What users are saying about
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Top Rated
66 Ratings
32 Ratings

Creatio

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Top Rated
66 Ratings
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Score 9 out of 100
32 Ratings
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Score 7.1 out of 100

Feature Set Ratings

    Low-Code Development

    9.2

    Creatio

    92%

    SAP BPM

    Feature Set Not Supported
    N/A
    Creatio ranks higher in 6/6 features

    Visual Modeling

    9.1
    91%
    27 Ratings
    N/A
    0 Ratings

    Drag-and-drop Interfaces

    9.3
    93%
    29 Ratings
    N/A
    0 Ratings

    Platform Security

    9.4
    94%
    28 Ratings
    N/A
    0 Ratings

    Platform User Management

    9.1
    91%
    30 Ratings
    N/A
    0 Ratings

    Reusability

    8.9
    89%
    28 Ratings
    N/A
    0 Ratings

    Platform Scalability

    9.1
    91%
    29 Ratings
    N/A
    0 Ratings

    Reporting & Analytics

    Creatio

    Feature Set Not Supported
    N/A
    10.0

    SAP BPM

    100%
    SAP NetWeaver BPM ranks higher in 3/3 features

    Dashboards

    N/A
    0 Ratings
    10.0
    100%
    2 Ratings

    Standard reports

    N/A
    0 Ratings
    10.0
    100%
    2 Ratings

    Custom reports

    N/A
    0 Ratings
    10.0
    100%
    2 Ratings

    Process Engine

    Creatio

    Feature Set Not Supported
    N/A
    10.0

    SAP BPM

    100%
    SAP NetWeaver BPM ranks higher in 8/8 features

    Process designer

    N/A
    0 Ratings
    10.0
    100%
    2 Ratings

    Process simulation

    N/A
    0 Ratings
    10.0
    100%
    2 Ratings

    Business rules engine

    N/A
    0 Ratings
    10.0
    100%
    2 Ratings

    SOA support

    N/A
    0 Ratings
    10.0
    100%
    2 Ratings

    Process player

    N/A
    0 Ratings
    10.0
    100%
    2 Ratings

    Support for modeling languages

    N/A
    0 Ratings
    10.0
    100%
    2 Ratings

    Form builder

    N/A
    0 Ratings
    10.0
    100%
    2 Ratings

    Model execution

    N/A
    0 Ratings
    10.0
    100%
    2 Ratings

    Collaboration

    Creatio

    Feature Set Not Supported
    N/A
    10.0

    SAP BPM

    100%
    SAP NetWeaver BPM ranks higher in 1/1 features

    Social collaboration tools

    N/A
    0 Ratings
    10.0
    100%
    2 Ratings

    Content Management Capabilties

    Creatio

    Feature Set Not Supported
    N/A
    10.0

    SAP BPM

    100%
    SAP NetWeaver BPM ranks higher in 1/1 features

    Content management

    N/A
    0 Ratings
    10.0
    100%
    2 Ratings

    Attribute Ratings

    • Creatio is rated higher in 2 areas: Likelihood to Renew, Support Rating
    • SAP NetWeaver BPM is rated higher in 1 area: Likelihood to Recommend

    Likelihood to Recommend

    9.1

    Creatio

    91%
    52 Ratings
    10.0

    SAP BPM

    100%
    3 Ratings

    Likelihood to Renew

    9.1

    Creatio

    91%
    2 Ratings
    7.0

    SAP BPM

    70%
    1 Rating

    Usability

    9.1

    Creatio

    91%
    36 Ratings

    SAP BPM

    N/A
    0 Ratings

    Support Rating

    9.1

    Creatio

    91%
    35 Ratings
    5.0

    SAP BPM

    50%
    2 Ratings

    Likelihood to Recommend

    Creatio

    Contracts are a big part of our business, and being able to create tracking and dashboards for this has made our contracts process so much smoother. Also, being able to integrate docu-sign means you can do everything through the system, rather than having to go back and forth and duplicate things.
    Lisa Taylor | TrustRadius Reviewer

    SAP BPM

    It is well suited when we need to integrate business processes with SAP ERP and SAP CRM - the solution can be integrated with business rules/procedures defined in SAP ERP/CRM and NetWeaver can be used to monitor the rules and flag off exceptions. When there are multiple workflows running, it tends to slow down running of these processes. Also, it entirely depends on SAP portal for it to run efficiently.
    Shiv Shivakumar | TrustRadius Reviewer

    Pros

    Creatio

    • Creatio's client success team is super. The team is collaborative, solution-oriented, and client-driven. We have weekly meetings with the team. They show up prepared with solutions/ideas to business requests and they are clearly engaged.
    • Creatio's infrastructure team has been critical to our ability to execute our cloud strategy. They have worked with us to set up our testing and production environments within Azure, assisted in testing, and are responsive and flexible to our unique requirements.
    • Creatio has been very flexible to requests for customization. We have taken their low-code out-of-the-box solution and "Ringlerized" it. The benefit for us is an application that meets our niche business needs.
    Butch Knowlton | TrustRadius Reviewer

