Crelate vs. TempWorks Software

• Crelate allows you to quickly import candidates to your database from LinkedIn. Very good resource that is quick and user friendly!
• Crelate allows an unlimited number of job positings
• Easy to prioritize your searches
• Good resource to tracking placements and billing

Incentivized

TempWorks is a really great tool overall, especially in tracking the recruitment process. Managing candidate info is easy with TW, and the messages feature helps to notate any and all candidate interactions. On my end I don't use the other functionalities of the software, but I do enjoy being able to pull up a variety of reports in order to track my own set goals in regard to my performance.

Incentivized

• Crelate has a very useful SMS system where you can engage with candidates via text and receive quick responses
• Crelate has generally useful widgets such as bookmarks, engagement activities, and ad response tracking

Incentivized

• Helps keep candidate information and documentation organized
• Assists in tracking progress of candidates during the hiring process
• Easily allows access to client information for recruiters

Incentivized

• Interface isn't great - there's a lot of clicking around required that I wish was streamlined
• This isn't a self-explanatory platform - you have to dig around a while before you figure out how to use some features, like the filtering of contacts, for example. There's a place that you'd think you filter, but that actually changes the contacts list instead.
• It often crashes and you have to sign out and sign back in for it to work again.

• [I believe] Customer Service is terrible.
• [In my experience,] responsiveness is terrible.
• [I feel] ease of use isn't great.
• [In my opinion,] processes take too long, too many steps.

Incentivized

It works, but not sure that it's the best/we might try out alternatives first.

Incentivized

It works well enough

Incentivized

Usually the Crelate support is very responsive and quick to fix any problems that arise. I've personally seen emails of the threads where Crelate support was quick to resolve problems and act courteously while doing so. While I have never called their line, it seems that their phone support is also well experienced.

Incentivized

I give this a zero on all fronts. In fact, I tried to reach out to the CEO multiple times to help me resolve challenges we were having and he did not respond to me once. Had he responded we probably would still be with them today.

Incentivized

• Easier to use, modern, supports drag and drop. Easy to set up and use. Fewer keystrokes
• better support than zoho, not as good (but getting there) as PCR
• Crelate is a smaller company, nimble and has ear of the customer
• LIke ability to click and dial!

Incentivized

The way in which I utilize TW now is a bit antiquated compared to the online portals that I used with Bullhorn and Crelate. I think the simplicity of the funtionality of TW is much easier to navigate than Bullhorn and Crelate, however I think it really depends on your permissions of use, flexibility in customization, etc. I feel as though Bullhorn did a great job of search functionality, as it was easier to search for candidates on the online platform with a search bar up top that you could literally type anything into and the candidate would automatically populate under the search bar. Ex. If I were looking up a candidate by their phone number, I would start typing it in any format (3176541277 or 317-654-1277 or (317) 654-1277) and no matter what the corresponding candidate would pop up as I typed. Same with email, first or last name, etc.

Incentivized

• Crelate has allowed me to customize my recruiting process for business development. This will be a great ROI moving forward.
• Crelate links all candidates to the company that they work for. This is extremely important to quickly identify profiles in the database with the companies that they work for. Sounds simple but very important!
• Quickly interfaces with LinkedIn to important candidates. This makes importing candidates quick and easy!

Incentivized

• It is not good at notifications
• It does not send paystubs out regularly
• The search engine does not search the whole system

Incentivized