Cvent is a cloud-based enterprise event management company with nearly 4,000 employees and over 300,000 users worldwide. Cvent offers software solutions to event planners and marketers for online event registration, venue selection, event management and marketing, onsite solutions, email marketing, and attendee engagement. Cvent's suite of products automate and simplify the planning process to maximize the impact of events. Cvent provides hoteliers with an integrated platform, enabling…
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dlvr.it
Score 5.6 out of 10
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dlvr.it is an event management software system offered by dlvr.it.
The system is great for registering for your event, including session add-ons, taxes, and more. It can manage different access and visibility to different sessions or prices based on the reg type. For smaller events, it is just too pricey and does not make sense to use.
One thing you need to watch is if your source of content puts out 50 articles a week, it may be too much to automate. You can adjust how many posts get shared per day and there's a limit on the free account. I recommend choosing content sources that publish no more than 5 times a week.
Emails - you can't pre-schedule emails, and it's very complicated to target a specific group.
Testing - You have to clear your cache in between testing, or go incognito mode. Makes for a very lengthy testing process. Wish you could just see live updates as you went!
Gameifcation in the App - I have not had the best luck with this section of the app. It doesn't ALWAYS work. They have some improvements to be made on that front.
Support of the product was a bit hit and miss. Some of the functionality I enjoyed that made me sign up in the first place like the ability to repost a tweet by clicking on it was taken away suddenly with no explanation. Although it was sort of replaced with EverQueue.
The interface was glitchy at times especially around creating categories and timings for bulk post scheduling. Eventually worked around it to make it work for me.
No phone app was a major disappointment as I find lots of stuff to post from my mobile.
We are very pleased with the features that Cvent gives us. The ease of use and the immediate support when something does stump us. Cvent provides us with everything that we need to run a successful event. The only reason I did not Rate Cvent as a 10 is the cost
The Cvent Event Management is very user friendly and intuitive. It's easy to use. Initially it's a bit of a learning curve because it is such a robust system with so many features. Whoever is using it really needs to take time and dig into it to learn the platform because if you go through it only on a surface level you can miss a lot of key features that can be beneficial to use.
Cvent does go down pretty frequently. And while it often doesn't impact day to day use usually, if it does go down at the wrong time, you may not be able to access very important event information when you need it. Usually outages do not last very long, but it could still be a very bad situation if this happens at the wrong moment
The company offers 24/7 customer support, including phone, email, and chat support, to ensure that we can get help when we need it. Additionally, the platform has a comprehensive help center and knowledge base, including user guides, tutorials, and FAQs, which help us troubleshoot issues on our own. Cvent also provides training and support resources, including onboarding assistance, live training sessions, and webinars, which help us get the most out of the platform. Overall, Cvent appears to be committed to providing excellent customer support and resources to its users, which can help ensure a positive user experience and successful events.
Problems are quickly worked out with their support. I haven't had any issues except in the initial setup, and their support folks walked me through it.
Our on-site trainer was very knowledgeable in the product and gave us very important pointers on best practices and how to perform tasks in the simplest manner
It would have been nice during implementation if we had received more pointers on how to organize our parked report folders, libraries, etc. to avoid the mess we find ourselves in today. If we had known ahead of time the limitations we could have planned better.
Cvent was the only events software that could meet our needs at a price that was palatable. We have been with Cvent for over a decade and I shop around every time we come up for contract renewal just to see what's out there. Cvent hands-down is able to handle so much more complex needs than anything else out there. The value for what you get is exceptional.
Buffer and Dlvr.it don't compare as apples to apples, but there are areas where one is better than the other. For price and automating social media posts, Dlvr.it is better, but for content curation I've found Buffer to be easier.