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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Creatio

    Score9.4 out of 10
    N/ACreatio offers an agentic CRM and workflow platform. Its offerings include Creatio Studio, a no-code agentic platform to build applications and AI agents with natural language and visual designers, and a CRM suite with embedded AI agents across Creatio Marketing, Sales, and Service. The platform also includes industry workflows across 19 verticals and a range of marketplace add-ons. Creatio products can be purchased separately or as a unified CRM solution to…

    $10,000

    per year (minimum price for new users)

    IBM Watson Studio

    Score10 out of 10
    N/AIBM Watson Studio enables users to build, run and manage AI models, and optimize decisions at scale across any cloud. IBM Watson Studio enables users can operationalize AI anywhere as part of IBM Cloud Pak® for Data, the IBM data and AI platform. The vendor states the solution simplifies AI lifecycle management and accelerates time to value with an open, flexible multicloud architecture.N/A
    Pricing
    CreatioIBM Watson Studio
    Editions & Modules
    Growth
    $25
    per month per user
    Enterprise
    $55
    per month per user
    Unlimited
    $85
    per month per user
    No answers on this topic
    Offerings
    Pricing Offerings
    CreatioIBM Watson Studio
    Free Trial
    YesNo
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    YesNo
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional DetailsCreatio Sales, Creatio Marketing, and Creatio Service are available as add-ons for $15 per month, per user. Creatio AI is included in every tier of the Creatio platform (Growth, Enterprise, and Unlimited). Creatio AI starts at $5,000 per year—
    More Pricing Information
    Community Pulse
    CreatioIBM Watson Studio
    Considered Both Products
    Creatio
    No answer on this topic
    IBM
    No answer on this topic
    Key User Insights
    Would buy again
    100%
    Would buy again
    43 Answers
    100%
    Would buy again
    5 Answers
    Delivers good value for the price
    100%
    Delivers good value for the price
    39 Answers
    No answers on this topic
    Happy with the feature set
    98%
    Happy with the feature set
    42 Answers
    100%
    Happy with the feature set
    5 Answers
    Lived up to sales and marketing promises
    97%
    Lived up to sales and marketing promises
    29 Answers
    No answers on this topic
    Implementation went as expected
    85%
    Implementation went as expected
    34 Answers
    No answers on this topic
    Features
    CreatioIBM Watson Studio
    Low-Code Development
    Comparison of Low-Code Development features of Creatio and IBM Watson Studio on Cloud Pak for Data
    Feature
    Creatio
    8.5
    37 Ratings
    3% below category average
    IBM Watson Studio on Cloud Pak for Data
    -
    Ratings
    Platform Security8.035 Ratings00 Ratings
    Platform User Management9.037 Ratings00 Ratings
    Reusability9.035 Ratings00 Ratings
    Platform Scalability8.036 Ratings00 Ratings
    Platform Connectivity
    Comparison of Platform Connectivity features of Creatio and IBM Watson Studio on Cloud Pak for Data
    Feature
    Creatio
    -
    Ratings
    IBM Watson Studio on Cloud Pak for Data
    8.1
    22 Ratings
    3% below category average
    Connect to Multiple Data Sources00 Ratings8.022 Ratings
    Extend Existing Data Sources00 Ratings8.022 Ratings
    Automatic Data Format Detection00 Ratings10.021 Ratings
    MDM Integration00 Ratings6.414 Ratings
    Data Exploration
    Comparison of Data Exploration features of Creatio and IBM Watson Studio on Cloud Pak for Data
    Feature
    Creatio
    -
    Ratings
    IBM Watson Studio on Cloud Pak for Data
    10.0
    22 Ratings
    17% above category average
    Visualization00 Ratings10.022 Ratings
    Interactive Data Analysis00 Ratings10.022 Ratings
    Data Preparation
    Comparison of Data Preparation features of Creatio and IBM Watson Studio on Cloud Pak for Data
    Feature
    Creatio
    -
    Ratings
    IBM Watson Studio on Cloud Pak for Data
    9.5
    22 Ratings
    15% above category average
    Interactive Data Cleaning and Enrichment00 Ratings10.022 Ratings
    Data Transformations00 Ratings10.021 Ratings
    Data Encryption00 Ratings8.020 Ratings
    Built-in Processors00 Ratings10.021 Ratings
    Platform Data Modeling
    Comparison of Platform Data Modeling features of Creatio and IBM Watson Studio on Cloud Pak for Data
    Feature
    Creatio
    -
    Ratings
    IBM Watson Studio on Cloud Pak for Data
    9.5
    22 Ratings
    12% above category average
    Multiple Model Development Languages and Tools00 Ratings10.021 Ratings
    Automated Machine Learning00 Ratings10.022 Ratings
    Single platform for multiple model development00 Ratings10.022 Ratings
    Self-Service Model Delivery00 Ratings8.020 Ratings
    Model Deployment
    Comparison of Model Deployment features of Creatio and IBM Watson Studio on Cloud Pak for Data
    Feature
    Creatio
    -
    Ratings
    IBM Watson Studio on Cloud Pak for Data
    8.0
    22 Ratings
    6% below category average
    Flexible Model Publishing Options00 Ratings9.022 Ratings
    Security, Governance, and Cost Controls00 Ratings7.022 Ratings
    Best Alternatives
    CreatioIBM Watson Studio
    Small Businesses
    No answers on this topic
