What users are saying about
25 Ratings
11 Ratings
25 Ratings
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Score 9.4 out of 100
11 Ratings
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Score 7.3 out of 100

Likelihood to Recommend

Creatio

If you have an in-house expert, then this product, due to its customization abilities, is a great choice for a CRM. However, due to Creatio's low-code approach, there are areas where end-users can make their own changes and customizations without the need for a developer. One such case is building out team dashboards for real-time reporting.
Carl Moore | TrustRadius Reviewer

Maximizer CRM

Maximizer CRM is a great tool for customer relationship management. I would like to see more integration with other CRM programs to allow existing data to be easily imported. I would like to see an expanded calendar with better visibility to different users. For the price, it is a very powerful tool that we use daily.
Len Masek | TrustRadius Reviewer

Feature Rating Comparison

Sales Force Automation

Creatio
9.5
Maximizer CRM
7.7
Customer data management / contact management
Creatio
9.9
Maximizer CRM
9.7
Workflow management
Creatio
9.6
Maximizer CRM
5.0
Territory management
Creatio
9.1
Maximizer CRM
6.1
Opportunity management
Creatio
9.6
Maximizer CRM
9.5
Integration with email client (e.g., Outlook or Gmail)
Creatio
9.4
Maximizer CRM
5.8
Contract management
Creatio
9.5
Maximizer CRM
9.5
Quote & order management
Creatio
10.0
Maximizer CRM
7.0
Interaction tracking
Creatio
9.2
Maximizer CRM
7.5
Channel / partner relationship management
Creatio
9.4
Maximizer CRM
8.9

Customer Service & Support

Creatio
9.1
Maximizer CRM
8.3
Case management
Creatio
9.7
Maximizer CRM
8.0
Call center management
Creatio
8.5
Maximizer CRM
8.0
Help desk management
Creatio
9.1
Maximizer CRM
9.0

Marketing Automation

Creatio
9.6
Maximizer CRM
7.4
Lead management
Creatio
9.6
Maximizer CRM
9.2
Email marketing
Creatio
9.5
Maximizer CRM
5.5

CRM Project Management

Creatio
9.0
Maximizer CRM
8.0
Task management
Creatio
9.4
Maximizer CRM
9.2
Billing and invoicing management
Creatio
8.2
Maximizer CRM
6.0
Reporting
Creatio
9.5
Maximizer CRM
8.9

CRM Reporting & Analytics

Creatio
9.5
Maximizer CRM
8.7
Forecasting
Creatio
9.4
Maximizer CRM
9.2
Pipeline visualization
Creatio
9.4
Maximizer CRM
7.7
Customizable reports
Creatio
9.5
Maximizer CRM
9.2

Customization

Creatio
9.9
Maximizer CRM
5.0
Custom fields
Creatio
9.9
Maximizer CRM
6.3
Custom objects
Creatio
9.9
Maximizer CRM
2.0
Scripting environment
Creatio
10.0
Maximizer CRM
5.0
API for custom integration
Creatio
9.8
Maximizer CRM
6.5

Security

Creatio
9.2
Maximizer CRM
10.0
Single sign-on capability
Creatio
9.1
Maximizer CRM
10.0
Role-based user permissions
Creatio
9.2
Maximizer CRM
10.0

Social CRM

Creatio
9.4
Maximizer CRM
5.0
Social data
Creatio
9.2
Maximizer CRM
5.0
Social engagement
Creatio
9.7
Maximizer CRM
5.0

Integrations with 3rd-party Software

Creatio
8.4
Maximizer CRM
4.8
Marketing automation
Creatio
8.4
Maximizer CRM
4.8
Compensation management
Creatio
Maximizer CRM
4.8

