What users are saying about
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Top Rated
67 Ratings
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Top Rated
49 Ratings

Creatio

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Top Rated
67 Ratings
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Score 9 out of 100

IBM Cloud Pak for Business Automation

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Top Rated
49 Ratings
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Score 8.9 out of 100

Feature Set Ratings

    Low-Code Development

    9.2

    Creatio

    92%

    IBM Cloud Pak for Business Automation

    Feature Set Not Supported
    N/A
    Creatio ranks higher in 6/6 features

    Visual Modeling

    9.1
    91%
    27 Ratings
    N/A
    0 Ratings

    Drag-and-drop Interfaces

    9.3
    93%
    29 Ratings
    N/A
    0 Ratings

    Platform Security

    9.4
    94%
    28 Ratings
    N/A
    0 Ratings

    Platform User Management

    9.1
    91%
    30 Ratings
    N/A
    0 Ratings

    Reusability

    8.9
    89%
    28 Ratings
    N/A
    0 Ratings

    Platform Scalability

    9.1
    91%
    29 Ratings
    N/A
    0 Ratings

    Attribute Ratings

    • Creatio is rated higher in 2 areas: Likelihood to Recommend, Likelihood to Renew

    Likelihood to Recommend

    9.1

    Creatio

    91%
    52 Ratings
    8.9

    IBM Cloud Pak for Business Automation

    89%
    22 Ratings

    Likelihood to Renew

    9.1

    Creatio

    91%
    2 Ratings
    7.3

    IBM Cloud Pak for Business Automation

    73%
    1 Rating

    Usability

    9.1

    Creatio

    91%
    36 Ratings

    IBM Cloud Pak for Business Automation

    N/A
    0 Ratings

    Support Rating

    9.1

    Creatio

    91%
    35 Ratings

    IBM Cloud Pak for Business Automation

    N/A
    0 Ratings

    Likelihood to Recommend

    Creatio

    Contracts are a big part of our business, and being able to create tracking and dashboards for this has made our contracts process so much smoother. Also, being able to integrate docu-sign means you can do everything through the system, rather than having to go back and forth and duplicate things.
    Read full review

    IBM

    Our clients were having a lot of troubles with procurement, ordering, and billing because it's never easy to scale without having the right tools. Especially these days for enterprises, it's essential to have Process Mining with Robotic Process Automation as a part of the digital transformation for a seamless AI-driven operation to get over the enterprise scaling challenges. However, we were able to separately assess purchasing, ordering, invoicing, and payment. Using IBM's Process Mining, after a long journey of troubles for our clients in their procurement, ordering, and billing processes. We succeed in getting them over these issues after implementing IBM Process Mining and the entire IBM Cloud Pak for Business Automation. We're able now to provide them with a clear picture of the actual end-to-end P2P procedure. It is also assisting us by forecasting the reason that we may confront in the near future, therefore alerting us to take the appropriate measures.
    Read full review

    Pros

    Creatio

    • Creatio's client success team is super. The team is collaborative, solution-oriented, and client-driven. We have weekly meetings with the team. They show up prepared with solutions/ideas to business requests and they are clearly engaged.
    • Creatio's infrastructure team has been critical to our ability to execute our cloud strategy. They have worked with us to set up our testing and production environments within Azure, assisted in testing, and are responsive and flexible to our unique requirements.
    • Creatio has been very flexible to requests for customization. We have taken their low-code out-of-the-box solution and "Ringlerized" it. The benefit for us is an application that meets our niche business needs.
    Read full review

    IBM

    • With this software, it is easy to speed up the digital transformation process.
    • Data collection and analysis can be done more quickly and efficiently.
    • Cloud migration readiness is also easily enhanced by the IBM Cloud Pak for Business Automation software
    • It makes it easy to control any company's consumables. For example, you can only pay for what you require at the time you require it.
    Read full review