    SAP BPM

    • Virtual paper trail. Iterations of process and current documentation are all stored as "artifacts", leaving a great trail.
    • Configuration of users. BPM somewhat magically determines which users will be impacted and automates rules.
    • A pro (that is also a con) is the design interface. If you know what you are doing, it is incredibly powerful and malleable.
    Anonymous | TrustRadius Reviewer

    Cons

    Creatio

    • Documentation could sometimes be more intuitive
    • Lots of third-party applications, so frustrating when only the connector you need is missing
    • The possibilities are very large, so it is difficult to properly channel resources and needs within the company regarding this platform
    Jacob Grabowski | TrustRadius Reviewer

    SAP BPM

    • Live readings would be nice.
    • Easier to maneuver
    • Work with all systems with the press of one keystroke
    Stephanie Chapman | TrustRadius Reviewer

    Pricing Details

    Creatio

    General

    Free Trial
    Yes
    Free/Freemium Version
    Premium Consulting/Integration Services
    Yes
    Entry-level set up fee?
    No

    Starting Price

    $0 per month per user

    Creatio Editions & Modules

    On-premise Edition
    Studio Creatio Enterprise$251
    Studio Creatio Free$01
    1. per user/per month
    SaaS Edition
    Studio Creatio Free$01
    Studio Creatio Enterprise$251
    Sales Creatio Team Edition$301
    Sales Creatio Commerce Edition$351
    Sales Creatio Enterprise Edition$601
    1. per month per user
    Additional Pricing Details

    SAP BPM

    General

    Free Trial
    Free/Freemium Version
    Premium Consulting/Integration Services
    Entry-level set up fee?
    No

    Starting Price

    SAP BPM Editions & Modules

    Additional Pricing Details

    Likelihood to Renew

    Creatio

    Creatio 9.1
    Based on 2 answers
    I don't think we could be without it now.
    Lisa Taylor | TrustRadius Reviewer

    SAP BPM

    SAP BPM 7.0
    Based on 1 answer
    As a big fan of SAP in general, the BPM solution fits right in with all the other things SAP does well, and does it with incredible efficiency
    Anonymous | TrustRadius Reviewer

    Usability

    Creatio

    Creatio 9.1
    Based on 36 answers
    The user interface of Creatio is quite friendly. It is intuitive for new users to start using the software. It is also fairly straightforward to setup. Business users are able to become productive with Creatio in a short amount of time due to an easy to use design. I find the design intuitive overall.
    Naveen Gabrani | TrustRadius Reviewer

    SAP BPM

    No score
    No answers yet
    No answers on this topic

    Support Rating

    Creatio

    Creatio 9.1
    Based on 35 answers
    Support is really good. Maybe it is because we had a dedicated support manager. But still, all issues were resolved timely. There were too many at the beginning, but now when we solved most of the problems we contact our support manager mostly before the updates. We have a testing platform to test all updates.
    Anonymous | TrustRadius Reviewer

    SAP BPM

    SAP BPM 5.0
    Based on 2 answers
    We have our own tech support for systems, I would say they probably could use more training on it, I don't really think it's anything regarding the SAP system, but more the knowledge they have on the system itself. It seems to take longer for them to fix any issues we may come across.
    Stephanie Chapman | TrustRadius Reviewer

    Alternatives Considered

    Creatio

    The user-friendliness of Creatio was a big selling point along with the low-code initiatives, both of which were important to our business. With Salesforce, unlimited wasn't really unlimited. You couldn't deploy an on-site instance and the overall cost of the system far outweighed the ROI. These are all things Creatio offers, out-of-the-box.
    Carl Moore | TrustRadius Reviewer

    SAP BPM

    I found the initial setup of NetWeaver is much simpler than other products especially in an SAP environment where we have SAP ERP/HRM/CRM as it can be well integrated with other SAP products. The only drawback is the need/dependency on SAP Portal. It is better suited in an environment where SAP ERP is running.
    Shiv Shivakumar | TrustRadius Reviewer

    Return on Investment

    Creatio

    • Communication between sales representatives, vendors, and customers helps improve sales.
    • Automating the sales process has allowed us to land more deals via opportunity management tools.
    • No coding or manual sales processes are involved, hence we make zero errors when enhancing sales procedures.
    Touch Kulchan | TrustRadius Reviewer

    SAP BPM

    • Helped us harness integrated benefit from having SAP ERP/CRM by leveraging NetWeaver to define business processes/rules and monitor exceptions
    • Did not have any negative experience except for the fact that at times when multiple rules run, it can be somewhat slow
    Shiv Shivakumar | TrustRadius Reviewer

    Screenshots

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