CX Moments by Scorebuddy vs. Keatext
CX Moments by Scorebuddy vs. Keatext
Product | Rating | Most Used By | Product Summary | Starting Price |
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CX Moments | N/A | CX Moments, a Scorebuddy solution since the 2021 acquisition, gathers insights from customer conversations to help users discover what bothers customers and hurts a business the most. Users can categorize and trend 100,000's of customer support cases, tickets and live chats. | N/A | |
Keatext | Enterprise companies (1,001+ employees) | Keatext is a CX analytics solution that provides AI-based predictive recommendations to improve customer satisfaction. It finds recommendations in customer responses like reviews, open ended surveys, and contact center tickets to support data-driven decisions and be a more customer-centric organization. Keatext helps users to: Bring forward decisions with impact: Zero in on opportunities to increase ROI and identify strengths and weaknesses… | $550 per month |
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Editions & Modules | No answers on this topic |
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Offerings |
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Entry-level Setup Fee | No setup fee | No setup fee | ||||||||||||||
Additional Details | — | — | ||||||||||||||
More Pricing Information |
CX Moments by Scorebuddy | Keatext | |
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Top Pros | No answers on this topic | |
Top Cons | No answers on this topic |
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CX Moments by Scorebuddy | Keatext | |
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Small Businesses | Sogolytics Score 8.9 out of 10 | Sogolytics Score 8.9 out of 10 |
Medium-sized Companies | CustomerSuccessBox Score 9.5 out of 10 | CustomerSuccessBox Score 9.5 out of 10 |
Enterprises | Quadient Inspire Score 9.4 out of 10 | Quadient Inspire Score 9.4 out of 10 |
All Alternatives | View all alternatives | View all alternatives |
CX Moments by Scorebuddy | Keatext | |
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Likelihood to Recommend | - (0 ratings) | 9.1 (6 ratings) |
CX Moments by Scorebuddy | Keatext | |
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Likelihood to Recommend | Scorebuddy No answers on this topic | Keatext |
Pros | Scorebuddy No answers on this topic | Keatext |
Cons | Scorebuddy No answers on this topic | Keatext |
Alternatives Considered | Scorebuddy No answers on this topic | Keatext |
Return on Investment | Scorebuddy No answers on this topic | Keatext |
ScreenShots | Keatext Screenshots |