    Cons

    Creatio

    • Documentation could sometimes be more intuitive
    • Lots of third-party applications, so frustrating when only the connector you need is missing
    • The possibilities are very large, so it is difficult to properly channel resources and needs within the company regarding this platform
    Read full review

    IBM

    • For heavy load, the performance should be improved
    • The integration with the messaging system is a bit tricky and hence example documentation could be provided
    • It is a very nice and powerful tool however still not very known, marketing needs to be improved
    Read full review

    Pricing Details

    Creatio

    Starting Price

    $0 per month per user

    Editions & Modules

    Creatio editions and modules pricing
    EditionModules
    Studio Creatio Enterprise251
    Studio Creatio Free02
    Studio Creatio Free03
    Studio Creatio Enterprise254
    Sales Creatio Team Edition305
    Sales Creatio Commerce Edition356
    Sales Creatio Enterprise Edition607

    Footnotes

    1. per user/per month
    2. per user/per month
    3. per month per user
    4. per month per user
    5. per month per user
    6. per month per user
    7. per month per user

    Offerings

    Free Trial
    Free/Freemium Version
    Premium Consulting/Integration Services

    Entry-level set up fee?

    No setup fee

    Additional Details

    Pricing Info

    IBM Cloud Pak for Business Automation

    Starting Price

    Editions & Modules

    IBM Cloud Pak for Business Automation editions and modules pricing
    EditionModules

    Footnotes

      Offerings

      Free Trial
      Free/Freemium Version
      Premium Consulting/Integration Services

      Entry-level set up fee?

      Optional

      Additional Details

      Pricing Info

      Likelihood to Renew

      Creatio

      I don't think we could be without it now.
      Read full review

      IBM

      IBM Cloud Pak provides modernization in collecting, organizing and analyzing data. This product provides to unify market leading services such as data management, DataOps, governance, business analytics and automated AI. IBM Cloud Pak is best for resource and infrustructure optimization. IBM Cloud Pak is capable to accomodate our business automation needs.
      Read full review

      Usability

      Creatio

      The user interface of Creatio is quite friendly. It is intuitive for new users to start using the software. It is also fairly straightforward to setup. Business users are able to become productive with Creatio in a short amount of time due to an easy to use design. I find the design intuitive overall.
      Read full review

      IBM

      No answers on this topic

      Support Rating

      Creatio

      Support is really good. Maybe it is because we had a dedicated support manager. But still, all issues were resolved timely. There were too many at the beginning, but now when we solved most of the problems we contact our support manager mostly before the updates. We have a testing platform to test all updates.
      Read full review

      IBM

      No answers on this topic

      Alternatives Considered

      Creatio

      The user-friendliness of Creatio was a big selling point along with the low-code initiatives, both of which were important to our business. With Salesforce, unlimited wasn't really unlimited. You couldn't deploy an on-site instance and the overall cost of the system far outweighed the ROI. These are all things Creatio offers, out-of-the-box.
      Read full review

      IBM

      We ended up going with a different solution. IBM Cloud Pak for Business Automation felt like a nice addition to the IBM Cloud bundle, but we were not getting a positive ROI due to its lack of native connectors with non-IBM apps. The AI is definitely a strong point, and probably more advanced than the competition, but the reality is that most of our workflows were still essentially built on predefined rules - and we found that other products were offering a much simpler and transparent experience to do just that.
      Read full review

      Return on Investment

      Creatio

      • Communication between sales representatives, vendors, and customers helps improve sales.
      • Automating the sales process has allowed us to land more deals via opportunity management tools.
      • No coding or manual sales processes are involved, hence we make zero errors when enhancing sales procedures.
      Read full review

      IBM

      • We've increased our customer satisfaction score by 80% in less than a month.
      • we discovered and automated over +70 processes that used to be done manually
      • we easily discover automation opportunities through Process Mining
      • We are having a better decision making now thanks to AI and ML
      Read full review

      Screenshots

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