Creatio
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Top Rated
66 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener'>trScore algorithm: Learn more.</a>Score 9.1 out of 100
Based on 66 reviews and ratings
2 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener'>trScore algorithm: Learn more.</a>Score 8 out of 100
Based on 2 reviews and ratings
Feature Set Ratings
Low-Code Development
9.3
Creatio
93%
zigihub
Feature Set Not Supported
N/A
Creatio ranks higher in 6/6 features
Creatio ranks higher in 6/6 features
Visual Modeling
9.2
92%
27 Ratings
N/A
0 Ratings
Drag-and-drop Interfaces
9.4
94%
29 Ratings
N/A
0 Ratings
Platform Security
9.5
95%
28 Ratings
N/A
0 Ratings
Platform User Management
9.2
92%
30 Ratings
N/A
0 Ratings
Reusability
9.1
91%
28 Ratings
N/A
0 Ratings
Platform Scalability
9.2
92%
29 Ratings
N/A
0 Ratings
Sales Force Automation
Creatio
Feature Set Not Supported
N/A
8.5
zigihub
85%
zigihub ranks higher in 9/9 features
zigihub ranks higher in 9/9 features
Customer data management / contact management
N/A
0 Ratings
9.1
91%
1 Rating
Workflow management
N/A
0 Ratings
8.2
82%
1 Rating
Territory management
N/A
0 Ratings
9.1
91%
1 Rating
Opportunity management
N/A
0 Ratings
9.1
91%
1 Rating
Integration with email client (e.g., Outlook or Gmail)
N/A
0 Ratings
6.4
64%
1 Rating
Contract management
N/A
0 Ratings
9.1
91%
1 Rating
Quote & order management
N/A
0 Ratings
8.2
82%
1 Rating
Interaction tracking
N/A
0 Ratings
8.2
82%
1 Rating
Channel / partner relationship management
N/A
0 Ratings
9.1
91%
1 Rating
Customer Service & Support
Creatio
Feature Set Not Supported
N/A
8.5
zigihub
85%
zigihub ranks higher in 3/3 features
zigihub ranks higher in 3/3 features
Case management
N/A
0 Ratings
9.1
91%
1 Rating
Call center management
N/A
0 Ratings
8.2
82%
1 Rating
Help desk management
N/A
0 Ratings
8.2
82%
1 Rating
Marketing Automation
Creatio
Feature Set Not Supported
N/A
9.1
zigihub
91%
zigihub ranks higher in 2/2 features
zigihub ranks higher in 2/2 features
Lead management
N/A
0 Ratings
9.1
91%
1 Rating
Email marketing
N/A
0 Ratings
9.1
91%
1 Rating
CRM Project Management
Creatio
Feature Set Not Supported
N/A
9.1
zigihub
91%
zigihub ranks higher in 3/3 features
zigihub ranks higher in 3/3 features
Task management
N/A
0 Ratings
9.1
91%
1 Rating
Billing and invoicing management
N/A
0 Ratings
9.1
91%
1 Rating
Reporting
N/A
0 Ratings
9.1
91%
1 Rating
CRM Reporting & Analytics
Creatio
Feature Set Not Supported
N/A
8.2
zigihub
82%
zigihub ranks higher in 3/3 features
zigihub ranks higher in 3/3 features
Forecasting
N/A
0 Ratings
8.2
82%
1 Rating
Pipeline visualization
N/A
0 Ratings
8.2
82%
1 Rating
Customizable reports
N/A
0 Ratings
8.2
82%
1 Rating
Customization
Creatio
Feature Set Not Supported
N/A
7.5
zigihub
75%
zigihub ranks higher in 4/4 features
zigihub ranks higher in 4/4 features
Custom fields
N/A
0 Ratings
8.2
82%
1 Rating
Custom objects
N/A
0 Ratings
8.2
82%
1 Rating
Scripting environment
N/A
0 Ratings
6.4
64%
1 Rating
API for custom integration
N/A
0 Ratings
7.3
73%
1 Rating
Security
Creatio
Feature Set Not Supported
N/A
8.6
zigihub
86%
zigihub ranks higher in 2/2 features
zigihub ranks higher in 2/2 features
Single sign-on capability
N/A
0 Ratings
9.1
91%
1 Rating
Role-based user permissions
N/A
0 Ratings
8.2
82%
1 Rating
Social CRM
Creatio
Feature Set Not Supported
N/A
9.1
zigihub
91%
zigihub ranks higher in 2/2 features
zigihub ranks higher in 2/2 features
Social data
N/A
0 Ratings
9.1
91%
1 Rating
Social engagement
N/A
0 Ratings
9.1
91%
1 Rating
Integrations with 3rd-party Software
Creatio
Feature Set Not Supported
N/A
9.1
zigihub
91%
zigihub ranks higher in 2/2 features
zigihub ranks higher in 2/2 features
Marketing automation
N/A
0 Ratings
9.1
91%
1 Rating
Compensation management
N/A
0 Ratings
9.1
91%
1 Rating
Platform
Creatio
Feature Set Not Supported
N/A
8.2
zigihub
82%
zigihub ranks higher in 1/1 features
zigihub ranks higher in 1/1 features
Mobile access
N/A
0 Ratings
8.2
82%
1 Rating
Attribute Ratings
- Creatio is rated higher in 1 area: Likelihood to Recommend
Likelihood to Recommend
9.2
Creatio
92%
52 Ratings
9.1
zigihub
91%
1 Rating
Likelihood to Renew
9.1
Creatio
91%
2 Ratings
zigihub
N/A
0 Ratings
Usability
9.2
Creatio
92%
36 Ratings
zigihub
N/A
0 Ratings
Support Rating
9.2
Creatio
92%
35 Ratings
zigihub
N/A
0 Ratings
Likelihood to Recommend
Creatio
Contracts are a big part of our business, and being able to create tracking and dashboards for this has made our contracts process so much smoother. Also, being able to integrate docu-sign means you can do everything through the system, rather than having to go back and forth and duplicate things.
Digital Communications Professional
Fairford MedicalHealth, Wellness and Fitness, 11-50 employees
zigihub
Zigihub is suited to generate more traffic to your website and generate more leads.