    RapidMiner
    Score8.9 out of 10
    Medium-sized Companies
    Quixy
    Score9.9 out of 10
    Anaconda
    Score8.8 out of 10
    Enterprises
    No answers on this topic
    Posit
    Score10 out of 10
    All AlternativesView all alternativesView all alternatives
    User Ratings
    CreatioIBM Watson Studio
    Likelihood to Recommend
    8.0
    (59 ratings)
    8.0
    (65 ratings)
    Likelihood to Renew
    9.9
    (4 ratings)
    8.2
    (1 ratings)
    Usability
    9.0
    (40 ratings)
    9.6
    (2 ratings)
    Availability
    9.1
    (1 ratings)
    8.2
    (1 ratings)
    Performance
    7.3
    (1 ratings)
    8.2
    (1 ratings)
    Support Rating
    10.0
    (38 ratings)
    8.2
    (1 ratings)
    In-Person Training
    -
    (0 ratings)
    8.2
    (1 ratings)
    Online Training
    8.2
    (1 ratings)
    8.2
    (1 ratings)
    Implementation Rating
    9.6
    (2 ratings)
    7.3
    (1 ratings)
    Configurability
    9.1
    (1 ratings)
    -
    (0 ratings)
    Ease of integration
    9.1
    (1 ratings)
    -
    (0 ratings)
    Product Scalability
    8.2
    (1 ratings)
    8.2
    (1 ratings)
    Vendor post-sale
    9.1
    (1 ratings)
    7.3
    (1 ratings)
    Vendor pre-sale
    9.1
    (1 ratings)
    8.2
    (1 ratings)
    User Testimonials
    CreatioIBM Watson Studio
    Likelihood to Recommend
    Creatio
    Creatio is well suited in following scenarios: Complex Business process modelling and automation, Low code No code development which is best for efficient timelines, customized reporting and dashboarding, seamless integration with other technologies. Scenarios where Creatio is less appropriate: Solutions which require high cutomizations on the frontend side as this can be done by javascript modifications but it increases the load on the page and slows it down.
    Incentivized
    Read full review
    IBM
    It has a lot of features that are good for teams working on large-scale projects and continuously developing and reiterating their data project models. Really helpful when dealing with large data. It is a kind of one-stop solution for all data science tasks like visualization, cleaning, analyzing data, and developing models but small teams might find a lot of features unuseful.
    Incentivized
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    Pros
    Creatio
    • Creatio's client success team is super. The team is collaborative, solution-oriented, and client-driven. We have weekly meetings with the team. They show up prepared with solutions/ideas to business requests and they are clearly engaged.
    • Creatio's infrastructure team has been critical to our ability to execute our cloud strategy. They have worked with us to set up our testing and production environments within Azure, assisted in testing, and are responsive and flexible to our unique requirements.
    • Creatio has been very flexible to requests for customization. We have taken their low-code out-of-the-box solution and "Ringlerized" it. The benefit for us is an application that meets our niche business needs.
    Read full review
    IBM
    • Integration of IBM Watson APIs such as speech to text, image recognition, personality insights, etc.
    • SPSS modeler and neural network model provide no-code environments for data scientists to build pipelines quickly.
    • Enforced best-practices set up POCs for deployment in production with a minimum of re-work.
    • Estimator validation lets data scientists test and prove different models.
    Incentivized
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    Cons
    Creatio
    • When we started using Creatio in 2022 the new user interface had just been released and did not include all the features we needed; however, we used a more classic user interface and were still satisfied with the results.
    • The ability to capture a digital signature directly within the application was missing in the base system; however, Creatio connected us with a partner that provided a solution for this specific situation.
    Read full review
    IBM
    • The cost is steep and so only companies with resources can afford it
    • It will be nice to have Chinese versions so that Chinese engineers can also use it easily
    • It takes a while to learn how to input different kinds of skin defects for detection
    Incentivized
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    Likelihood to Renew
    Creatio
    We have always used a CRM and Creatio has proven to be much more effective in meeting our needs than our previous provider. Its customizability will allow us to adapt this product as our business may change in the future.
    Incentivized
    Read full review
    IBM
    because we find out that DSX results have improved our approach to the whole subject (data, models, procedures)
    Incentivized
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    Usability
    Creatio
    Because it is so easy to use and navigate through - even the most technophobic people in our company are using it on a regular basis. It is easy to change around and switch through different sections and keep neat and tidy.
    Read full review
    IBM
    The UI flawlessly merges this offering by providing a neat, minimal, responsive interface
    Incentivized
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    Reliability and Availability
    Creatio
