What users are saying about
40 Ratings
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Score 7.8 out of 100
25 Ratings
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Score 9.3 out of 100

Likelihood to Recommend

Crunchbase

We've found it to be the most comprehensive tool to keep up-to-date on individual company and sector-level funding activity. The data generally is also of high quality. It is likely not the best tool for real-time alerts if that is a requirement by the user.
Anonymous | TrustRadius Reviewer

DocSend, from Dropbox

DocSend works really great if you want to send out a doc to a prospect and want to track when they open it and what content they view. The reporting on this works really well and I've been happy with this functionality. Where it falls short is when you're trying to use it for a live demo utilizing the join.me integration. There are a lot of issues when you try to switch your screen and it only works 2/3s the time. I'd prefer an all-in-one solution instead of this Frankenstein model.
Lindsey Stevens | TrustRadius Reviewer

Feature Rating Comparison

Prospecting

Crunchbase
6.1
DocSend, from Dropbox
Advanced search
Crunchbase
6.6
DocSend, from Dropbox
Identification of new leads
Crunchbase
6.5
DocSend, from Dropbox
List quality
Crunchbase
5.6
DocSend, from Dropbox
List upload/download
Crunchbase
5.8
DocSend, from Dropbox
Ideal customer targeting
Crunchbase
4.8
DocSend, from Dropbox
Load time/data access
Crunchbase
7.0
DocSend, from Dropbox

Sales Intelligence Data Standards

Crunchbase
6.4
DocSend, from Dropbox
Contact information
Crunchbase
5.3
DocSend, from Dropbox
Company information
Crunchbase
7.1
DocSend, from Dropbox
Industry information
Crunchbase
7.0
DocSend, from Dropbox

Data Augmentation & Lead Qualification

Crunchbase
6.5
DocSend, from Dropbox
Lead qualification process
Crunchbase
5.7
DocSend, from Dropbox
Smart lists and recommendations
Crunchbase
6.7
DocSend, from Dropbox
Salesforce integration
Crunchbase
7.0
DocSend, from Dropbox
Company/business profiles
Crunchbase
6.9
DocSend, from Dropbox
Alerts and reminders
Crunchbase
6.7
DocSend, from Dropbox
Data hygiene
Crunchbase
6.2
DocSend, from Dropbox
Automatic data refresh
Crunchbase
5.3
DocSend, from Dropbox
Tags
Crunchbase
7.1
DocSend, from Dropbox
Filters and segmentation
Crunchbase
7.1
DocSend, from Dropbox

Sales Intelligence Email Features

Crunchbase
5.3
DocSend, from Dropbox
Sales email templates
Crunchbase
5.3
DocSend, from Dropbox
Append emails to records
Crunchbase
5.3
DocSend, from Dropbox

Pros

Crunchbase

  • Crunchbase has an easy-to-navigate user interface. The bar at the top of the screen that shows the different data points available on companies is particularly helpful for quick navigating.
  • The ability to make and import lists and save searches is helpful for customizing the software to your particular needs.
  • The web and mobile app data that Crunchbase offers is very helpful to gauge trends and interest in companies for diligence purposes.
Anonymous | TrustRadius Reviewer

DocSend, from Dropbox

  • It has an amazing statistics dashboard - making it easy to analyze your documents and come up with game plans tailored to each client/project
  • You can turn off deprecated links ensuring clients only have access to up to date information
  • If an employee leaves your company or you can easily manage account access from one central place
Anonymous | TrustRadius Reviewer

Cons

Crunchbase

  • The technology page is a list of technologies the company uses to make their website not the actual company's tech stack. Would be better to either rename this or list their tech.
  • Add number of employees not just the ones that have a Crunchbase profile.
Anonymous | TrustRadius Reviewer

DocSend, from Dropbox

  • DocSend has a newer feature called Spaces, it lets you place multiple files into a single "deal room". Unfortunately for us, we need it to support nested file structures for larger content sets. Their support team says this is on the way.
  • I'd like to be able to change the icons for links add to Space, currently, they're a default icon.
  • Navigating the UI is just a bit laborious, it feels like it should be easier to get to link creation since that is what you're doing 90% of the time you go to the site.
Ben Lachman | TrustRadius Reviewer

Support Rating

Crunchbase

Crunchbase 1.0
Based on 1 answer
They give standard answers. They are not a customer first business. I tried to cancel my subscription after using it for only 1 week as we found the information was outdated and not at all useful. But they would not cancel the year long subscription I mistakenly signed up for
Anonymous | TrustRadius Reviewer

DocSend, from Dropbox

DocSend, from Dropbox 8.0
Based on 2 answers
I haven’t used the support as our internal teams do a great job of fixing and supporting our DocSend use.
Anonymous | TrustRadius Reviewer

Alternatives Considered

Crunchbase

Crunchbase has a free version that provides the basic data that you should need in analyzing and reviewing companies. The list of private equity or venture backed firms in this database is so comprehensive and very up to date. The industry catergories are also updated with new trending industries that most databases do not cover.
Ira Mae Ramos | TrustRadius Reviewer

DocSend, from Dropbox

We have chosen DocSend because it has some features that others doesn't have, such as security features monitoring files you have uploaded in it. In addition, you can securely disable the online PDF if you want people to input a password or require an email address before someone could view the file.
Jay-ar Angkad | TrustRadius Reviewer

Return on Investment

Crunchbase

  • Crunchbase has been great and given us a lot of new companies to go after that have received funding and turned into great meetings. We do not pay a ton, so the ROI is great.
  • We have nothing but positive results using Crunchbase and rely on it heavily for prospecting.
  • It might add more value if we get a more expensive or advanced version.
Lindsey Schultz | TrustRadius Reviewer

DocSend, from Dropbox

  • As a sales person I think having some way to share documents with prospects and track their viewing activity is critical. DocSend has met my needs in this regard.
  • DocSend is not an all-in-one demo tool. They lack the audio conferencing and screen share capabilities so they must rely on their partner join.me to provide this. This integration does not work well and has caused a lot of pain on demo calls. For this reason we will be switching back to ClearSlide when our contract is up with DocSend because while it's more expensive than DocSend, it actually works as an all-in-one solution.
  • DocSend has helped me identify when my deck is being passed around an organization and being opened up all over the world.
Lindsey Stevens | TrustRadius Reviewer

Screenshots

Crunchbase

DocSend, from Dropbox

Pricing Details

Crunchbase

General

Free Trial
Yes
Free/Freemium Version
Yes
Premium Consulting/Integration Services
Yes
Entry-level set up fee?
No

Crunchbase Editions & Modules

Edition
Crunchbase Starter$291
Crunchbase Pro$491
Basic$0
Crunchbase EnterpriseCustom Billing
  1. per month, per user
Additional Pricing Details

DocSend, from Dropbox

General

Free Trial
Yes
Free/Freemium Version
Yes
Premium Consulting/Integration Services
Entry-level set up fee?
No

DocSend, from Dropbox Editions & Modules

Edition
Personal$101
Standard$451
Advanced$1502
EnterpriseContact sales team
  1. per user/per month
  2. per month
Additional Pricing Details

Rating Summary

Likelihood to Recommend

Crunchbase
7.2
DocSend, from Dropbox
9.9

Support Rating

Crunchbase
1.0
DocSend, from Dropbox
8.0

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