What users are saying about
3 Ratings
152 Ratings
3 Ratings
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Score 1.6 out of 100
152 Ratings
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Score 7 out of 100

Likelihood to Recommend

Criterion HCM

We have not been happy with the functionality or reporting reports with this software. Numerous issues with employees not being able to clock in and out of the system. Employees' time sheets disappearing. Quarterly reports not matching to totals on batch payroll reports. Does not have the capability to electronically submit w-2's to state reporting agencies.
Anonymous | TrustRadius Reviewer

Paylocity

We have a large and complicated payroll process which we were very excited that Paylocity was equipped to handle as long as we upload our payroll correctly. It is not, however, equipped to track these complex structures within the system because bonus metrics have to be tied to the position rather than the employee. Because of this, we have to use clunky custom fields with limited functionality
Anonymous | TrustRadius Reviewer

Feature Rating Comparison

Human Resource Management

Criterion HCM
5.3
Paylocity
7.1
Employee demographic data
Criterion HCM
5.0
Paylocity
7.0
Employment history
Criterion HCM
5.0
Paylocity
7.3
Workflow for transfers, promotions, pay raises, etc.
Criterion HCM
6.0
Paylocity
7.3
Job profiles and administration
Criterion HCM
Paylocity
8.2
Organizational charting
Criterion HCM
Paylocity
6.4
Organization and location management
Criterion HCM
Paylocity
6.5
Compliance data (COBRA, OSHA, etc.)
Criterion HCM
Paylocity
7.1

Payroll Management

Criterion HCM
5.0
Paylocity
7.2
Pay calculation
Criterion HCM
5.0
Paylocity
7.1
Off-cycle/On-Demand payment
Criterion HCM
5.0
Paylocity
6.6
Benefit plan administration
Criterion HCM
5.0
Paylocity
7.6
Direct deposit files
Criterion HCM
5.0
Paylocity
8.0
Salary revision and increment management
Criterion HCM
5.0
Paylocity
7.3
Support for external payroll vendors
Criterion HCM
Paylocity
6.3
Reimbursement management
Criterion HCM
Paylocity
7.5

Leave and Attendance Management

Criterion HCM
4.0
Paylocity
7.4
Approval workflow
Criterion HCM
4.0
Paylocity
7.8
Balance details
Criterion HCM
4.0
Paylocity
7.1
Annual carry-forward and encashment
Criterion HCM
Paylocity
7.3

Employee Self Service

Criterion HCM
4.0
Paylocity
8.0
View and generate pay and benefit information
Criterion HCM
4.0
Paylocity
8.0
Update personal information
Criterion HCM
4.0
Paylocity
9.0
View company policy documentation
Criterion HCM
Paylocity
7.6
Employee recognition
Criterion HCM
Paylocity
7.6
View job history
Criterion HCM
Paylocity
7.8

Onboarding

Criterion HCM
1.0
Paylocity
7.5
New hire portal
Criterion HCM
1.0
Paylocity
7.0
Manager tracking tools
Criterion HCM
Paylocity
8.0

Asset Management

Criterion HCM
Paylocity
8.2
Tracking of all physical assets
Criterion HCM
Paylocity
8.2

HR Reporting

Criterion HCM
Paylocity
6.7
Report builder
Criterion HCM
Paylocity
7.5
Pre-built reports
Criterion HCM
Paylocity
6.8
Ability to combine HR data with external data
Criterion HCM
Paylocity
5.6

Performance and Goals

Criterion HCM
Paylocity
7.9
Corporate goal setting
Criterion HCM
Paylocity
7.6
Individual goal setting
Criterion HCM
Paylocity
8.2
Line-of sight-visibility
Criterion HCM
Paylocity
7.7
Performance tracking
Criterion HCM
Paylocity
8.0

Performance Management

Criterion HCM
Paylocity
7.9
Performance plans
Criterion HCM
Paylocity
7.4
Performance improvement plans
Criterion HCM
Paylocity
8.1
Review status tracking
Criterion HCM
Paylocity
7.7
Review reminders
Criterion HCM
Paylocity
8.0
Multiple review frequency
Criterion HCM
Paylocity
8.3

Succession Planning

Criterion HCM
Paylocity
7.5
Create succession plans/pools
Criterion HCM
Paylocity
7.9
Candidate ranking
Criterion HCM
Paylocity
7.4
Candidate search
Criterion HCM
Paylocity
7.5
Candidate development
Criterion HCM
Paylocity
7.2

Recruiting / ATS

Criterion HCM
Paylocity
7.4
Job Requisition Management
Criterion HCM
Paylocity
7.3
Company Website Posting
Criterion HCM
Paylocity
7.5
Publish to Social Media
Criterion HCM
Paylocity
6.8
Job Search Site Posting
Criterion HCM
Paylocity
8.1
Duplicate Candidate Prevention
Criterion HCM
Paylocity
8.0
Applicant Tracking
Criterion HCM
Paylocity
7.8
Notifications and Alerts
Criterion HCM
Paylocity
6.2

Pros

Criterion HCM

  • changes in pay rates
  • rehiring employees
  • payroll calculations
  • assisting with PTO accruals
Anonymous | TrustRadius Reviewer

Paylocity

  • It has a very cool and easy to use recognition function called impressions. Instead of a simple instant message or email saying thank you, you can offer an impression saying thanks that can be categorized and made public the rest of the company when they access Paylocity. It's just a cool function that spreads thanks and engagement across the organization with little cost and effort.
  • The self service portal for employees is easy to use as well. If you need to access vacation accrual and balances, PTO requests, pay check stubs, pay information, need to change your address or name, etc. it's very easy to find and navigate. You don't need to dig or click everywhere.
  • The journal entry function is useful too for 1:1 meetings or check in meetings for manages and their direct reports. It gives an easy module to record notes, discuss topics, attach documents, or make notes of items that need to be followed up on. Not everyone here uses it, but it does help organize meetings and keep them on track.
Anonymous | TrustRadius Reviewer

