. Overall, the system is serviceable, but seemed rather vanilla compared to its competitors
    Anonymous | TrustRadius Reviewer

    Return on Investment

    Creately

    • Creately is less expensive and dare I say more professional looking than Visio. It looks great at a fraction of the price.
    • Creately allows me to share ideas and processes with my clients. It shows that I understand their business processes, and increases their trust in my abilities to work with them.
    Richard Crane | TrustRadius Reviewer

    Mitel MiCollab

    • I'm not a person in a position to really speak to this question as I'm only a user and not involved in purchasing such services. Overall, though, I believe we switched to this to save money and since we seem to be sticking with it, I have to assume that objective has been achieved.
    Anonymous | TrustRadius Reviewer

    Screenshots

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