Platform

Creatio
9.0
Maximizer CRM
9.5
Mobile access
Creatio
9.0
Maximizer CRM
9.5

Pros

Creatio

  • Customization: We have heavily customized the system. Creatio has been excellent in helping build requirements & see these through to implementation.
  • The system is really easy to use. Users pick it up & love it immediately.
  • Support is superb: If we have any issues or want to change the system at all, the team is always there helping by being fast, efficient & friendly
  • Cost: Definitely competitive.
Will Ludgate | TrustRadius Reviewer

Maximizer CRM

  • User-friendly, straightforward menus, and not many hidden attributes that you need to dig deep into.
  • Simple, not at all complicated.
  • Ideal for small to medium size business.
AROOP VACHALI | TrustRadius Reviewer

Cons

Creatio

  • Having more marketplace solutions that add to the system’s functionality would be great.
  • We look forward to further enhancements in ML (even though Creatio already has some AI-powered solutions in place).
  • We would also like to see some improvements to the customer portal.
Tatyana Yaroshenko | TrustRadius Reviewer

Maximizer CRM

  • It is difficult to look directly in the database for information. This is mainly do to the flexible/customizable nature of the program. Because of this, tables and columns in the database are very generic and low level information can be difficult to find.
  • The ability to remotely sync in with the server and update the data can be very slow, depending on the amount of new data that needs to be pushed from the remote location.
Shayne Froelich | TrustRadius Reviewer

Likelihood to Renew

Creatio

No score
No answers yet
No answers on this topic

Maximizer CRM

Maximizer CRM 10.0
Based on 1 answer
We are heavily entrenched in Maximizer and trying to pull our data out and into another CRM, with the same amount of customization and workflow would take a lot of effort.
Shayne Froelich | TrustRadius Reviewer

Support Rating

Creatio

No score
No answers yet
No answers on this topic

Maximizer CRM

Maximizer CRM 8.0
Based on 2 answers
The support staff are very knowledgeable and competent. Never really had an issue with them not knowing what they are doing.
Shayne Froelich | TrustRadius Reviewer

Alternatives Considered

Creatio

The system’s UI, rich functionality, and a great potential for scalability made the system stand out among other vendors. It is a fully-fledged solution that allowed us to work with customer data way more efficiently and improve our processes on a regular basis.
Vladlen Manastiretskiy | TrustRadius Reviewer

Maximizer CRM

We chose to go with Microsoft Dynamics CRM over Maximizer because of the customization and marketing options that were associated with Dynamics. The ease of use with Maximizer, however, was far better than that of Microsoft Dynamics.
Thomas Laut | TrustRadius Reviewer

Return on Investment

Creatio

  • bpm'online is a bit pricey, so utilizing it in place of other tools to help on your ROI is important.
  • Users are seeing the value of a consolidated information source and buy-in is quicker than it was with Salesforce or GoldMine.
  • The automation of internal notifications when particular fields are marked has increased productivity and decreased human error overall.
Kenneth Harrington-Colon | TrustRadius Reviewer

Maximizer CRM

  • It allows us to maximize our service billing
  • It is easy to generate service quotes
  • It is easy to follow up on leads.
Len Masek | TrustRadius Reviewer

Screenshots

Pricing Details

Creatio

General

Free Trial
Yes
Free/Freemium Version
Yes
Premium Consulting/Integration Services
Yes
Entry-level set up fee?
No
$3,000*

* Per installation

Creatio Editions & Modules

Additional Pricing Details

Maximizer CRM

General

Free Trial
Yes
Free/Freemium Version
Premium Consulting/Integration Services
Yes
Entry-level set up fee?
Optional
$29*

* per user/Month

Maximizer CRM Editions & Modules

On-premise Edition
Business Plus$491
Insights$891
  1. Per User / Month
SaaS Edition
Small Office$291
Business Plus$491
Insights$891
  1. Per User / Month
Additional Pricing Details
All pricing in USD. Monthly no contract subscription option available.

Rating Summary

Likelihood to Recommend

Creatio
9.4
Maximizer CRM
8.0

Likelihood to Renew

Creatio
Maximizer CRM
10.0

Support Rating

Creatio
Maximizer CRM
8.0

Add comparison