Cons

Criterion HCM

  • payroll reports
  • state filing of W-2s
  • support
  • implementation
  • employees access to W-2
Anonymous | TrustRadius Reviewer

Paylocity

  • The on-boarding area could be a bit less tedious- starting a new hire from recruit to hire is a bit tedious but you get used to it
  • The time clocks need to be hardwired to a running computer at all times- very old technology, even ADP lets us hardwire it to our network (so we do not have to rely on our clocks running on computer)
Suzy Vera, MBA | TrustRadius Reviewer

Likelihood to Renew

Criterion HCM

Criterion HCM 1.0
Based on 1 answer
We are changing to another payroll/HR vendor.
Anonymous | TrustRadius Reviewer

Paylocity

Paylocity 9.2
Based on 6 answers
The transition from my old provider to Paylocity was virtually painless. I always felt well supported by my account rep. I would use Paylocity again, but I'm not in a position to change providers at my current company right now.
Anonymous | TrustRadius Reviewer

Usability

Criterion HCM

Criterion HCM 1.0
Based on 1 answer
too many instances of errors, unable to access program/time sheets
Anonymous | TrustRadius Reviewer

Paylocity

Paylocity 8.0
Based on 3 answers
Paylocity provides a friendly user experience with large icons on the web interface to allow ease of use. There has hardly ever been an outage on the website; the uptime is superb! Our employees provide positive feedback on their experience with using Paylocity as their time, benefits, and payroll provider.
Kirk Lewis | TrustRadius Reviewer

Reliability and Availability

Criterion HCM

No score
No answers yet
No answers on this topic

Paylocity

Paylocity 9.0
Based on 2 answers
Solid network - down for upgrades at late hours during the weekend when I am definitely not in the system to use it. Even if I was, they provide excellent advance notice.
Anonymous | TrustRadius Reviewer

Performance

Criterion HCM

No score
No answers yet
No answers on this topic

Paylocity

Paylocity 5.0
Based on 2 answers
It's so manual, not automated or intuitive.
Bonny O'Neill | TrustRadius Reviewer

Support Rating

Criterion HCM

Criterion HCM 1.0
Based on 1 answer
Support is very slow to correct issues. I have actually reported an issue then 2-3 hours later received screen shots where they were able to do what we could not as though we were doing something different that usual. They are quick to say it is user error. Took too long to correct payroll reports and reports still do not reconcile. Very difficult to complete quarterly and annual reporting.
Anonymous | TrustRadius Reviewer

Paylocity

Paylocity 7.0
Based on 28 answers
Every time I call, their security is amazing. You have to provide company ID, your name, and your employee ID# so that they know whether or not they can speak to you or give you any information. When you have a question they are always available to walk you through whatever it is you are having trouble with. If they don't have an answer, they will take your information and get back to you in a timely manner.
Maria MARTI | TrustRadius Reviewer

Online Training

Criterion HCM

No score
No answers yet
No answers on this topic

Paylocity

Paylocity 10.0
Based on 1 answer
very knowledgeable presenters for their webinars and very user friendly; you can learn at your own pace
Yolanda Dunleavy | TrustRadius Reviewer

Implementation Rating

Criterion HCM

Criterion HCM 1.0
Based on 1 answer
Had to continually repeat our information. Kept getting us confused with another client.
Anonymous | TrustRadius Reviewer

Paylocity

Paylocity 10.0
Based on 2 answers
The Implementation team members are very knowledgeable in their field and made this such an easier process
Yolanda Dunleavy | TrustRadius Reviewer

Alternatives Considered

Criterion HCM

When reviewing the various software before selecting Criterion HCM, it appeared to be the best choice and value. During implementation (which took nine months with us having to do most of the work) we realized we were not given accurate information regarding the software
Anonymous | TrustRadius Reviewer

Paylocity

The ADP platforms did not allow us as much access to our data as Paylocity. We were constantly needing to reach out to the ADP support team to run reports or fix things within the system. With Paylocity, we have significantly more access, which leads to reduced wait times and higher efficiency. Employees have also found the self-service aspect to be leaps and bounds ahead of the prior ADP system.
Jason Magill | TrustRadius Reviewer

Return on Investment

Criterion HCM

  • does not impact our ROI
Anonymous | TrustRadius Reviewer

Paylocity

  • Paylocity has permitted our company to reduce the time commitment to payroll processing and enabled our company to reduce one position in our accounting department. It has also made our Human Resources department become more effective and reduce overtime costs.
  • Paylocity's report allow for better measuring of expenses and better financial management.
  • Through Paylocity, we are better able to serve our employees with real time information and easier access to their records at their immediate disposal.
Matt Brager | TrustRadius Reviewer

Pricing Details

Criterion HCM

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Criterion HCM Editions & Modules

Additional Pricing Details

Paylocity

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Paylocity Editions & Modules

Edition
Paylocity$2.001
  1. Per Employee Per Month
Additional Pricing Details

Rating Summary

Likelihood to Recommend

Criterion HCM
1.0
Paylocity
5.8

Likelihood to Renew

Criterion HCM
1.0
Paylocity
9.2

Usability

Criterion HCM
1.0
Paylocity
8.0

Reliability and Availability

Criterion HCM
Paylocity
9.0

Performance

Criterion HCM
Paylocity
5.0

Support Rating

Criterion HCM
1.0
Paylocity
7.0

Online Training

Criterion HCM
Paylocity
10.0

Implementation Rating

Criterion HCM
1.0
Paylocity
10.0

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