Likelihood to Recommend It's the best software I've used. It allowed me to collaborate on a huge event with multiple stakeholders to ensure the main planner understood the venue and capacity issues. It's also allowed me to realize the scope of venue needs and abilities. Very helpful in visualizing a space
Read full review It's very easy to collaborate on the same file with team members and create simple concepts and flowcharts that you can use in the development process. It is also very handy for creating graphs and tables for presentations. Since this is a web application, we can use it anywhere, anytime and on any device; which provides great flexibility and accessibility. It also offers the functionality to save your work as you develop it, which is very helpful.
Read full review Pros User-friendly. It's easy for us to train other team members/staff/volunteers to use the front-end system for registration and event check-in. Social Tables is great for creating custom room layouts and diagrams. Social tables is customizable. We're able to capture specific information for attendees, and can "tag" them when additional info is needed. Read full review Draw.io offers a lot of shapes and customizability of how the diagrams are laid out. We've been able to create a lot of different things with it, and have barely scratched the surface of the sorts of things that we could do. Draw.io is fairly intuitive in the way that you draw shapes and connect shapes together, I was able to figure it out without a tutorial. Draw.io is fast and performant for me compared with some of the alternatives. Read full review Cons A development that would be useful would be the ability to reorder the diagrams to a custom order in one event so that when exported as one document, they are in an order that can be customized to flow well for the meeting planner. Read full review One element that was hard to use was converting pre-existing drawings and workflows from Gliffy to Draw.io once our company made the change. While we were able to complete the migration, when going back we noticed, oftentimes, some formatting and dependencies did not make it or were not compatible. While the template repository is vast, it has a heavy focus on network style maps. It would be ideal for added diversity in the templates with a focus on workflows just as much. While the integrations are strong, the cloud collaborative environment could still use some work. While you can save and edit in the cloud. Group editing and live dynamic sharing/editing similar to Microsoft office are still missing. Draw.io could add some version control functionality for ease of rollback, auditing, & comparison. Read full review Support Rating The support was exceptional, and they remained an arm's reach away for when we ran into any questions after we began using the tool. Overall, we experienced phenomenal customer service. We also had more than one web-based call where their team would walk us through examples and answer any questions we had.
Read full review The support for draw.io is pretty decent, considering it is a free website. I had a question one time when I was trying to do something, so I sent an email to their support email and got a response fairly quickly with an answer to my question. They also have some excellent support tools on their support website for helping you get more familiar with their program, and I found that very helpful.
Read full review Alternatives Considered It has similar tools that MeetingMatrix has, but the Collaboration, or allowing vendors access is the feature that I appreciate the most that Cvent Event Diagraming offers that MeetingMatrix did not have. It is also easier to save as a PDF to print and email a version to vendors as well
Read full review Draw.io is totally free and it has most of the features a commercial product like Visio would have, so I think it is a go-to. It has good integration with Google Drive and it can export to a variety of files. You are not constrained by some commercial proprietary file format. It can be used in a browser on any device or downloaded as a desktop app.
Read full review Return on Investment This program allows us to be nimble in our communication with our vendors and clients. This program has empowered my new staff members to solve problems discreetly and on their own, prior to bringing them to my attention. It is a key tool to our success. Read full review draw.io has surely impacted our organization positively by saving some crucial time. It has not really impacted much monetarily to be honest. The ROI we got from draw.io is that it has made complex things clear for everyone in our organization. Read full review ScreenShots Cvent Event Diagramming Screenshots