    Other than the daily maintenance window where the server may be inaccessible for a few minutes, there have been no issues with accessing our Creatio site. The daily maintenance window is outside normal business hours so it does not affect our Users - just myself when I am looking to implement changes.
    Incentivized
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    IBM
    From time to time there are services unavailable, but we have been always informed before and they got back to work sooner than expected
    Incentivized
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    Performance
    Creatio
    Some Users have reported slow responses from the server at times which seems to be localized. Users are based across four different time zones and the issue is intermittent.
    Incentivized
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    IBM
    Never had slow response even on our very busy network
    Incentivized
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    Support Rating
    Creatio
    The people at the Creatio offices world wide are very friendly, patience and always happy to help. I have a huge respect for them, especially the people that were based in the Ukraine. Still in these strange times they always keep the focus on the customer, where we would have totaly understanded it if it was any different. So huge compliments to the whole team, keep up the energy and the good work
    Read full review
    IBM
    I received answers mostly at once and got answered even further my question: they gave me interesting points of view and suggestion for deepening in the learning path
    Incentivized
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    In-Person Training
    Creatio
    No answers on this topic
    IBM
    The trainers on the job are very smart with solutions and very able in teaching
    Incentivized
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    Online Training
    Creatio
    Most of the roadblocks to learning were not discovered until the users were actually in the system using it on a day to day basis. Our Customer Success Manager has offered to setup additional training sessions as needed to close the gaps in our learning. Some areas which required some additional training are setting up filters, dashboards, and generating reports.
    Incentivized
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    IBM
    The Platform is very handy and suggests further steps according my previous interests
    Incentivized
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    Implementation Rating
    Creatio
    The project manager for our implementation was great to work with and took the time to understand our business. We felt very comfortable going into the project with a reasonable scope of work to provide us with a functional version of Creatio to meet our needs. Unfortunately, we came across multiple challenges with this partner in their deliverables and timelines. Thankfully Creatio was able to provide support resources to ensure we were able to launch. We have since changed partners for our third-party support.
    Incentivized
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    IBM
    It surprised us with unpredictable case of use and brand new points of view
    Incentivized
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    Alternatives Considered
    Creatio
    The user-friendliness of Creatio was a big selling point along with the low-code initiatives, both of which were important to our business. With Salesforce, unlimited wasn't really unlimited. You couldn't deploy an on-site instance and the overall cost of the system far outweighed the ROI. These are all things Creatio offers, out-of-the-box.
    Read full review
    IBM
    The main reason I personally changed over from Azure ML Studio is because it lacked any support for significant custom modelling with packages and services such as TensorFlow, scikit-learn, Microsoft Cognitive Toolkit and Spark ML. IBM Watson Studio provides these services and does so in a well integrated and easy to use fashion making it a preferable service over the other services that I have personally used.
    Incentivized
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    Scalability
    Creatio
    I can see the promise of how it can be customized to other aspects of our business.
    Incentivized
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    IBM
    It helped us in getting from 0 to DSX without getting lost
    Incentivized
    Read full review
    Return on Investment
    Creatio
    • We went from manually processing Work Orders into Invoices once a day - representing significant impact to turn around speeds - to submitting automatically in real time, eliminating a great deal of human transcription errors and freeing up a great deal of operations time
    • Custom Implementation automation in Creatio has eliminated 4-6 hours of configuration work per sale in comparison to our old manual methods
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    IBM
    • Could instantly show data driven insights to drive 20% incremental revenue over existing results
    • Still don't have a real use case for unstructured data like twitter feed
    • Some of the insights around user actions have driven new projects to automate mundane tasks
    Incentivized
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    ScreenShots

    Creatio Screenshots

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