Verified User
Director in Marketing
Staffing and Recruiting Company, 10,001+ employeesPros
Creatio
- Creatio's client success team is super. The team is collaborative, solution-oriented, and client-driven. We have weekly meetings with the team. They show up prepared with solutions/ideas to business requests and they are clearly engaged.
- Creatio's infrastructure team has been critical to our ability to execute our cloud strategy. They have worked with us to set up our testing and production environments within Azure, assisted in testing, and are responsive and flexible to our unique requirements.
- Creatio has been very flexible to requests for customization. We have taken their low-code out-of-the-box solution and "Ringlerized" it. The benefit for us is an application that meets our niche business needs.
CIO (Chief Information Officer)
RinglerInsurance, 201-500 employees
zigihub
- The platform navigation is very smooth.
- Easily switch from CRM to Marketing Automation tool
- I like the featured when the leads goes directly into CRM if you have run the email campaign from the tool or anyone had subscribed to the blogs.

Verified User
Director in Marketing
Staffing and Recruiting Company, 10,001+ employeesCons
Creatio
- Documentation could sometimes be more intuitive
- Lots of third-party applications, so frustrating when only the connector you need is missing
- The possibilities are very large, so it is difficult to properly channel resources and needs within the company regarding this platform
Marketing & Communication Manager
SmartYouInformation Technology & Services, 51-200 employees
zigihub
- More integration of software with the Marketing Automation Tool
- Should upgrade their email designing page.

Verified User
Director in Marketing
Staffing and Recruiting Company, 10,001+ employeesPricing Details
Creatio
General
Free Trial
Yes
Free/Freemium Version
—Premium Consulting/Integration Services
Yes
Entry-level set up fee?
No
Starting Price
$0 per month per user
Creatio Editions & Modules
On-premise Edition
Studio Creatio Enterprise | $251 |
---|---|
Studio Creatio Free | $01 |
- per user/per month
SaaS Edition
Studio Creatio Free | $01 |
---|---|
Studio Creatio Enterprise | $251 |
Sales Creatio Team Edition | $301 |
Sales Creatio Commerce Edition | $351 |
Sales Creatio Enterprise Edition | $601 |
- per month per user
Additional Pricing Details
—zigihub
General
Free Trial
Yes
Free/Freemium Version
Yes
Premium Consulting/Integration Services
—Entry-level set up fee?
Optional
$24
Starting Price
—zigihub Editions & Modules
—
Additional Pricing Details
—Likelihood to Renew
Creatio
Creatio 9.1
Based on 2 answers
I don't think we could be without it now.
Digital Communications Professional
Fairford MedicalHealth, Wellness and Fitness, 11-50 employees
zigihub
No score
No answers yet
No answers on this topic
Usability
Creatio
Creatio 9.2
Based on 36 answers
The user interface of Creatio is quite friendly. It is intuitive for new users to start using the software. It is also fairly straightforward to setup. Business users are able to become productive with Creatio in a short amount of time due to an easy to use design. I find the design intuitive overall.
Founder/CEO
Astrea IT Services Pvt LtdComputer Software, 51-200 employees
zigihub
No score
No answers yet
No answers on this topic
Support Rating
Creatio
Creatio 9.2
Based on 35 answers
Support is really good. Maybe it is because we had a dedicated support manager. But still, all issues were resolved timely. There were too many at the beginning, but now when we solved most of the problems we contact our support manager mostly before the updates. We have a testing platform to test all updates.

Verified User
Team Lead in Information Technology
Education Management Company, 11-50 employeeszigihub
No score
No answers yet
No answers on this topic
Alternatives Considered
Creatio
The user-friendliness of Creatio was a big selling point along with the low-code initiatives, both of which were important to our business. With Salesforce, unlimited wasn't really unlimited. You couldn't deploy an on-site instance and the overall cost of the system far outweighed the ROI. These are all things Creatio offers, out-of-the-box.
CRM Administrator
USEAFinancial Services, 11-50 employees
zigihub
Great powerful tool and it's in the budget of our company and can perform all the tasks compared to others.

Verified User
Director in Marketing
Staffing and Recruiting Company, 10,001+ employeesReturn on Investment
Creatio
- Communication between sales representatives, vendors, and customers helps improve sales.
- Automating the sales process has allowed us to land more deals via opportunity management tools.
- No coding or manual sales processes are involved, hence we make zero errors when enhancing sales procedures.
Associate Director - Digital Technology and Consumer Markets
BTI Executive SearchHuman Resources, 51-200 employees
zigihub
- We just started using the tool. So far we are using it for initial purpose but looking at the platform it looks pretty good.

Verified User
Director in Marketing
Staffing and Recruiting Company, 10,001+ employees