Likelihood to Recommend Cvent Event Management has streamlined our processes, allowing a small staff to manage our events effortlessly. From event set-up through feedback, the software integrates all elements, reducing duplication of effort. Our contact database tracks our membership, allowing us to charge the appropriate registration cost and send event emails based on registration type. Using the Attendee Hub App, we have eliminated the paper program and communicate instantaneously with our attendees. Printing the badges onsite has allowed us to keep registration open longer and gain more attendees.
Read full review Vimeo is much better for Live-streaming than other software or hardware based solutions. The Livestream Studio app runs on Macs and PCs with almost any hardware configuration. It allows you to have unlimited hardware HD and 4k inputs. 3 GFX channels and 3 media playback channels along with configurable outputs while streaming. The most unique tool is the remote guest feature which has a type of zoom function built in so you can have remote speakers join a livestream and easily hear, see, and interact with the program. This software can transform an iMac into a video production truck run by one person.
Read full review Pros Registration platform can handle nearly any need. Event websites are easy to build and support customization. Support is available in multiple formats should you run into issues. There is a large user community where you can reach out for ideas and help. Read full review Quality streaming of video - few if any hiccups. Embed options that allow for customization of video. Option to limit viewing to just one domain, so users can't share the video link with others who have not paid for the content. Easy upload process. Read full review Cons Allowing more in depth paths for registration questions (i.e. drill-down questions as needed) Hotel widget does not model in a user-friendly way, allowing for customer confusion and cumbersome work-arounds Flex Email customization widgets need to integrate into the emails more smoothly and be able to customize to have the same look, feel, font of the written text. At this time it does not allow for the same level of customization. Read full review The editing features are very basic for an archived event, work for us most of the time but can be clunky. Read full review Likelihood to Renew We are very pleased with the features that Cvent gives us. The ease of use and the immediate support when something does stump us. Cvent provides us with everything that we need to run a successful event. The only reason I did not Rate Cvent as a 10 is the cost
Read full review Usability Overall, Cvent Event Management is a highly usable platform, with a user-friendly interface and a wide range of features and tools to help plan, promote, and manage events. The platform is designed to be intuitive, allowing users to easily navigate and access the various features and functionalities. One of the key benefits of Cvent Event Management's usability is its high level of customization. The platform offers a range of customization options, allowing users to tailor the platform to their specific needs and branding. This can include custom registration forms, event websites, email communications, and more. Additionally, Cvent Event Management provides robust data analytics and reporting, enabling users to gain insights into attendee behavior, event performance, and ROI. The platform also offers real-time reporting, which can be particularly useful during an event, allowing organizers to monitor attendance and event progress. While there may be a learning curve for some of the more advanced features, overall, the platform is highly usable and intuitive and we have had positive experiences with the platform's usability, citing its ease of use, customization options, and comprehensive feature set as key benefits.
Read full review The layout is inconsistent for different parts of the platform, it takes a very long time to find specific settings. Labels aren't clear sometimes - not to the first-time/average user. They actually just changed the interface with zero warning or tooltips and had to contact support to get it back to the version our teachers are familiar with.
Read full review Reliability and Availability Cvent does go down pretty frequently. And while it often doesn't impact day to day use usually, if it does go down at the wrong time, you may not be able to access very important event information when you need it. Usually outages do not last very long, but it could still be a very bad situation if this happens at the wrong moment
Read full review Performance When pulling reports and it can sometimes lag a bit and that can be frustrating when you are trying to get things done on a timeline
Read full review Support Rating I have very rarely needed support, but when I did, it seemed that there was an underlying push for a webinar, training session, or multiple phone calls. If I have a question or a need, that should be addressed nothing else.
Read full review Generally Vimeo is fast to respond to support tickets with more or less the answer to the question/problem with documentation and clarity in the answer. Usually only takes on message to solve the issue.
Read full review In-Person Training Our on-site trainer was very knowledgeable in the product and gave us very important pointers on best practices and how to perform tasks in the simplest manner
Read full review Online Training I have used the webinars and cvent community a lot to gain more knowledge. I am usually always able to find the answers I need
Read full review Implementation Rating It would have been nice during implementation if we had received more pointers on how to organize our parked report folders, libraries, etc. to avoid the mess we find ourselves in today. If we had known ahead of time the limitations we could have planned better.
Read full review Alternatives Considered Eventbrite is not able to handle the complex registration forms that Cvent can. It does not collect as much information, cannot produce the save level of reports, and does not allow for multi-leveled and/or multiple registration types within one form. Being able to offer, and compare, those is vital to determining our ROI and event planning efforts. Additionally,
Eventbrite does not provide as many customizable options or branding opportunities.
Read full review Vimeo is awesome because it is a seamless experience that blends software and a cloud platform and end user experience. No other competitor offers a holistic solution the way Vimeo does. With other platforms you have to piece together multiple pieces of hardware and software and even with those pieces you don't get the same ease of use and performance that Vimeo gives you with their software and cloud solution
Read full review Scalability We use Cvent for many different clients and events. It's very easy to customize the experience for the event that you need
Read full review Return on Investment Positive ROI: See which registrants [participated] Positive ROI: See survey results from the feedback survey pushed at or after an event Positive: Helps us lessen time spent setting up an event, emailing, or capturing data for event staff-- which in turn means MORE events! Read full review Positive ROI - the pricing is better than other comparable services with a better end result. So, the return on investment is significant since it is an inexpensive way to deliver what I need to my program users. Positive - their 30 day trial period is so helpful to be able to determine if this is truly a good investment for you/your business. I was able to do all that I needed to within the first 30 days for live video, then continue with keeping the embed links with the continuing monthly subscription. Positive - good analytics within the account (not Google Analytics with my level of subscription) so I can see how many users are viewing my videos, what devices they're on, and where they are in the world. This is all important for my business. Read full review ScreenShots